Mridul Tiwari

Aditya Birla Sun Life Pension Management Limited (ABSLPML), as per its annual filings, is engaged in the business of providing pension fund management services. It is part of Aditya Birla Capital Ltd

• Establish Corporate Relationships in the NPS(NATIONAL PENSION SCHEME) space and act as a Key Account Manager in terms of end-to-end support.
• Drive onboarding of employees as a subscriber of NPS through multi-channel marketing, communication, and engagement initiatives.
• Engage with CHRO/ CFO/ Treasury Head/ Compensation Head/ Other decision-makers to familiarize them with NPS

ICICI Bank is a leading private sector bank in India . The Bank's consolidated total assets stood at 14.76 trillion at September 30, 2020.

• Adding growth to High Value Accounts of large corporate groups through consultative selling & providing effective customer solutions, by doing product gap analysis.
• Ideation and execution of Marketing & promotion strategies for the designated areas based on industry type, revenue, and business model for new business acquisition.
• Generating Reports to outline the performance data of the accounts for management to make timely decisions with regards to increasing the throughput.
• Handling Accounts related query and exigency if any, by coordinating among various stakeholders in the bank and ensuring a positive customer experience.
• Up-selling and Cross-selling for increasing Customer Lifetime Value.
• Continuous learning process of new banking products and identifying the new or current clients who will benefit from the use of the same

Lancesoft India Private Limited (LIPL), as per the annual filings, is engaged in the business of providing recruitment process outsourcing.

• Experience in working with well-established engineering & manufacturing companies viz. L3, PPG, Parson, LYB, BMW, GE Aviation.
  Sourced resumes by understanding the Project requirements, specifications, and company policies.
  Exposed to contemporary recruitment tools like Jobsites & Databases (Monster, CareerBuilder).
  Followed up with the candidates constantly. Worked closely with account and line managers.
  Arranged interviews by being in touch with the interview panel.
  Screened and shortlisted the resumes as per the requirement and conducted preliminary interview.

High Brow Market Research Investment Advisor Private Limited (HBMRIA), as per annual filings, is engaged in providing financial consultancy services.

• To manage a team of 8 inside sales executives and to ensure the targets are achieved in the set timeframes.
• Training the team to understand the customer’s business requirement, negotiating the terms of an agreement, and successfully closing the sale.
• Auditing the calls and providing constructive feedback to the team.
• Handle escalations if any and collaborate with cross-functional teams to improve customer service experience.
• To generate report based on data fetched from the calls outlining the demographics and investment ability of the customers and generating potential leads list for the team to work on.
• Analyzing the successfully converted calls to generate report, outlining a typical profile of a customer, segregated according to income brackets, demographics, and geographical location.
• Managing Key clients to increase the customer lifetime value.
• Gained valuable knowledge in Stock Market, Derivatives and Mutual funds.