Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
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Tarun Gahlaut

Senior Process Expert
Noida,UP

Summary

MBA with proven experience working in Accounts Receivable US healthcare domain (RCM) and investment banking operations. My diverse experience makes me flexible to adapt and rise up to challenges. Ability to learn and succeed in fast paced environment, attention to detail with solid organizational and analytical skills. Excellent verbal and written communication skills. Willing to learn new ways, methods and approaches to the task assigned in any domain. Proven a strong team member with experience gained from working on complex assignments with tight framework. Experience in managing a team in US healthcare domain.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Senior Process Expert (Client Interaction)

Provana India Pvt Ltd.
12.2021 - 06.2025
  • Managed AR processes for over 70 healthcare providers across diverse specialties, ensuring accurate and efficient claim processing.
  • Managed a team of accounts receivable and billing professionals, including training and performance evaluations.
  • Hands-on experience with RCM platforms, e.g., Kareo (Tebra), ECW, Unik Practice, Therabill, Thera Office, Trizetto, WebPT, and Prompt to streamline operations and overall efficiency.
  • Resolved discrepancies in payments and claims effectively and efficiently, contributing to timely reimbursements and minimized errors.
  • Collaborated with cross-functional teams to enhance workflow efficiently.
  • Collaborated with internal teams to address client concerns, disputes, and payment delays promptly and professionally.
  • Ensured adherence to healthcare regulations and insurance policies, reducing denial rates, and improving claim resolution within the given time frame.
  • Lead two new process transitions with direct client contact related to requirements.
  • Mapping and adhering to Standard Operating Procedures, ensuring conformance to Service Level Agreements.
  • Analyze denials, including No Auth, Duplicate, Bundled, COB, Non-Covered, Timely Filing, etc.
  • Contact insurance companies to check claim status, understand the denial reason, and take corrective action.
  • Follow up on unpaid or denied claims within the standard billing cycle timeframe.
  • Perform eligibility and benefit verification through web portals or over the phone.

Process Analyst

Capgemini India
02.2020 - 12.2021
  • Oversee end-to-end claim verification processing (RCM).
  • Verifying medical records, and the insurance coverage, for accurate reimbursements.
  • Resolved denied claims and billing errors, ensuring compliance with updated healthcare policies and regulations.
  • Reconciled payments between patients and healthcare providers, maintaining a 95%+ resolution rate for claim discrepancies.
  • Handling team queries and internal auditing.

Investment Associate

Quick Facilitators PVT Ltd
02.2018 - 01.2020
  • Worked in investment research, Forex market.
  • Trade repair/correction for retail and corporate accounts. This could involve a single Excel sheet analysis or multiple.
  • Execution of the client’s trading instruction on a daily basis for both onshore and offshore clients.
  • Managed over 10 to 15 client calls per day for market updates.
  • Taking care of the control reports to minimize the risk of false trades.
  • Prepare Error Allocation and P&L reports on Microsoft Excel, and provide insights to help the team perform better.
  • Responsible for sharing the Business Correction Report with departments across operations.
  • Monitored portfolio performance, making timely adjustments based on changing market conditions or client objectives.
  • Streamlined investment processes for better efficiency and increased return on investments.
  • Maximized returns for clients by staying abreast of industry trends and emerging market opportunities.
  • Developed strong client relationships, resulting in an expanded client base and increased assets under management.
  • Contacted potential clients to pursue sales and gather funds.

Financial Analyst

Broadridge Financial Solutions
New Delhi
08.2015 - 01.2018
  • Worked as a Financial Analyst in the Margin Department for the U.S. Capital Market.
  • Issue margin calls due to customer transactions, and issue maintenance calls as required by FINRA.
  • Follow up on the collection of funds and securities.
  • Advice brokers when a customer violates rules and regulations.
  • Monitor for unsecured accounts and services, including wire transfers, ACH transfers, ACH returns, and type-to-type fund transfers.
  • Review the house and fed calls issued by the margin team, and ensure that these are performed/processed as per the instructions in BPS.
  • Sending the wires to the treasury teams for the credit amount that is agreed upon with the counterparties.
  • Working on emails to resolve clients' queries.
  • Follow up with the onshore team to conduct the meeting and troubleshooting on a weekly and monthly basis.
  • Follow up with the front office and the middle office to resolve the break.
  • Processing journal entries between the types of accounts to resolve the break.
  • Having sound knowledge of databases like Natixis and E.

Trade.

Associate Analyst

Genpact India
Noida
12.2013 - 06.2015
  • Worked as an Associate Analyst in accounts payable.
  • Updating the SOP and client escalation sheet on a daily basis.
  • Assign and allocate the daily team tasks.
  • Updating the client matrix as per the allocated service level agreement.
  • Participated in regular training sessions to stay current on industry trends, improving personal expertise and job performance.

Education

B.Com - Accounts

MJP Rohilkhand University
Moradabad, India
06-2011

MBA - Finance

H.R.I.T College
Ghaziabad, India
06-2013

Skills

Disclaimer

I hereby declare that the facts given in resume are correct to best of my knowledge and belief.

Personal Information

  • Father's Name: Mr. Virendra Kumar Chauhan
  • Date of Birth: 03/16/91
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Process Expert (Client Interaction)

Provana India Pvt Ltd.
12.2021 - 06.2025

Process Analyst

Capgemini India
02.2020 - 12.2021

Investment Associate

Quick Facilitators PVT Ltd
02.2018 - 01.2020

Financial Analyst

Broadridge Financial Solutions
08.2015 - 01.2018

Associate Analyst

Genpact India
12.2013 - 06.2015

B.Com - Accounts

MJP Rohilkhand University

MBA - Finance

H.R.I.T College
Tarun GahlautSenior Process Expert