Summary
Overview
Work History
Education
Skills
Industryexperiences
Timeline
Generic

ASHUTOSH AGARWAL

Delhi,Delhi

Summary

Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.

Overview

21
21
years of professional experience

Work History

QA Manager

Indicia Worldwide
03.2022 - Current
  • Develop and implement QA strategies, processes, and best practices to ensure the delivery of high-quality software
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Supervise and guide a team of QA engineers and testers, providing mentorship and fostering their professional growth.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Controlling time management
  • Managing quality deliverables
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Exploring new QA Tools for both Test Management & Automation Ensuring a proper QA Environment setup for the company.

Head Projects

Milleniance Softnet Pvt. Ltd.
12.2015 - 02.2022
  • Implemented continuous improvement initiatives to identify areas of inefficiency in the project delivery process and develop solutions for optimization.
  • Delivered projects on time and within budget by effectively managing resources, schedules, and stakeholder expectations.
  • Managed change requests effectively to minimize impact on the overall project timeline and budget without compromising quality.
  • Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution.
  • Improved project delivery efficiency by streamlining processes and implementing best practices in project management.
  • Led cross-functional teams to successfully deliver complex projects with multiple dependencies and constraints.
  • Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
  • Ensured compliance with industry regulations by diligently monitoring all aspects of the projects throughout their lifecycle.

Manager - QA

Estel Technologies Ltd.
03.2011 - 11.2015
  • Project Title: Mobile Money and M-Banking Mobile Money and M-Banking solution enables banked customers to access banking services securely from their mobile handset, both to seek account information & to perform financial transactions
  • It offers great convenience to consumers: anytime, anywhere, on the move banking
  • Enables banks to expand reach at lower costs Gathering of Requirements from the client through calls and finalisation of the scope document
  • Ensuring that the requirements are well developed by the development team
  • Led a team of QA Engineers through the entire Project Life Cycle Developed Test plans and assigning task to the QA team Attending client calls for all the requirement walkthroughs Create the test status reports/Defect reports for the management Performing internal audits at project management level Preparing Release notes and sends it across the client while UAT.

Assistant Manager - QA

Futuretech IT Services
10.2009 - 02.2011
  • Performance & Stress Test Plan Creation, Effort Estimation
  • Improved overall QA process efficiency by redesigning workflows and introducing new tools.
  • Preparation of Test Strategy, Test Approach and Test estimations
  • Providing assistance in preparing Test Cases, Test Strategies and other QA artifacts by the team members
  • Review of Test Plan, Test Cases and other Manuals created by other Engineers
  • Creating Software Test Matrix for Management and Development teams Handling of parallel teams of projects

Project Leader - QC

RSystems International Limited
08.2006 - 08.2009
  • Venetian Portal is a complete automated solution for Venetian’s day to day activities
  • Portal is designed to integrate with Venetian’s existing HR & PAYROLL applications based in IBM AS400
  • It uses Net managed services and Web Services to fetch and update data in their HR and PAYROLL applications
  • Develop test strategies, master test plans and test cases Review requirements and give feedback to analysts Write extensive SQL queries and execute test cases Responsible for defect management in QC.
  • Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
  • Achieved project success by efficiently allocating resources and managing schedules.
  • Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
  • Managed team meetings and discussed project's goals and objectives.

Systems & Implementation Engineer

CLC Technologies (P) Ltd.
01.2004 - 07.2006
  • (Part of 81 Million USD CLC Group
  • It provides customized ERP solutions and has clients as Orient Craft Limited (No 1
  • Garment Exporter of India) Orient Fashions, Sterimed Surgical etc.) Visiting Client’s site for understanding their requirements along with the interaction with end users
  • Capturing all the requirements in document format Explaining the Client’s requirements to the development head and developers After being implemented, testing the requirements thoroughly for its perfect implementation
  • Giving end users training for how to use our ERP with their requirements being in-corporated
  • Finally, implementing the ERP at the client site and handing over the system to their IT teams

Education

MASTER OF COMPUTER APPLICATIONS (MCA) -

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
01.2002

POST GRADUATE DIPLOMA IN INFORMATION TECHNOLOGY AND MANAGEMENT (PGDITM) -

JAGANNATH INTERNATIONAL MANAGEMENT SCHOOL (JIMS)
01.2002

Bachelor of Commerce - Financial Accounting

Delhi University
Delhi
06.1999

ADVANCE DIPLOMA IN NETWORK CENTERED COMPUTING -

NIIT
01.1999

Skills

  • Usability Testing Expertise
  • Team Building and Motivation
  • Training and Mentoring Abilities
  • Quality assurance expertise
  • Project Management Fundamentals
  • Change Management Techniques
  • Test strategy development
  • Test Automation Management

