Gautam Bhardwaj
Mumbai
Summary
Results-driven Coach & Consultant with a proven track record in education management, team leadership, and program development. Successfully enhanced training standards, driving a 35% increase in product adoption across premium salon chains.
Overview
19
19
years of professional experience
Work History
National Technical Manager.
Beauty Garage Pvt Ltd.
Mumbai
2024.05 - Current
- Directed the technical education strategy for Beauty Garage Pvt Ltd, leading cross-functional teams across Pan India.
- Enhanced training curricula standards, fostering improved salon performance.
Championed successful product launches, driving commercial growth through innovative solutions. - Strategic Team Management: Oversee a national team of technical trainers, conducting monthly review meetings and performance audits, to maintain high service standards.
- B2B Technical Support: Lead high-stakes technical demonstrations for elite salon chains, directly contributing to a 35% increase in product adoption among premium partners.
- Process optimisation: Created structured questionnaires and feedback loops for trainers, reducing technical errors in the field by 50%.
National Technical Manager - Education Head.
Shimmers Cosmetics PVT LTD
Mumbai
2021.03 - 2024.04
- Assisted in maintaining educational standards across the product range.
- Supported team members through comprehensive technical training programs, boosting overall competency levels in education.
- Collaborated with sales and marketing departments to integrate technical and educational needs into wider organisational goals effectively.
- Facilitated workshops on advanced hair techniques and product application methods, ensuring stylists remain updated on industry advancements.
- Clarified team roles and responsibilities, promoting adherence to best practices for optimised performance.
Regional Technical Manager - South Zone
Hindustan Unilever Limited, HUL
2018.08 - 2019.12
- Zones Handled - Karnataka, Tamil Nadu & Kerala
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Hiring of New Talents in Lakme Lever [Hair Division]
- Taking Induction & Assessment of all Stylists & Trainers.
- Adapted salon offerings according to emerging trends in the beauty industry, keeping business competitive within its market.
Key Account Manager / Education Manager.
Wella Professionals
2017.06 - 2018.07
- Maintained a high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to the development of innovative solutions for clients.
- Developed customized color formulas for clients, taking into consideration their preferences, skin tone, and hair type.
- Supported junior colorists through mentorship and guidance, fostering their growth and development within the industry.
- Collaborated with stylists for seamless integration of cut, style, and color services for optimal client results.
- Implemented strategic education plans to achieve consistent revenue growth across key accounts.
Technical Manager
Beauty Essentials Pvt Ltd
2015.05 - 2017.05
- Led The R & D Team & Experts for successful product launches, ensuring timely delivery and high-quality results.
- Supported hairstylists with timely preparation of tools and supplies, streamlining appointment efficiency.
- Developed strong product knowledge to confidently recommend suitable hair care solutions for clients' specific concerns.
- Performed thorough consultations & diagnosis with each client type to accurately assess their hair needs before beginning any treatment or service.
Senior Key Account Manager
Henkel [Schwarzkopf Professionals]
2009.09 - 2015.06
- Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and online courses.
- Enhanced customer experience through effective communication, understanding their preferences, and delivering desired results.
- Educated clients on proper at-home care, resulting in longer-lasting hair color results between appointments.
- Business Growth for the salons and academies in Mumbai and West zone India.
- Coach & Trainer with focus on technical and business development.
- Consulting, conception, planning, training management, realisation with the market growth.
- Conducting Seminars and Training the hairdressers for colour basics, advance colouring, straightening, haircuts and hair treatments.
- Conceptualized & Trained leading salon owners and hair stylists not only in improvising their chemical knowledge but also technical and management skills.
Technical Trainer
Tec Italy New York
2007.04 - 2009.07
Education
Hair Trichology [Basics & Advance] -
Blossom Kocchar College of Creative Arts & Design.
New Delhi, India07.2005
High School Diploma -
G.R.E.M.S
Vadodara, IndiaBachelors - Graduate in Business Admisnitration
National Education Management & Technology Studies
NEMTSSkills
- Education management
- Research and development
- Coaching and mentoring
- Business management
- Standard operating procedures
- Team leadership
- Program development
- Performance monitoring
Languages
English
Hindi
Gujarati
Himachali
Timeline
National Technical Manager.
Beauty Garage Pvt Ltd.
2024.05 - Current
National Technical Manager - Education Head.
Shimmers Cosmetics PVT LTD
2021.03 - 2024.04
Regional Technical Manager - South Zone
Hindustan Unilever Limited, HUL
2018.08 - 2019.12
Key Account Manager / Education Manager.
Wella Professionals
2017.06 - 2018.07
Technical Manager
Beauty Essentials Pvt Ltd
2015.05 - 2017.05
Senior Key Account Manager
Henkel [Schwarzkopf Professionals]
2009.09 - 2015.06
Technical Trainer
Tec Italy New York
2007.04 - 2009.07
Hair Trichology [Basics & Advance] -
Blossom Kocchar College of Creative Arts & Design.
High School Diploma -
G.R.E.M.S
Bachelors - Graduate in Business Admisnitration
National Education Management & Technology Studies