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Summary
Proven Assistant Manager at Aa, adept in customer relationship management and problem-solving, significantly enhanced customer satisfaction. Leveraged adaptability and strong interpersonal skills to foster a positive work environment, leading to improved operational efficiency. Expert in driving performance and quality to meet ambitious service expectations.
Overview
1
1
Certification
Work History
Assistant Manager
Aa
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Aa
AaSkills
- Customer service
- Customer relationship management (CRM)
- Problem-solving
- Adaptability and flexibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
Affiliations
- Project Management Institute
- American Marketing Association
- Association for Computing Machinery
Certification
- CPM - Certified Professional Manager
- Lean Six Sigma Green Belt Certification (LSSGB) - IASSC Lean Six Sigma Certification Board.
Timeline
Assistant Manager
Aa
Aa
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