Summary
Overview
Work History
Education
Skills
Certification
Languages
Current Profile
Core Knowledge And Skills
Current Responsibilities
Disclaimer
Personal Information
Timeline
Generic

Rohit S. Sharma

Badlapur

Summary

I am an IT professional with more than 10 years of experience in Product Implementation & 8 years of relevant experience in Business Analyst, BRD, RFP &FRD Preparation, SaaS, PaaS product, Project management, Testing and post implementation L1 and L2 application and database support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Onboarding Specialist

Tech Mahindra Limited
04.2022 - Current
  • Implementing the P100 TIAB System across GCC, APAC and SSA region.
  • Hypercare Support to end user of Regions, New features demonstration, user onboarding, UAT Signoff follow-up.
  • TMS Module implementation and Testing.
  • Client demo with End user, UAT Signoff, Hyper care Support, User Manual creation, BRD, FRD preparation.
  • Workshop session for each and every new features.
  • SQL database query execution to fetch raw data from table.
  • Manage planning, prioritization and quality of team's daily/weekly activities to achieve successful implementation within prescribed target metrics.
  • Responsible for the definition and successful implementation of new product solutions to include complex, long- term, data driven/system to system projects, major enhancements and customer specific solutions that drive revenue within assigned business.
  • Independently manage large projects by both leveraging client relationships as well as using data analysis to track our build to launch phase.
  • Analyze customer's business requirements and develop innovative and effective solutions to the challenges they face.
  • Understanding, analyzing and anticipating the usage behavior of the IT services and IT Products.
  • Collaborate closely with technical team and customer's systems and IT team in connection with data feeds, data mapping, and new system training. Provide guidance to technical leads and developers.
  • Conducts and facilitates effective project meetings, including issue tracking, status reports, and executive communications Ensures problems are effectively escalated and crisis management activated, as needed.
  • Guiding/managing the client from scope to UAT to rollout.
  • Working directly with business stakeholders, elicits, clarifies and translates business requirements into documentation and conceptual design/workflow resulting in actionable deliverable supporting technology and quality assurance teams.
  • Create customer facing technical documentation as well as internal Product training documentation and presentations.
  • Perform data migration and system rollout.
  • Execute functional tests and evaluate results to ensure accuracy and quality of complex system changes.
  • Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.

Solution Consultant

Trapeze Group
04.2021 - 04.2022
  • Managed resource planning for each release and the release activities in the project and organized test management activities during the release test phase.
  • Managed and monitored the timely preparation of project plans and conducted overall Management of the onshore and offshore project teams.
  • Develops and maintains a productive working relationship with project sponsors, customers, and key systems users. Requires extensive experience in matrix and consensus management.
  • Coordinates resources across the disciplines: Pre Study, GAP Analysis, Applications Development and Release, Operations etc.
  • Develops detailed project plans, obtains and confirms commitments, and tracks completion of tasks against the plans. Projects involve (but not specific to) large organizational wide efforts.
  • Supports team decisions to implement changes, suggestions, improvements, and solutions.
  • Liaising with key stakeholders to guide them through solution design and feature development.
  • Building product backlogs and setting and prioritizing sprint goals.

Dy. Manager ERP

Steel Strong valve (I) Pvt. Ltd.
12.2019 - 03.2021
  • Company Overview: SSV Solutions has exceptional IT professionals with domain knowledge in Freight Forwarding, who are dedicated to develop in-house software products and deliver services.
  • Requirements gathering and documenting the services according to the business requirements.
  • Preparation of BRD, FRD, SRS & flow diagram as per business or functional requirement.
  • Analysis and Validate requirement.
  • Project /Change request Management.
  • SSV Solutions has exceptional IT professionals with domain knowledge in Freight Forwarding, who are dedicated to develop in-house software products and deliver services.

Sr. IT Executive

V-trans India Ltd.
10.2018 - 12.2019
  • Company Overview: V-trans has exceptional surface transport & in-house- IT professionals with domain knowledge in Road, who are dedicated to develop software products and deliver services.
  • Requirements gathering and documenting the services according to the business requirements.
  • Preparation of BRD, FRD, SRS & flow diagram as per business or functional requirement.
  • Analysis and Validate requirement.
  • Project /Change request Management.
  • V-trans has exceptional surface transport & in-house- IT professionals with domain knowledge in Road, who are dedicated to develop software products and deliver services.

Customer Support

Jupiter Business Systems FZC.
11.2016 - 09.2018
  • Company Overview: JBM has exceptional IT professionals with domain knowledge in Logistics, WMS & Shipping, who are dedicated to develop software products and deliver services.
  • Involved in Pre- Study, Gap Analysis, Requirement gathering, BRD and SDD document creation and test data and deploy application.
  • JBM has exceptional IT professionals with domain knowledge in Logistics, WMS & Shipping, who are dedicated to develop software products and deliver services.

ERP Implementer

Tristar International.
06.2013 - 10.2016
  • Company Overview: Tristar has exceptional domain knowledge in Logistics, WMS & Shipping, who are dedicated to develop software products and deliver services.
  • Involved in Pre- Study, Gap Analysis, Requirement gathering, BRD and SDD document creation and test data and deploy application.
  • Tristar has exceptional domain knowledge in Logistics, WMS & Shipping, who are dedicated to develop software products and deliver services.

