Ankit Singh Chouhan

• Currently responsible for Cash Control and Cost Management and other Strategic Projects
• Oversaw reporting functions to executive leadership.
• Managed large-scale projects and initiatives including, introducing new systems, tools, and processes to support attainment of challenging objectives.
• Took initiative to handle operations related Costs. Example: Last Mile, Asset Purchase, Cost efficiency on warehouses
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed organization's expectations in Cost and Cash Management
• Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
• Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Used industry expertise, customer service skills and analytical nature to resolve vendor concerns and promote loyalty.
• Opened and closed locations and monitored business changes to uphold successful operations strategies and maximize business success.
• Reviewed proposed regulatory changes and evaluated potential impacts on business operations.

• Engaged prospects and customers through various events, including trade shows, seminars and workshops.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Negotiated Customer service agreements and quality standards.
  
• Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
• Prepared quotes for new products and services and composed budgets.
• Oversaw and improved service & deliveries worth more than 1.2 CR per year through efficient coordination of management and operations
• Oversaw complete operations and vendor management to ensure seamless flow of business
• Developed key operational initiatives to drive and maintain substantial business growth.

• Handled biggest Zone in Gurgaon, which includes Sohna Road, Old Gurgaon, Golf Course Road & Extension along with New Gurgaon
• Monitored social media and online sources for industry trends
• Worked with team of 10 Area Managers understand the market requirements and provide exceptional service to our customers
• Increased number of beds from 600 to 4800 within a span of 1 year
• Revenue of the zone increased 36 Lacs to 2.8 CR in just one year
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Developed team communications and information for customer meetings.

• Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 13 -member management team with related direct reports.
• Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Implemented policies and standard operating procedures for continuous improvement.
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
• Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
• Reduced on-time solution for service requests from 7 days to 24 hrs
• Same day resolution increased from 43% to 88% in one year
• Average services requests reduced from 250 to 24 per day by implementing pro-active measures at the time of tenant move out from property

Managed North India retail operations for Dispatch centers and Warehouses operating in 5 cities with more than 200 employees

• Developed and Streamlined dispatch center operations across the region

• Strategically planned and made new dispatch centers, expanding from 2500 Sq Ft. Area to 10,000 Sq Ft. Area to enhance business

• Leading complete operations for all dispatch centers with their day to day operations, Order processing, Audits, Staffing, Capacity utilization

• Managed two 40,000 Sq. feet warehouse, biggest ever in Grofers. in terms of their inventory, stocks, audits to ensure minimal losses to the business

• Recruited team for vacancies at various hierarchy levels meeting the need of expansion

Jaipur Bagh is a luxury wedding destination and has been ranked one of the best destination wedding places in Rajasthan, My association with Jaipur Bagh was from the very beginning of the project. Handled almost everything as was one of the first employee of the venture

. Entire management
. Media Launches
. Vendor Tie-Ups
. Client Relationship
. Business Development
. Event Planning
. Staff Recruitment & Management

• Handled Global Order Management team for SABIC (Saudi Arabia Basic Industries Corporation) for Europe, South Asia, Middle East
  
  Successfully revamped and Transitioned Business from Hyderabad to Gurgaon.
  
  . Order Management
  . Inventory Management
  . Supply Chain Processes
  . Operations
  . People Management
  . Client Management
  . Escalation Management

• Attained excellent knowledge in Order Management, Material Management, Exports and Operations
• Played a vital role in accurately interpreting the document to make sure what is requested and how we can provide the best of solution
• Assessed the transaction made by employees to make sure of no error.
  Ensured quality, timely product for delivery to the customers.