Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and interests
Timeline
ISHA SHARMA

ISHA SHARMA

Bengaluru,Karnataka

Summary

As a Sales Manager and IT B2B Expert, I excel at building relationships and delivering value. My empathetic communication ensures tailored solutions that resonate with clients, fostering trust beyond mere transactions. The dynamic IT landscape fuels my excitement, enabling strategic positioning of our offerings. Collaborating seamlessly with cross-functional teams, I create exceptional client experiences. Having extensive experience in navigating diverse cultures and markets further sets me apart.

Overview

8
8
years of professional experience

Work History

Sr Sales Manger

American Healthcare Academy
03.2024 - Current
  • Connected with prospects through cold calling and Linkedin
  • Achieved a revenue target of $108,000 USD in FY 2024-2025
  • Established sales targets and developed go-to-market plans to capitalize on every revenue opportunity.
  • Championed the adoption of new sales tools and technologies to modernize operations, improve efficiency.
  • Prepared presentations for all the products.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.

Sr. Sales Manager

Equence Technologies
03.2022 - 02.2024
  • Portfolio Management: Successfully managed a diverse portfolio of 15+ clients across gaming, e-commerce, healthcare, and fintech industries.
  • Revenue Achievement: Generated ₹8 Crores in revenue during the fiscal year 2023-24.
  • Client Acquisition and Lead Generation: Proactively acquired new clients by leveraging channels such as cold calling, email outreach, LinkedIn, and in-person networking. Generated over 200 leads both domestically and internationally.
  • Competitor Analysis: Conducted thorough competitor analysis by mapping their websites, identifying potential opportunities.
  • Collaboration and Insights: Collaborated closely with the tech team, providing valuable insights for seamless product development, marketing strategies, and successful launches.
  • Financial Impact: Contributed to a 10% increase in revenue.
  • Connected with prospects through trade shows, cold calling and local-area networking.

Project Manager

New World Inventions
08.2021 - 01.2022
  • Research Contributions: Demonstrated expertise in 7 research topics, showcasing strong analytical skills and the ability to delve into complex subjects effectively.
  • CEO Office Experience: Gained valuable insights into high-level decision-making processes while working in the CEO’s office. Exposure to strategic company initiatives enhanced my understanding of organizational dynamics.
  • Information Gathering and Presentation: Efficiently gathered essential information on targeted companies and skillfully presented findings to support decision-making. Exceptional organizational and communication skills were key.
  • Learning and Development: Proactively engaged in skill enhancement by shadowing senior staff, displaying a commitment to continuous learning and a desire to understand organizational operations, policies, and procedures.

Assistant Sales Manager

Karix Mobile
08.2019 - 07.2021
  • Territory Expansion: Profiling, targeting, and prospecting within the existing customer base and beyond, strategically expanding our reach to maximize revenue growth.
  • Data-Driven Strategies: Consistently prepared and presented accurate monthly projections and pricing strategies. Leveraged data-driven insights to optimize revenue generation and enhance profitability.
  • Client Relationship Management: Successfully managed a diverse portfolio of 25+ key customers, including prominent clients from fintech, e-commerce, ed tech, and gaming industries. Cultivated strong relationships and drove exceptional customer satisfaction.
  • Pre-Sales Expertise: Proficiently conducted compelling pre-sales calls, adeptly showcasing product demonstrations and user interfaces (UI) to potential clients. Effectively illustrated the value proposition and features, contributing to sales success.
  • Complex Issue Resolution: Successfully solved complex customer requests, ensuring high levels of customer satisfaction.
  • Profitability Enhancement: Developed pipelines by leveraging multiple marketing channels and sales strategies, resulting in increased profitability.
  • Employee Training: Onboarded and trained new employees, imparting workflow processes and corporate policies.

Client Relationship Executive

Light Information Systems
02.2017 - 05.2019
  • Complex Issue Resolution: Proficiently addressed intricate customer requests, ensuring high levels of satisfaction. Managed approximately 30 calls and emails per day
  • Profitability Enhancement: Developed pipelines using diverse marketing channels and sales strategies, resulting in increased profitability.
  • Data-Driven Insights: Generated monthly and annual sales reports to assess growth and identify areas for improvement.
  • Strategic Planning: Designed sales plans aimed at boosting revenue, enhancing customer loyalty, and increasing market awareness.

Education

PGDM -

Balaji Institute of Modern Management Pune (BIMM - Pune), Maharashtra
01.2017

B.Sc -

CSKHP KV Palampur (H.P), Himachal Pradesh
01.2013

Skills

  • B2B Sales
  • Key Account Management
  • Cross-functional Coordination
  • Relationship Management
  • Product upselling
  • Proposal development
  • Sales demos/presentations
  • Business communication
  • Sales team management
  • B2B sales

Languages

English
Proficient
C2
Hindi
Proficient
C2
German
Elementary
A2

Personal Information

Hobbies and interests

  • Acoustic guitar
  • Travelling
  • Djing
  • Driving/ Riding

Timeline

Sr Sales Manger - American Healthcare Academy
03.2024 - Current
Sr. Sales Manager - Equence Technologies
03.2022 - 02.2024
Project Manager - New World Inventions
08.2021 - 01.2022
Assistant Sales Manager - Karix Mobile
08.2019 - 07.2021
Client Relationship Executive - Light Information Systems
02.2017 - 05.2019
Balaji Institute of Modern Management Pune (BIMM - Pune) - PGDM,
CSKHP KV Palampur (H.P) - B.Sc,
ISHA SHARMA