Michelle Hanley
Schererville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities
Overview
11
11
years of professional experience
Work History
Correctional Officer
Indiana State Prison
11.2019 - 08.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items
- Escorted inmates to and from cells, court, hospitals, and medical appointments
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers
- Conducted routine and emergency head counts
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings
- Prepared reports to document incidents and violations
- Conducted security checks of inmates and living areas
- Built solid relationships with staff and residents to keep institution safe and secure
- Documented inmate behavior and activities in logbooks
- Assisted in development of procedures and policies to maintain peace and order in facility.
Compliance Auditor
MSPA Nation Wide
01.2016 - 11.2019
- Performed over 15 compliance audits per month
- Prepared working papers, reports and supporting documentation for audit findings
- Partnered with auditors to track errors and add contributions to maintain accuracy
- Analyzed all audit results and resolved all compliance issues
- Participated in various training and development programs
- Prepared reports for templates and maintained compliance database
- Conducted Alcohol and Tobacco Audits
- Conducted Audits for Banks and Financial Institution FDIC & Regulatory Compliance
Volunteer
American Women Association
06.2016 - 08.2016
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators
- Assessed student learning needs and provided relevant instruction to close knowledge gaps
- Motivated students with accurate feedback and positive reinforcement.
Office Manager
DVR Professional
02.2013 - 05.2016
- Created, maintained and updated filing systems for paper and electronic documents
- Maintained computer and physical filing systems
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Programmed Cash registers
- Evaluated employee records and productivity and submitted evaluation reports
- Updated reports, managed accounts, and generated reports for company database
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Volunteer
Precious Blood Ministry Of Reconciliation
01.2015 - 02.2015
- Helped develop and maintain age-appropriate recreational program to youth and families who are impacted by violence/ or conflict within the community
- Helped Promote a Restorative Justice approach to conflict and build a sense of Community
- Developed and implemented educational programs for youth
- Assisted Youth coming out of Juvenile detention facilities into reintegrating to society by finding, job placements programs
Education
Bachelor of Arts - Criminal Justice
Governors State University
University Park, ILSkills
- First Aid and CPR
- Criminal Law
- Regulations and Policies
- Issue Identification and Resolution
- Conflict Mediation
- Case Information Confidentiality
- Emergency Response Training
- Child Safety
- Deductive Reasoning
- Agreement Preparation
- Facility Security
- Correctional Facility Procedures
- Report Writing Skills
- Security Planning
- Project Leadership
Timeline
Correctional Officer
Indiana State Prison
11.2019 - 08.2023
Volunteer
American Women Association
06.2016 - 08.2016
Compliance Auditor
MSPA Nation Wide
01.2016 - 11.2019
Volunteer
Precious Blood Ministry Of Reconciliation
01.2015 - 02.2015
Office Manager
DVR Professional
02.2013 - 05.2016
Bachelor of Arts - Criminal Justice
Governors State University