GOPIKRISHNAN K

Adept at leveraging analytical skills and a service-oriented attitude to drive results, I excel in optimizing financial processes and customer relations. At UL SOLUTIONS, I enhanced collections efforts and streamlined data management, showcasing my proficiency in Salesforce and negotiation process. Achieved significant improvements in customer account reconciliation and operational efficiency.

• Completed a course on Industry Readiness Program of Capital Market from NSE Academy.
• Completed a certification course on PDCFA which included Tally ERP 9 and MS Office and secured first class after completion of the exams.
• Cleared the NCFM Capital Market- Dealers Module (Intermediate) with a score of 70.5 in 2022.
• Completed the ASPIRE training in 2024.

• Case studies
• Seminars
• PPT Presentation
• Data Entry

Problems faced by Immigrant workers with special reference to Palakkad District Technical Analysis of IRCTC Fundamental Analysis of Bayer Crop science Limited Mini project on the topic 'A study on consumer perception towards a new Indian Mobile Application' A study on promotional words used by mobile brands and their marketing strategies Data entry work as a part-time in one of the offices and online data entry work.

• English, Read, Speak, Write
• Malayalam, Read, Speak, Write
• Hindi, Read, Speak, Write
• Tamil, Speak

• President of the most active club in the college
• Paper presentation on digital technology in business in the National Conference in UG
• Completed an online examination on Econometrics and SPSS
• Certified with an add-on course on Auditing and Auditing practices in UG

• Led initiatives to optimize order processing and invoicing, resulting in a 20% reduction in processing time.
• Streamlined cash application processes by automating payment reconciliation, improving efficiency by 15%.
• Conducted training sessions for junior team members on O2C best practices, improving overall team efficiency.
• Organized and led monthly knowledge-sharing meetings on accounts receivable management and credit risk assessment.
• Handled high-value client accounts, providing personalized support and dispute resolution, leading to a 15% reduction in overdue receivables.
• Generated detailed weekly AR reports, providing management with insights into aging accounts, trends, and credit risk.
• Established and tracked key performance indicators (KPIs) for cash flow management and collections.
• Regularly analyzed accounts receivable aging reports, identifying at-risk accounts and coordinating collections efforts.
• Mentored new hires in the O2C team, helping them onboard successfully and ensuring adherence to O2C processes.
• Volunteered to lead a team task force to address discrepancies in cash receipts, resolving outstanding issues.