MS Office
Abhishek Kumar
Operation Specialist
Pune
Summary
Strategic Operations Officer offering 7+ years of resource management and budget development to bring value team. Advanced knowledge of supply chain operations and procedure optimization.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Operations Officer
Development Consortium
10.2019 - Current
- Manage correspondence with accountant, fiscal sponsor, contractors, and our staff to ensure the smooth running of the organization
- Manage payroll of FH staff and overall charity bookkeeping with fiscal sponsor
- Manage expenditures for budget reports and to meet grant requirements
- Oversee completion of charity registration processes
- Co-ordinate among the various stakeholders like M&E, Finance, Program, and others for delivery of services
- Set up budget and expense tracking systems, e.g., Spreadsheet
- Oversee advance request procedure and verify reimbursement requests
- Keep learning about new operations procedures
- Coordinating and hosting staff events and meetings, including internal presentations, staff socials, and other events
- Contributing to day-to-day tasks, like fostering relationships with staff, checking in with new staff, learning about and addressing workplace issues, evaluating gaps in benefits, and providing suggestions for improvement
- Contributing to the People & Culture agenda — brainstorming about potential culture initiatives and helping with their execution, conducting research about various P&C 2 practices at other organizations, and helping with the implementation of new initiatives
- Supporting the onboarding and offboarding processes for new and departing staff, respectively
- Support the creation of job descriptions, and coordinate team members on the creation of job descriptions
- Hiring administration and data entry of incoming candidates which include coordinating relevant team members to vet applicants
- Support the development of application forms for hiring (in google forms): set up a template, add in questions, coordinate others to feed in or give feedback, test the final version, link it into the job description
- Vendor procurement: Routine procurement of small items
- Office management
- Management of vendors (Lab, Premix, Microfeeder)
- Overseeing logistical aspects of procurement and troubleshooting problems that arise in procurement
- Internal coordination with team members: a) keeping team members updated on the status of procurement; b) coordinating with team members to receive the important information relating to procurement
- Updating the vendor procurement protocol when needed
- Support in maintaining inventory of equipments, premixes etc
- Assisting in the Employee Orientation and Induction activities, across the board by executing and collaborating with multiple speakers and leading it as per the need
- Participates and support employee relationship and satisfaction surveys
- Supporting in interview, track data around exit and alumni list and support any other activities related to the same
- Front lead in all Employee Engagement activities from planning to execution as well as seeking feedback
- Ensuring a high level of morale across the organization by working with CEO on developing supportive internal communications systems
- Sourcing & procurement of various supplies like stationery, furniture, computers, laptops etc
- Orients new employees by providing orientation information packets, reviewing company policies, gathering withholding and other payroll information, explaining, and obtaining signatures for benefit programs
- Maintain and control the overall budgetary record and inventory for office administration function.
Admin Coordinator
Child Fund International
11.2016 - 09.2019
- Responsible for all administrative aspects of the organization, government liaising, managing day-to-day responsibilities, and ensuring smooth running of business operations
- Developing and implementing new administrative systems within overall corporate policy or budgetary limits and with direct accountability for results
- Co-ordinate with various internal and external audit agencies for carrying out the statutory and performance audits
- Excellent in Procurement, Negotiation, and Employee Grievance Handlingskills
- Managing administrative staff, and lead long term organizational planning
- Managing the entire infrastructure, cafeteria, Server room
- Act as single point of contact for liaison with government bodies like local corporations, EPF office and other government authorities
- Manage / supervise all construction, renovation, and interim decoration work
- Implement structured infrastructure & facilities management services like office contracts services (existing & new), office security & insurances, AMCs management, fire safety, assets management and ensure overall office compliance under a centralized control system leading to cost saving and effectiveness
- Following “4-eyed principle” in Procurement
- Liaison and negotiate with vendors with an objective to seek best possible deals keeping in mind the budget allocated without compromising on the service levels or the company's overall objectives
- Negotiating with external suppliers to secure the best service deals
- Supervision of Travel arrangements, settlement of T.A
- Claims, and travel agentbills
- Grant of travel and equipment advances, sanction of expenditure, and settlement of bills for above items of work
- Assist in executing the decisions taken in the meetings
- Ensure Front office area is presentable at all time (reception area/EPABX)
- Manage Domestic, as well as International Travel arrangement for the office staff
- 3
- Present monthly travel calendar to the supervisor
- Provide logistic support to local events\workshops\meetings organized by Child Fund
- Supervise Office Attendant and Driver to ensure office and vehicle upkeep
- Manage Petty Cash and ensure timely liquidation of expense statements and replenishment of petty cash with Bangalore office
- Provide any other support requested by staff with approval from the line manager
- Developing employee engagement programs like Initiated and administered a welcome-mail policy to all new joiners, Initiated regular Birthday mailers & celebration policy
- Documents human resources actions by completing forms, reports, logs, and records.
Executive –Program
Ipas Development Foundation
02.2015 - 11.2016
- Quickly learn about new in-house database systems
- Maintain contact with office staff and vendor
- Resolve administrative problems by preparing reports and analyzing data
- Maintain and update inventory records
- To ensure inventory accuracy in terms of system vs
- Physical stock
- To develop effective system for cycle count, find out & fix the reasons for stock differences
- Control of material issues and receipts and reconciliation of stocks with subcontractors
- Ensure proper and on time documentation in stores related to movement of all goods and keep all the documentation up-to-date
- Control of non-moving and slow-moving inventory
- Taking effective steps for disposable of slow moving / non-moving item
- Reconcile inventory discrepancies
- Report any stock issues to management and place product orders asnecessary
- Prepare a list of depleted products and a survey of unusable products
- Maintain supply and inventory of office relates merchandise
- Handle large amounts of paperwork and data
- Manage front desk area
- Type documents and correspondence
- Surface transportation and record keeping
- Administrative & logistical support to Executive Director
Education
Post Graduate Program - Management
International School of Management
Patna 07.2010 - 05.2012
BHMCT - Hotel Management
Guru Gobind Sing Indraprastha University
New Delhi 08.2005 - 05.2009
Skills
Empathetic, friendly, and positive disposition Correspondence controllingEmpowerment
An aptitude for learning and use of multiple tools
Willingness to constantly learn from feedback
Good understanding of principles of changeManagement and agile organizationsDriven by career growthProactive self-starter with a positive attitudeA structured, thorough, and sustainable working style
Industry trends identification The absolute will to inspire customer loyaltyOperational efficiency
Inventory management
Recruitment
Human resources
Office administration
Logistics expertise
Resource management
Supply Chain Management
Software
HRIS - Zoho
Timeline
Operations Officer
Development Consortium
10.2019 - Current
Admin Coordinator
Child Fund International
11.2016 - 09.2019
Executive –Program
Ipas Development Foundation
02.2015 - 11.2016
Post Graduate Program - Management
International School of Management
07.2010 - 05.2012
BHMCT - Hotel Management
Guru Gobind Sing Indraprastha University
08.2005 - 05.2009