Mohita Narang
Overview
4
4
years of professional experience
Work History
Senior Technical Writer
DigitalOcean Holdings Inc
11.2023 - 04.2024
- Plan, develop strategies and produced high-quality documentation/ Knowledge base article/technical blogs for developers/user manual/guide/ product documentation/configuration guides/API documentation that meets the applicable standard and is appropriate for its intended audience
- Created infographics also
- Can share user guide work sample
- Check published blogs here
- Used XML authoring tools like DITA XML, Madcap Flare
- Editing and proofreading content for grammar, facts, and style guide consistency
- Collaborated with an international team and clients in meetings across multiple time zones
- Managed and mentored the team of writers, reviewing editing and conducting training sessions with them
- Coding and Thought leadership
- Implemented latest AI projects in python and documented them
- Conduct research and stay updated on current industry trends and developments on the GPU side.
Technical Writer
InfoEdge (India) Ltd
01.2022 - 07.2023
- Authored and published 200+ blogs on Data Science, Machine Learning Deep Learning, DevOps, OpenCV, Generative AI
- Large Language Models, Operating Systems, Agile/Scrum, Cyber Security, Ethical Hacking, and Software Engineering (with coding and infographics)
- 100+ Google ranking blogs on Naukri.com and Shiksha.com resulted in 40 % increase in organic traffic and 20% increase in user engagement
- Can share work samples
- Used WordPress as content management system
- Planned and developed data-driven SEO initiatives, enhancing online visibility
- Collaborated with team, content manager and users for content improvement
- Managed and reviewed the work done by freelancers
- Actively participated in daily meetings to develop and implement the content improvement strategy.
Sr. Editor
Relevel by Unacademy
06.2021 - 01.2022
- Led a team of editors and writers, conducting regular training sessions and workshops to enhance their skills and efficiency
- Responsible for content quality assurance before publishing.
Technical Content Writer
Infinzi Pvt Ltd
01.2020 - 05.2021
- Wrote project documentation and other technical documents for international clients
- Collaborated with subject matter experts to create training material for international students/clients, simplifying complex technical concepts and enhancing learning experience.
Education
Ph.D - Data Science
Amity University
2024
M.Tech - Computer Science
Punjabi University
2013
B.Tech - Computer Science
Punjab Technical University
2011
Skills
- TECHNICAL SKILLS
- Languages:
- C, Python, SQL, HTML/CSS/ XML/JSON, JAVA
- Tools: Confluence, JIRA, Git/GitHub/Gitlab, Postman, Markdown, Snagit, DITA XML, Snagit, MS Visio, Adobe RoboHelp, Adobe
- FrameMaker, Madcap Flare, Oxygen XML, WordPress, Canva
- Skills: API documentation, REST APs, FAQs, editing and proofreading, collaborative skills, software development life cycle (SDLC)
- Installation guides, training material, online help, DevOps, quick learner, technical documentation Tutorials, content strategy, project
- Documentation, user guide, user manual, video editing, Agile product lifecycle
Accomplishments
- Certified technical writer having a rich experience in writing technical blogs, articles, release notes, project documentation, usermanuals/guides, installation guides, API documentation, online help, installation and deployment guides
- Total 9 years ofexperience (Teaching experience not included in resume)
- With a knack for creating appealing infographics, my work consistentlyattracted significant organic traffic from users
- Worked for B2B SaaS companies and published content on their website
- Duringteaching experience in University and engineering colleges, published many research papers in international and SCOPUS indexedjournals
- Wrote a paper which ranked among the top 10 list of 4 Elsevier journals
- 415+ citations by different researchers worldwide
- One paper published in SPRINGER book series
- Pursuing Ph.D
- (Data Science)
- CAN JOIN IMMEDIATELY
- Paperspace Documentation
- Developed comprehensive documentation covering all key features of Paperspace Gradient software, including virtualmachines, deployments, workflows, notebook, and storage options by having hands-on experience on Paperspace Gradienttool
- Created API documentation, step-by-step guides for setup, configuration, and usage, enhanced with screenshots and codesnippets
- Authored troubleshooting guides and FAQs to assist users in resolving common issues quickly
- Collaborated with developers and product managers to ensure accuracy and clarity of technical content
- Regularly updated documentation to reflect new features and user feedback, maintaining relevance and usefulness
- Incredibuild Software User Guide
- Understand and document the core features and functionalities of Incredibuild
- Write clear instructions for software installation, Information Architecture, configuration, retrieving metadata using Antmigration tool
- Include visual aids like screenshots and diagrams
- Draft a troubleshooting section and provide solutions for common issues
- Stripe API Documentation
- Gather information on Stripe API endpoints, parameters, and responses
- Write clear, comprehensive documentation for developers
- Include code samples and usage examples, authentication process, error codes
- Salesforce Ant Migration Tool Setup and Deployment Guide
- Research and gather detailed information on the Ant Migration Tool
- Write detailed installation instructions, including system requirements, prerequisites, and configurations
- Develop step-by-step deployment procedures with screenshots and code snippets
- Include troubleshooting tips and FAQs
- Book Chapter on ‘Future of Cybersecurity in India’
- Conduct thorough research on cybersecurity trends, challenges, and innovations in India
- Write an informative and engaging chapter with a clear structure
- Include case studies, statistics, and expert opinions
- Ensure the chapter aligns with the overall theme of the book
- Edit and proofread for clarity, coherence, and academic rigor
- VWO SmartCode knowledge base article
- Gather information on VWO SmartCode features by having hands on experience on tool
- Write detailed instructions for embedding the SmartCode on websites
- Include examples of different implementations and use cases
- Tutorials on Magento and Adobe Commerce software
- Authored in-depth blogs on Magento POS Addons, e-commerce technologies, and software integration, ensuring clarity andtechnical accuracy
- ACHIEVEMENTS
- Research/Review Paper Published in SCOPUS Indexed and SPRINGER book series: Paper is ranking at 1st and 2nd positionin four Elsevier journals (Proof available) and 415+ citations, 130 downloads
- Check here
- Another paper related to Machine
- Learning is published in SPRINGER book Series
- Check here
- Articles published: Total 230+ blogs/articles written so far and 100+ Google ranking blogs on Naukri.com and Shiksha.comresult in 40 % increase in organic traffic and 20% increase in user engagement.
Timeline
Senior Technical Writer
DigitalOcean Holdings Inc
11.2023 - 04.2024
Technical Writer
InfoEdge (India) Ltd
01.2022 - 07.2023
Sr. Editor
Relevel by Unacademy
06.2021 - 01.2022
Technical Content Writer
Infinzi Pvt Ltd
01.2020 - 05.2021
Ph.D - Data Science
Amity University
M.Tech - Computer Science
Punjabi University
B.Tech - Computer Science
Punjab Technical University
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