Pankaj Sharma
N-1/11 Budh Vihar First Floor Phase-1 New Delhi
Summary
Knowledgeable Sales coordinator familiar with Automobile Industry practices and compliance requirements. Excellent customer service and problem solving abilities. Offering 8+ years of experience and the drive to excel in all areas.
Overview
12
12
years of professional experience
Work History
EDP Incharge
Sagar Motors Pvt Ltd
11.2024 - Current
- Create invoice & order in Siebel CRM DMS
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
- Managed high-volume invoices, ensuring proper coding and approval before processing payments.
- Close coordination with Sales, Logistic and Transporter Team
- Maintain and update yellow form & Chassis tracker on daily basis
- Maintain and Publish stock report on daily basis
- Ensuring Smooth Month end closure
Edp Incharge
TrueNorth Automobiles Pvt. Ltd.
02.2019 - 06.2024
- Procurement of Vehicles from Tata motors Ltd (TML) by using Siebel CRM
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Create invoice & order in Siebel CRM DMS
- Creating variance analysis report, mapping business review presentation & weekly, daily reports using MS Excel, PowerPoint
- Maintain and Publish stock report on daily basis.
- Close coordination with Sales, Logistic and Transporter Team
- Maintain and update yellow form & Chassis tracker on daily basis
- Ensuring Smooth Month end closure
- Use Analytics tool to Create and publish reports
- Provide cross training to all the New Joiners
Sales Admin Executive
Concorde Motors India Ltd
10.2014 - 01.2019
- Create invoice on day routine basis in CRM DMS
- Create and Publish Daily, Weekly and Monthly sales report
- Procurement of Vehicles from TML through (Siebel) CRM DMS
- Monthly settlement of all Claims with Tata Motors LTD
- Logistic and Billing coordination with TML as well Transporter
- Trainings New to Staff for using the (Siebel) CRM
Sales Executive
Cavin Care
08.2012 - 09.2013
- One year experience FMCG Sales on distributor
- Location:- North-West Delhi
Education
B-Com -
Delhi University
12th -
CBSE Board Delhi
10th -
CBSE Board Delhi
1 Year Diploma in Tally ERP 9 - Accounting
NIIT
Skills
MS-Excel
Contact
N-1/11 Budh Vihar First Floor Phase-1 New Delhi, India 110086
Education
New Delhi
Personal Information
Date of Birth: 11/13/90
Timeline
EDP Incharge
Sagar Motors Pvt Ltd
11.2024 - Current
Edp Incharge
TrueNorth Automobiles Pvt. Ltd.
02.2019 - 06.2024
Sales Admin Executive
Concorde Motors India Ltd
10.2014 - 01.2019
Sales Executive
Cavin Care
08.2012 - 09.2013
B-Com -
Delhi University
12th -
CBSE Board Delhi
10th -
CBSE Board Delhi
1 Year Diploma in Tally ERP 9 - Accounting
NIIT
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