Summary
Overview
Work History
Education
Skills
Certification
Languages
ACHIEVEMENTS & AWARDS
Hobbies and Interests
Timeline
Generic
Sandeep Boopalan

Sandeep Boopalan

Chennai

Summary

Security Analyst with over 4 years of experience in CyberArk Endpoint Management (EPM) and Privileged Access Management (PAM). Expertise in developing and implementing EPM policies, defining application groups, and delivering actionable insights through SAP Cognos reporting. Proven ability to enhance security measures and streamline processes, dedicated to supporting organizational success through robust security solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Delivery Analyst

Accenture
03.2024 - Current
  • Developed and maintained Standard Operating Procedures and Process Documents for First Line Teams, ensuring consistency and efficiency.
  • Served as Vault Administrator for the Enterprise Password Vault, managing critical safes and user access.
  • Created platforms, safes, and recording safes tailored to client specifications, onboarding Unix/Linux accounts and performing password rotations.
  • Created and configured safes and authorizers for L1, L2, and L3 Administrators, managing user access effectively.
  • Participated in customer meetings for escalated issues, facilitating faster resolutions and improved customer satisfaction.
  • Configured session recording using PSM based on operational requirements
  • Customized email notifications and alerts as per business requirements.
  • Managed day-to-day log collection from source devices to SIEM, ensuring compliance and security oversight.
  • Documented customer interactions and resolutions, contributing to a robust knowledge base for technical support.
  • Developed custom policies (Allow, Block, Elevate) in CyberArk EPM, tailored to client requirements.
  • Deployed Offline Policy Authorization Generator (OPAG) and Just-In-Time (JIT) access to strengthen security protocols.
  • Utilized Azure Entra ID for efficient onboarding of workstations to security policies.
  • Configured a multilingual end-user UI to enhance accessibility and user experience across diverse teams.
  • Worked on multiple technical documents, including Design, Build & Configuration Guides, End User Guides, and Test Case Specifications, facilitating effective knowledge transfer and user training.
  • Prepared auditing reports and conducted license cleanup and privilege group access validation quarterly.

System Engineer

Tata Consultancy Services Pvt Ltd
Chennai
10.2022 - 03.2024
  • Achieved 95% accuracy in translating business requirements into technical specifications, ensuring seamless project alignment and stakeholder satisfaction.
  • Delivered Cognos reports with 98% precision, enhancing decision-making capabilities through accurate and timely custom report extraction.
  • Improved data visualization and analysis efficiency by 20% through the development of reports in Report Studio, facilitating better insights for users.
  • Collaborated with HR to resolve SAP Concur employee import issues, maintaining data integrity at 95% and reducing downtime by 20%, thereby streamlining operations.
  • Resolved incidents, managed problems, and executed change management processes in alignment with agreed SLAs, enhancing operational efficiency.
  • Utilized proactive monitoring tools to ensure all customer sites were operational, increasing uptime to 96% and improving overall customer satisfaction.
  • Coordinated monthly application releases with business stakeholders and both onsite and offshore teams, ensuring adherence to timelines and quality standards.
  • Actively participated in the transition of new applications to the support team while managing the decommissioning of legacy applications, streamlining the application lifecycle.

Assistant System Engineer

Tata Consultancy Services
10.2020 - 10.2022
  • Designed, developed, and executed comprehensive test plans and strategies to ensure application quality and performance.
  • Developed web applications using Servlets, JSP, JavaBeans, and Threads, contributing to the functionality and user experience of client-facing solutions.
  • Created JSP pages integrated with HTML and JavaScript for effective data presentation and collection, enhancing user interaction.
  • Provided support for escalated production issues during business hours and after hours, ensuring swift resolution and minimal downtime.

Education

Master of Computer Applications -

Chandigarh University
06.2023

Bachelor of Science - Computer Technology

PSG College of Arts & Science
06.2020

Skills

  • CyberArk Privileged Cloud
  • CyberArk PAM & EPM
  • SAP Concur
  • Google Cloud
  • MySQL
  • Automation Anywhere
  • O365
  • ServiceNow
  • ITIL
  • RPA

Certification

Google Cloud Certified Associate Cloud Engineer, 05/01/23 - 05/01/26

Languages

English
Proficient
C2
Tamil
Proficient
C2
Telugu
Intermediate
B1

ACHIEVEMENTS & AWARDS

  • On the Spot Award, 11/01/23, Good project work and application support in Incident management and monthly application releases deployment.
  • Best Team Award, 08/01/22, On Successful event management.
  • On the Spot Award, 07/01/22, On successful completion of Re-IP project.

Hobbies and Interests

  • Travel
  • Music
  • Technology
  • Cinephilia
  • Cycling

Timeline

Security Delivery Analyst

Accenture
03.2024 - Current

System Engineer

Tata Consultancy Services Pvt Ltd
10.2022 - 03.2024

Assistant System Engineer

Tata Consultancy Services
10.2020 - 10.2022

Master of Computer Applications -

Chandigarh University

Bachelor of Science - Computer Technology

PSG College of Arts & Science

Similar Profiles

CREATE PROFILE
Sandeep Boopalan