Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Volunteer
Moumita Pal

Moumita Pal

Bengaluru,KA

Summary

Proactive and performance-oriented Planning Manager with over X years of experience in warehouse operations, manpower planning, and cross-functional coordination. Expert in tracking and analyzing key performance metrics, managing stakeholder relationships, and leading initiatives to drive operational efficiency. Proven ability to automate reporting, ensure compliance with cost and labor standards, and deliver real-time insights to leadership for decision-making. Strong record of pushing operations teams to consistently achieve maximum output with zero breaches while maintaining cost controls on food, transport, and overtime ho

A proven track record of implementing lean methodologies and driving process optimization . Passionate about fostering a culture of continuous improvement to enhance productivity, quality, and customer satisfaction. Seeking to leverage expertise in problem-solving, data analysis, and project management to drive operational excellence .

Leads a team of 140 associates with varying levels of experience and education; develops and coaches individuals and the team to solve operational issues; motivates the team to achieve performance goals.


Overview

11
11
years of professional experience
1
1
Certification

Work History

DEPARTMENT MANAGER - PLANNING & CONTROL TOWER

Flipkart
11.2024 - Current
  • Led manpower planning across warehouse operations, ensuring optimal staffing and shift alignment to meet fluctuating demands.
  • Monitored key warehouse metrics including TAT, fill rate, pick rate, breach % and presented daily/weekly reports to leadership.
  • Coordinated with the central IPP team to align local operations with national strategic goals.
  • Designed and implemented automated dashboards and live reports, significantly reducing manual efforts and improving visibility.
  • Regularly highlighted operational challenges and risks, initiating timely actions to avoid SLA breaches.
  • Acted as a bridge between operations, finance, and HR teams to control costs related to food, transport, and overtime hours.
  • Drove performance culture by pushing ops teams to meet or exceed targets with zero SLA breaches.
  • Ensured all stakeholder updates were shared proactively, and weekly governance calls were supported with data-driven insights.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

Operations Executive

NIVEA INDIA
07.2021 - 11.2024
  • Responsible for efficient operations in compliance to key deliverables like OAE, Material loss, safety & quality
  • Autonomous maintenance pillar lead, responsible for CIL adherence across all shifts ,tracking tagging closure and AM region champion and represent AM globally.
  • Successfully lead the implementation of Step 3 ,first time globally in Beiersdorf network
  • Implementation(FAT & SAT)of digitized projects for KPI Tracking and process optimization and training of all shopfloor employees regarding digitalized systems.
  • Key person for digitalizing Autonomous maintainence activity through application and imparting training and SPOC for the same.
  • Embedding Manex culture (Beiersdord manufacturing sys,5S,CIL,Autonomous maintainence,SMED)with objective of enhancing productivity.
  • Working along with FIT(Focused improvement teams) to robust data capturing,evaluation,monitoring system for packing,processing.
  • RCA culture:Embedding Root cause analysis culture for very category of downtime
  • Conducting BDA(Breakdown analysis initiation).
  • Cost optimization:To support management to drive efficiency in operation cost.
  • Faciliate and guide Kaizen initative,improvising inhouse kaizen quaility through AM
  • Adherence to production scheduling & integration of product requirement as per line demand
  • Shift wise SAP operations like creation of process orders for new batches and FG posting
  • Direct manger to a team of 140 shopfloor employees in compounding and fill & pack area
  • Develop a skilled set of diverse team among associates by building skill sets and ability to work independently & interdependently. Responsible for converting activities to a gender neutral tasks under skill enhancement,ease of operation and accessibility project as a part of diversity inclusion project
  • Interaction with stakeholders for identifying areas of challenges & implementation of improvement steps
  • Review process failures and execute continuous improvement activities by identifying opportunities, accessing proposals and implementation
  • Review all SOPs & Work instructions as per ISO standards.
  • Developed measures to improve production methods, equipment performance and quality.
  • Trained, mentored and counselled employees to develop high-performing team.
  • Enforced culture of lean manufacturing and continuous improvement while providing operational leadership.

Sr executive manufacturing

DIAGEO
07.2020 - 07.2021
  • Responsible for bottling operation - shop-floor functions like manpower and line allocation as per production plan
  • Lead Production planner with planning and prioritizing the ATP targets and OEE
  • Manage production operations and manpower allotments on daily basis
  • 100% accurate planning to adhere the ATP targets given by S& OP team
  • Efficiently handling all SAP operations regarding production operations
  • Working together with maintenance and qc department in order to conduct process improvement with product quality
  • Actively involved in inclusion of T1 POPULATION in daily operation review
  • Empowering T1 population in taking ownership of machine and carry out autonomous maintenance activities
  • Carrying out several shop-floor audits along with T1 team members
  • Work pro-actively on daily basis with dispatch and maintenance departments to ensure production and maintenance schedule & on time product delivery
  • Preparing and reporting OEE and wastage data on daily, weekly and monthly basis for reporting and monitoring production achievement
  • Driven two Focused Improvement projects under Manufacturing excellence
  • Knowledge on Manex pillars like 5S,VM and working alongside with pillar champions.

