NIKHIL SINGH
Highly skilled professional with over 19 years of experience specializing in data analytics, insights presentation, and digital lending process setup. Proven expertise in leveraging data-driven insights to inform strategic decisions and drive operational efficiency. Core competencies include the end-to-end setup, testing, and implementation of digital lending platforms, integrating advanced technology solutions to optimize business operations. Certified in Asset Liability Management (ALM) and Know Your Customer (KYC), with an MBA in Business Administration.
NOIDA
Summary
Accomplished Vice President with a proven track record at CSL Finance Ltd, specializing in FINTECH Operations & Automation and Cross-Functional Collaboration. Spearheaded the implementation of a digital lending platform, enhancing loan approval rates by 25%. Expert in leveraging data analytics for strategic decision-making, significantly improving operational efficiency and fostering sustainable growth.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Vice President - Business OPS & Data Analytics
CSL Finance Ltd
07.2021 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Led the design, testing, and implementation of a digital lending platform, significantly improving the loan approval process and increasing online loan applications by 25%.
- Developed and presented actionable data insights to senior management, enabling informed decision-making that enhanced both operational efficiency and business strategy.
- Spearheaded the implementation of real-time data dashboards, allowing for transparent tracking of key performance indicators (KPIs) and improving business performance by 20%.
- Utilized data analytics to monitor loan performance, identify trends, and optimize lending operations, resulting in more accurate forecasting and improved customer service delivery.
- Conducted extensive testing of digital tools to ensure seamless integration with existing processes and systems, reducing manual work by 30%.
- Collaborated with cross-functional teams to implement data-driven solutions that supported business goals, improving reporting accuracy and operational execution.
Vice President – OPS & Digital Lending Setup
SAVE Financial Services Pvt Ltd.
12.2018 - 05.2021
- Managed the setup and testing of Loan Origination Systems (LOS) and Loan Management Systems (LMS), ensuring seamless technology integration and regulatory compliance.
- Utilized data analytics to optimize loan workflows, reducing turnaround times and improving process accuracy.
- Collaborated with cross-functional teams to implement technology-driven solutions, leading to enhanced operational efficiency.
Operational Roles
Mutiple
12.2004 - 12.2018
- Implemented data-driven solutions to improve service delivery in retail asset loans, ensuring compliance with KYC and AML standards.
- Utilized data insights to streamline processes and enhance customer service, significantly improving operational outcomes.
Education
MBA - Operations Management
CCU
Noida 12.2013 - 06.2015
Certified in AML (Anti-Money Laundering) And KYC
IIBF
DELHISkills
Fintech Operations & Automation
Data Analytics & Insights Presentation
Digital Lending Process Setup & Technology Integration
Testing & Implementation of Digital Lending Platforms
Project & Risk Management
Technology Integration for Business Efficiency
Cross-Functional Collaboration
Compliance & Regulatory Adherence
Timeline
Vice President - Business OPS & Data Analytics
CSL Finance Ltd
07.2021 - Current
Vice President – OPS & Digital Lending Setup
SAVE Financial Services Pvt Ltd.
12.2018 - 05.2021
MBA - Operations Management
CCU
12.2013 - 06.2015
Operational Roles
Mutiple
12.2004 - 12.2018
Certified in AML (Anti-Money Laundering) And KYC
IIBF