Vijaya Raghava Sharma G
Bangalore
Summary
Transformational AI & Data Science Leader with 14+ years of experience building enterprisegrade AI platforms, moderation systems, and trust-enhancing technology. Adept at scaling AI/ML solutions for safety, security, fraud detection, and compliance in high-risk industries. Proven success in leading global teams, shaping AI strategy, and delivering intelligent platforms that enable human decision-making, reduce risk, and elevate user trust.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Vice President, Front Line Risk, Financial Crime & Employee Surveillance
Wells Fargo
04.2021 - Current
- Lead the Consumer Lending Financial Crime & Employee Surveillance AI team with 16 ML engineers across India and the Philippines.
- Drive end-to-end development of AI and data-driven risk mitigation strategies in Consumer Lending, focusing on fraud detection, transaction monitoring, and operational risk.
- Oversee email and call surveillance initiatives to assess customer service quality, identify misinformation in communications, and detect profanity or agent misconduct using Generative AI & LLMs.
- Spearhead the transformation to agentic AI solutions leveraging LLMs and GitHub Copilot, evolving from earlier NLP models, including BERT.
- Lead strategy development across multiple risk domains, including home lending rate negotiations, auto loan repossessions, transaction fraud, and call quality monitoring.
- Architected distributed moderation workflows with human-in-the-loop intelligence to support scalable risk assessments and flag escalation systems.
- Deployed a Generative AI-based alert disposition system integrating LLMs and Copilot, reducing false positives by 30% while accelerating risk adjudication and decision-making.
- Led a Branch surveillance project to identify process lapses using a CNN-based model to analyze CCTV camera footage, and contributed heavily to ideation.
- Collaborated with engineering, product, and risk stakeholders to align AI initiatives with business objectives and trust goals.
- Spearhead an AI ML Training program for the Risk Operations team.
- Awards: Team Spotlight Award (2024), Manager Spotlight Award (2023)
Assistant Vice President & Lead Manager, Operations Risk, Trade Surveillance & Financial Crime Analytics
HSBC EDPI
06.2017 - 04.2021
- Designed a conduct risk mitigation system to identify investment sales misaligned with customer risk appetite, highlighting risky product exposure among vulnerable customer segments.
- Partnered with credit risk model development to recalibrate PD/LGD and loss forecasting models for vulnerable customer groups, facilitating win-win repayment strategies during COVID-19.
- Built an anomaly detection engine for trade surveillance, detecting spoofing patterns using autoencoders and self-organizing maps.
- Designed a false positive transaction filter for SWIFT-based financial crime operations, reducing manual review workload by 60%.
- Developed a social network graph model and applied Named Entity Recognition (NER) to flag AML risks in Global Trade Finance where importers/exporters were related parties.
- Successfully presented models to MRM forums, supporting deployment in production.
- Applied BERT-based transformer models to auto-classify RCSA risks (High/Medium/Low), improving risk control quality.
- Led a floor surveillance initiative to detect insider trading, analyzing access card movement data and overlaying results on Tableau dashboards for London and Hong Kong offices.
- Award: Stellar Performer Award (2020)
Senior Manager
Standard Chartered
06.2014 - 06.2017
- Led analytics initiatives for employee banking, including segmentation, dashboard design, and cross-sell/propensity modeling to deepen relationships and drive acquisition.
- Developed predictive models and insights for Priority, Private, and Personal Banking customers, leveraging AUM trends and behavioral patterns.
- Served as engagement manager for transitioning and operationalizing sales performance tracking dashboards, enabling performance-linked incentive management.
- Spearheaded the revenue reconciliation project across all banking products, ensuring alignment with revenue sources from PERL data and enhancing financial integrity.
- Designed and implemented a Master Data Management (MDM) architecture covering 18 geographies, standardizing key data elements for improved reporting and modeling.
- Supported credit risk stress testing for UAE under the IFRS9 framework, developing PD/LGD models using logistic regression and defending them in MRM forums.
Assistant Manager
Citigroup Global Decision Management
07.2010 - 06.2014
- Led strategic analytics initiatives to extrapolate U.S. household spending from Citi credit card transactions using scaling algorithms.
- Recognized as a credit card transaction data SME, supporting fraud analytics and spend behavior modeling initiatives.
- Built a 360-degree customer view platform to enable data-driven relationship strategies and campaign targeting.
- Served as engagement manager in Hong Kong, leading the delivery of sales performance dashboards to monitor KPIs and optimize frontline productivity.
- Promoted data governance best practices across regions to ensure consistent, compliant insights generation.
Education
M.Tech - Industrial & Management Engineering
IIT Kanpur
01.2010
B.Tech - Mechanical Engineering
SVU College of Engineering
01.2008
Skills
- Generative AI
- LLMs
- RAG
- Trustworthy AI
- Moderation Systems
- NLP
- Anomaly Detection
- Graph-based Models
- Human-in-the-loop AI
- Python
- SQL
- SAS
- MLOps
- Distributed Systems
- Model Ops
- Content Moderation
- Access Governance
- Threat Mitigation
- Trust Tools
- People Management
- Vendor Oversight
- Agile/Hybrid Delivery
- DEI
- Mentorship
- Product Strategy
- Design Alignment
- Compliance
- Stakeholder Management
Certification
- Deep Learning Specialization, Coursera
- Machine Learning, Stanford / Coursera
Awards
- Team Spotlight Award, Wells Fargo, 2024
- Manager Spotlight Award, Wells Fargo, 2023
- Stellar Performer Award, HSBC, 2020
- Emerging Business Leader, HSBC, 2019
- Star of the Month, Citigroup, 2014
Timeline
Vice President, Front Line Risk, Financial Crime & Employee Surveillance
Wells Fargo
04.2021 - Current
Assistant Vice President & Lead Manager, Operations Risk, Trade Surveillance & Financial Crime Analytics
HSBC EDPI
06.2017 - 04.2021
Senior Manager
Standard Chartered
06.2014 - 06.2017
Assistant Manager
Citigroup Global Decision Management
07.2010 - 06.2014
B.Tech - Mechanical Engineering
SVU College of Engineering
M.Tech - Industrial & Management Engineering
IIT Kanpur
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