Executive quality

DIAGEO
09.2019 - 07.2020
  • Performing in-process quality checks as per GRMS quality checklist for assuring product quality during manufacturing process
  • Developed and maintained quality analysis procedure and documentation
  • Analysis of raw materials and finished product and updating all results & approving in SAP
  • Quality Management Systems - Implementing the quality management systems associated with the production of food to the agreed safety and quality standards
  • Provides practical support and drive to promote a Quality Assurance culture
  • Having Knowledge in Analysis of the Raw Materials (ENA, Flavours, Special Spirits, Caramel & Water), In process and finished products
  • Implementation of FSSAI & ISO 22000 Systems in the site and responsible for the Statutory and legal requirement documentation related to production in the site
  • Ensure continuous improvement with suppliers and ingredients, packaging, work-in process (WIP), finished product and equipment
  • Capturing defect ppm level of finished goods as per GFPS protocol and putting forward corrective and preventive action in case of deviation
  • Regular checking of trucks which resulted in decrease of UDQS defects to great extent and was recognised by QUALITY HO
  • Inspection of warehouse & finished goods loading vehicles as per GDQS procedure to assure safe delivery of finished goods
  • SAP entry for packing material, raw material and finished goods
  • Provide training to workmen regarding personal hygiene, 5S and quality related parameters
  • Tracking customer complaints and raising CAPA and RCA.

Quality Executive-EXPORTS

KAYEMPEE FOODS PVT LTD
05.2018 - 07.2019
  • Online checking of products during export production, if found any deviations escalating to concerned people and reporting to HOD exports
  • Interacting with clients for quality related issues and updating ingredient list according to their country's regulations
  • Responsible for making Statutory text matters and nutritional facts according to country's regulations
  • Coordinating with design team for approval of laminate, label, dispenser and master carton
  • Sensory evaluation and also assisting HOD exports for R&D of new products
  • Developing dispensers, master cartons for new products
  • Preparing BOM for all packing materials
  • Preparing Certificate of analysis, Health certificate, certificate of free sales
  • Also responsible for legalization and apostle of South American documents
  • Preparing sanitary register documents for all products shipping to south america, also preparing series of post shipment documents
  • Preparing of Flowcharts for products
  • Maintaining product specifications for all export products, Handling SGS internal Audits and preparing documents
  • Implementation of GMP & HACCP
  • Checking of moisture & other parameters for finished goods
  • Understanding of client's demand and conveying the same to R & D as per client country's food regulations.

Quality Control officer

NRSF PVT LTD
04.2014 - 06.2015
  • Microbiological tests, ELISA tests for testing of antibiotics like chloramphenicol and nitrofuran presence, checking of chlorine level in water used for processing
  • Testing of water, chlorine level of water and ice in processing
  • Microbiological tests for the detection of E coli, Staphylococcus, Vibrio Chlorae, TPC, etc
  • Maintaining of CCPs in Shrimp Processing
  • Checking of packaging material for shrimp Packaging Checking of cold storage conditions
  • Checking of Export Vehicle temperature before shipment of consignment
  • Export Invoice, Purchase order, Health Certificate, CFE preparation at the time of consignment
  • Authorized Signatory during consignment dispatch
  • Maintaining of Export documents and safety auditing
  • Worked closely with Marine Products Exports Development Agency, MPEDA.

Education

B Tech - Food Technology

Techno India College

Skills

  • Strategic Manpower Planning
  • Warehouse KPIs & Metrics Tracking
  • Stakeholder & Vendor Management
  • Report Automation (Excel, Power BI, Google Sheets)
  • IPP Coordination with Central Teams
  • Live Dashboards & Real-time Reporting
  • Operational Risk Highlighting & Issue Escalation
  • Team Performance Management
  • Cost Optimization (Food, Transport, OT Hours)
  • SOP Adherence & SLA ManagementFocused Improvement
  • Manufacturing excellence
  • PDCA
  • DMAIC
  • Training coordination
  • Resource planning
  • Production planning
  • SAP
  • HACCP
  • QMS
  • Team building
  • Compliance to food safety
  • Compliance to GMP
  • Daily production execution
  • Process development
  • Project management

Certification

  • Technologist by EXPORT INSPECTION COUNCIL.
  • Completed certificate course in FOSTAC manufacturing Level 2, Food Safety supervisor by FSSAI.
  • Trained in Behavioural Based Safety.

Accomplishments

  • Have been awarded as BLUE SPIRITS(BEST DEBUTANTE) in NIVEA INDIA.
  • Lead production centre project globally in ENTREPRENEURIAL MINDSET PROGRAMME
  • Awarded MD Excellence award twice in a row for Diversity and Inclusion project on shopfloor in NIVEA INDIA.
  • AM champion
  • Completed FOCUSED IMPROVEMENT PROJECT OEE IMPROVEMENT FOR LINE 3 successfully with line OEE improvement from 82% to 86% and also delivered a savings of 3 lacs in a period 12 weeks.
  • Have been awarded the BEST DEBUT AWARD FOR F20 by Diageo, Hyderabad.
  • Successful in bringing down defect ppm level from 28k to 10K in LINE 10 FOCUSED IMPROVEMENT PROJECT.
  • Leading a blend wastage reduction project with a monthly savings of 12 lacs.

Timeline

DEPARTMENT MANAGER - PLANNING & CONTROL TOWER

Flipkart
11.2024 - Current

Operations Executive

NIVEA INDIA
07.2021 - 11.2024

Sr executive manufacturing

DIAGEO
07.2020 - 07.2021

Executive quality

DIAGEO
09.2019 - 07.2020

Quality Executive-EXPORTS

KAYEMPEE FOODS PVT LTD
05.2018 - 07.2019

Quality Control officer

NRSF PVT LTD
04.2014 - 06.2015

B Tech - Food Technology

Techno India College

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