DIVYA B

Experienced Client Engagement Leader, solution-focused professional with excellent interpersonal and rapport-building skills. Growing business across multiple disciplines & improving profitability, increased revenue by 290% over 24 months. Directing Strategic Accounts for global Engagements and delivery for MIG domain (Signify, Amadeus). Extensive experience managing financial services accounts (Wells Fargo, SCB, Fidelity Investments). Working on different accounts on business consulting, Engagement management and relationship management. Business Operations / Stake holder management/Vendor Management/People Management. Managing Strategic Partnership & Alliance. Strong skills in Talent Acquisition, handled for several direct clients, bring forth a unique set of knowledge and skills, which includes in-depth understanding Requirements, candidate control and superior Analysis Capability. Client partnership Management – key focus on headcount growth areas with strategic account planning. Build & expand relationship across mid-level to senior management teams. Customer – Regular connects with client leadership on effective communication. Relationship management – Client visits with account management team, Daily operations with support team. Strategically hire outstanding talent with pyramid optimization. Financial management -Budget planning, revenue forecasting, improvement in contribution margin. Independently handling/governing TnM, Managed capacity revenue by managing team of 100+ members consisting, Technical architects, business analysts, PM’s, Developers, Testers. Strong business role/strategy in understanding business/project requirements, timelines, planning, problem solving and smooth execution. Ensuring Account gross margin, revenue target by effective resource pyramid & cost optimization. Responsibility on building project teams, project monitoring, tracking & Reporting for smooth delivery to all stake holders and executive management on monthly basis. Proven ability to manage all stake holders with strong people management skills. Possessing unique blend of analytical and logical thinking capabilities with exemplary communication, presentation, interpersonal, negotiation and problem-solving skills. Hardworking Associate Director knowledgeable about business practices in the MIG industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.

ACE Women Leadership Program - SP Jain