Education

B.Sc. - Computer Science

Mumbai University
01.2013

XII - Computer Science

Maharashtra Board
01.2010

X -

Maharashtra Board
01.2008

Skills

  • IT industry
  • Logistics Domain
  • NVOCC
  • WMS
  • MS Dynamics 365 CRM
  • Liner Agency
  • Transport(TMS)
  • Public Transport
  • Freight Forwarding
  • P100 TIAB System
  • Hypercare Support
  • User onboarding
  • UAT Signoff
  • TMS Module implementation
  • Testing
  • AIR transport
  • SEA transport
  • Rail transport
  • Road transport
  • Client demo
  • User Manual creation
  • BRD preparation
  • FRD preparation
  • Workshop facilitation
  • SQL database query execution
  • Planning
  • Prioritization
  • Quality management
  • Data driven projects
  • Customer specific solutions
  • Data analysis
  • Business requirements analysis
  • Innovative solutions
  • IT services understanding
  • Data feeds
  • Data mapping
  • System training
  • Project meetings facilitation
  • Issue tracking
  • Status reports
  • Executive communications
  • Scope management
  • Documentation
  • Conceptual design
  • Workflow
  • Customer facing documentation
  • Internal Product training
  • Data migration
  • System rollout
  • Functional tests
  • Accuracy evaluation
  • Key User Training

Certification

  • SAP Business Object, 2015, Udemy Academy
  • SQL Querying, 2015, Udemy Academy
  • Advanced Scrum, Alison U.K.
  • Agile Project Management, Alison U.K.
  • Microsoft Power BI, Alison

Languages

English
Hindi
Marathi

Current Profile

Tech Mahindra Ltd, Sr. Onboarding Specialist, DP World P100 TIAB Project, 2022-04-01

Core Knowledge And Skills

  • 10 Years of commendable success in IT industry and logistics Domain (NVOCC, WMS, MS Dynamics 365 CRM, Liner Agency, Transport(TMS), Public Transport & Freight Forwarding (AIR, RAIL and SEA)
  • Implementing the P100 TIAB System across GCC, APAC and SSA region
  • Hypercare Support to end user of Regions, New features demonstration, user onboarding, UAT Signoff follow-up
  • TMS Module implementation and Testing
  • 8 Years+ Experience in AIR, SEA, Rail and Road transport domain as Implementer and Business Analyst
  • Client demo with End user, UAT Signoff, Hyper care Support, User Manual creation, BRD, FRD preparation
  • Workshop session for each and every new features
  • SQL database query execution to fetch raw data from table
  • Manage planning, prioritization and quality of team's daily/weekly activities to achieve successful implementation within prescribed target metrics
  • Responsible for the definition and successful implementation of new product solutions to include complex, long-term, data driven/system to system projects, major enhancements and customer specific solutions that drive revenue within assigned business
  • Independently manage large projects by both leveraging client relationships as well as using data analysis to track our build to launch phase
  • Analyze customer's business requirements and develop innovative and effective solutions to the challenges they face
  • Understanding, analyzing and anticipating the usage behavior of the IT services and IT Products
  • Collaborate closely with technical team and customer's systems and IT team in connection with data feeds, data mapping, and new system training. Provide guidance to technical leads and developers
  • Conducts and facilitates effective project meetings, including issue tracking, status reports, and executive communications Ensures problems are effectively escalated and crisis management activated, as needed
  • Guiding/managing the client from scope to UAT to rollout
  • Working directly with business stakeholders, elicits, clarifies and translates business requirements into documentation and conceptual design/workflow resulting in actionable deliverable supporting technology and quality assurance teams
  • Create customer facing technical documentation as well as internal Product training documentation and presentations
  • Perform data migration and system rollout
  • Execute functional tests and evaluate results to ensure accuracy and quality of complex system changes
  • Provide Key User Training and support customer to ensure sign off at each milestone as per project plan

Current Responsibilities

  • Implementation of P100 TIAB Systems and leading GCC, APAC and SSA regions
  • Requirements gathering and documenting the services according to the business requirements
  • Client demo, UAT Signoff, Hyper care Support, User Manual creation, BRD, FRD preparation
  • SQL database query execution to fetch raw data from table
  • Preparation of BRD, FRD, SRS & flow diagram as per business or functional requirement
  • Analysis and Validate requirement
  • Project management/Change request Management
  • Risk Analysis and Management, Project Cost, Resource Planning and Management
  • Project Life cycle and coordination
  • Analyze customer's business requirements and develop innovative and effective solutions to the challenges they face
  • Team training Monitoring and evaluation

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief., Mumbai, India, 2024-11-18

Personal Information

  • Passport Number: R7617733
  • Father's Name: Surendra Sharma
  • Date of Birth: 11 November 1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • ID Type: Passport
  • ID Number: R7617733

Timeline

Sr. Onboarding Specialist

Tech Mahindra Limited
04.2022 - Current

Solution Consultant

Trapeze Group
04.2021 - 04.2022

Dy. Manager ERP

Steel Strong valve (I) Pvt. Ltd.
12.2019 - 03.2021

Sr. IT Executive

V-trans India Ltd.
10.2018 - 12.2019

Customer Support

Jupiter Business Systems FZC.
11.2016 - 09.2018

ERP Implementer

Tristar International.
06.2013 - 10.2016

B.Sc. - Computer Science

Mumbai University

XII - Computer Science

Maharashtra Board

X -

Maharashtra Board
Rohit S. Sharma