BASAVARAJ VISHWANATH
Assistant Manager
Hyderabad,TG
Summary
Dynamic Master Trainer with 18+ years of experience in healthcare operations, training delivery, and employability skill development. Proven expertise in Train the Trainer (TOT), performance monitoring, instructional design, and multi-location trainer management. Strong subject knowledge combined with continuous improvement mindset and leadership capability.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Assistant Manager – Upskilling Trainer
Dr. Reddy’s Foundation
05.2022 - Current
- Led and managed around 456 trainers for TOT programs across multiple territories in India.
- Monitor trainer performance, attendance, and delivery standards.
- Designing content design for different modules, assessments, and structured session plans.
- Drive continuous improvement through feedback analysis.
Master Trainer
American India Foundation
10.2021 - 03.2022
- Delivered soft skills, resume writing, and interview training.
- Conducted mock interviews improving student job readiness.
Executive Trainer
Head Held High Foundation
06.2018 - 10.2021
- Trained underprivileged youth in English, MS Office, and workplace readiness.
- Facilitated placements through skill mapping and employer connections.
Senior Claims Associate & Trainer
Optum Global Solutions
11.2011 - 02.2018
- Delivered structured adjudication training (45 days theory + 45 days practical).
- Evaluated trainees on DAR, PAR, CPA quality metrics.
Claims Associate
Hinduja Global Solutions
06.2006 - 06.2011
- Processed US healthcare insurance claims ensuring compliance and accuracy.
Education
B.Sc. - Computer Science
Skills
Train the Trainer (TOT)
Training Facilitation & Coaching
Learning & Development (L&D) Operations
Training Management & Coordination
Data Analysis & Reporting
Process Improvement & Standardization
Curriculum & Content Development
Digital & Technical Tools
Timeline
Assistant Manager – Upskilling Trainer
Dr. Reddy’s Foundation
05.2022 - Current
Master Trainer
American India Foundation
10.2021 - 03.2022
Executive Trainer
Head Held High Foundation
06.2018 - 10.2021
Senior Claims Associate & Trainer
Optum Global Solutions
11.2011 - 02.2018
Claims Associate
Hinduja Global Solutions
06.2006 - 06.2011