Served as subject matter expert on IBM sustainability and cybersecurity offerings including assessment tools, AI/analytics, cloud security and resilience services
Resolved average of 20 customer issues per month through active communication and dedicated research skills.
Engaged large and medium end-users to deliver company's total value proposition to increase sales.
Assistant Project Manager
SAMI ENGINEERING WORKS
08.2017 - 02.2022
Supported Project Managers in developing comprehensive project plans and schedules for infrastructure builds and upgrades using Microsoft Project
Tracked project progress and created status reports highlighting milestones, scheduling issues, and risk management using Microsoft Excel, PowerPoint, and Slack
Coordinated with contractors and vendors/subcontractors to ensure on-time delivery and installation of infrastructure components
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Education
M.B.A - Infrastructure Development and Management
Symbiosis Centre For Management And Human Resource Development (Symbiosis International University)
Pune, Maharashtra
03.2024
B. Tech - Electronics and Communication Engineering
Institute of Engineering & Management (IEM)
Kolkata, West Bengal
06.2017
H.S - Science
South Point High School
Kolkata, West Bengal
2011
Skills
Operations
Supply Chain Analytics
Agile Methodologies
Generative AI
Team Leadership
Gantt Charts
Project Management
Problem-Solving
Information Technology Management
Demand forecasting
Lean Six Sigma
Supply Chain Optimization
Multitasking
Excellent Communication
Interests
Automobile enthusiast, Aviation Industry.
Certification
Certified Lean Six Sigma Professional, Green Belt, KPMG - 2023
Modelling and Building Digital Supply Chain using AnyLogistics Training - IIM Mumbai, PM Gati Shakti National Master Plan, 2023
Certified Supply Chain Analyst, Ernest & Young - 2023
Certified Sustainable Supply Chain, Finance and Circularity IBM - 2023
Generative AI, LinkedIn Learning - 2023
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Timeline
Technology Sales Specialist Intern
INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM)
04.2023 - 06.2023
Assistant Project Manager
SAMI ENGINEERING WORKS
08.2017 - 02.2022
M.B.A - Infrastructure Development and Management
Symbiosis Centre For Management And Human Resource Development (Symbiosis International University)
B. Tech - Electronics and Communication Engineering
Institute of Engineering & Management (IEM)
H.S - Science
South Point High School
Certified Lean Six Sigma Professional, Green Belt, KPMG - 2023
Modelling and Building Digital Supply Chain using AnyLogistics Training - IIM Mumbai, PM Gati Shakti National Master Plan, 2023
Certified Supply Chain Analyst, Ernest & Young - 2023
Certified Sustainable Supply Chain, Finance and Circularity IBM - 2023
Generative AI, LinkedIn Learning - 2023
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