Industryexperiences

  • QA Manager, Indicia Worldwide, 03/2022, Present, Implementing complete QA processes in the company from scratch., Organizing a project team to perform work., Delegating work to the team., Controlling time management., Managing quality deliverables., Monitor progress., Establish Regular Meetings., Exploring new QA Tools for both Test Management & Automation, Ensuring a proper QA Environment setup for the company.
  • Head Projects, Milleniance Softnet Pvt. Ltd., 12/2015, 02/2022, Planning the activities., Organizing a project team to perform work., Delegating the teams., Controlling time management., Managing deliverables., Monitor progress., Establish Regular Meetings.
  • Manager - QA, Estel Technologies Ltd., 03/2011, 11/2015, Project Title: Mobile Money and M-Banking, Mobile Money and M-Banking solution enables banked customers to access banking services securely from their mobile handset, both to seek account information & to perform financial transactions. It offers great convenience to consumers: anytime, anywhere, on the move banking. Enables banks to expand reach at lower costs, Gathering of Requirements from the client through calls and finalisation of the scope document., Ensuring that the requirements are well developed by the development team., Led a team of QA Engineers through the entire Project Life Cycle, Developed Test plans and assigning task to the QA team, Attending client calls for all the requirement walkthroughs, Create the test status reports/Defect reports for the management, Performing internal audits at project management level, Preparing Release notes and sends it across the client while UAT.
  • Assistant Manager - QA, Futuretech IT Services, 10/2009, 02/2011, Project Title: SMARTHOTEL, SMARTHOTEL is about developing the application for the Hotel industry to be used for maintaining records of its guests and customers. Under this project, customer can login in the application and can do all the management activities. SMARTHOTEL is capable of supporting add, delete or update records., Performance & Stress Test Plan Creation, Effort Estimation., Preparation of Test Strategy, Test Approach and Test estimations., Providing assistance in preparing Test Cases, Test Strategies and other QA artefacts by the team members., Review of Test Plan, Test Cases and other Manuals created by other Engineers., Creating Software Test Matrix for Management and Development teams, Handling of parallel teams of projects
  • Project Leader - QC, RSystems International Limited, 08/2006, 08/2009, Project Title: Venetian Portal, Venetian Portal is a complete automated solution for Venetian’s day to day activities. Portal is designed to integrate with Venetian’s existing HR & PAYROLL applications based in IBM AS400. It uses Net managed services and Web Services to fetch and update data in their HR and PAYROLL applications., Develop test strategies, master test plans and test cases, Review requirements and give feedback to analysts, Write extensive SQL queries and execute test cases, Responsible for defect management in QC.
  • Systems & Implementation Engineer, CLC Technologies (P) Ltd., 01/2004, 07/2006, (Part of 81 Million USD CLC Group. It provides customized ERP solutions and has clients as Orient Craft Limited (No 1. Garment Exporter of India) Orient Fashions, Sterimed Surgical etc.), Visiting Client’s site for understanding their requirements along with the interaction with end users., Capturing all the requirements in document format, Explaining the Client’s requirements to the development head and developers, After being implemented, testing the requirements thoroughly for its perfect implementation., Giving end users training for how to use our ERP with their requirements being in-corporated., Finally, implementing the ERP at the client site and handing over the system to their IT teams

Timeline

QA Manager

Indicia Worldwide
03.2022 - Current

Head Projects

Milleniance Softnet Pvt. Ltd.
12.2015 - 02.2022

Manager - QA

Estel Technologies Ltd.
03.2011 - 11.2015

Assistant Manager - QA

Futuretech IT Services
10.2009 - 02.2011

Project Leader - QC

RSystems International Limited
08.2006 - 08.2009

Systems & Implementation Engineer

CLC Technologies (P) Ltd.
01.2004 - 07.2006

MASTER OF COMPUTER APPLICATIONS (MCA) -

INDIRA GANDHI NATIONAL OPEN UNIVERSITY

POST GRADUATE DIPLOMA IN INFORMATION TECHNOLOGY AND MANAGEMENT (PGDITM) -

JAGANNATH INTERNATIONAL MANAGEMENT SCHOOL (JIMS)

Bachelor of Commerce - Financial Accounting

Delhi University

ADVANCE DIPLOMA IN NETWORK CENTERED COMPUTING -

NIIT
ASHUTOSH AGARWAL