Archit Gupta
Marsfield
Summary
Enthusiastic and reliable Master of Management student with diverse experience in customer service, hospitality, and sales. Proven ability to thrive in fast-paced environments, communicate effectively with diverse clientele, and deliver positive customer experiences. Strong background in teamwork, problem-solving, and task prioritisation. Currently seeking part-time or casual roles.
Overview
6
6
years of professional experience
Work History
Waiter
Seven Spices
06.2024 - 02.2025
- Greeted and seated guests, introduced menu items, and provided food recommendations
- Used POS systems to take orders and process payments accurately
- Maintained high standards of cleanliness and customer service
- Managed table turnover and collaborated with kitchen staff to ensure timely service
Educator
Camp Australia
08.2023 - 05.2024
- Supervised children in play and learning activities while ensuring safety
- Maintained positive relationships with parents and team members
- Assisted with daily activity setup and clean-up, developing time management and multitasking skills
Sales Representative
Trident Group
11.2022 - 06.2023
- Promoted and sold textile products while maintaining a strong customer service focus
- Handled client inquiries via phone and email, resolved issues professionally
- Maintained and organized sales data and customer profiles for follow-ups
- Contributed to team sales strategies and target achievements
Managing Director
Sheela Stays Pvt. Ltd.
01.2019 - 06.2023
- Oversaw hospitality operations including bookings, vendor coordination, and staff supervision
- Handled guest relations, problem-solving, and daily business management
- Developed core leadership and customer service skills
Education
Master of Management -
Macquarie University
07-2025
Bachelor of Business Administration -
Macquarie University
09.2022
Skills
- Customer Service
- Communication
- POS System
- Payment Handling
- Time Management
- Reliability
- Teamwork
- Task Coordination
- Basic Data Entry
- Record Management
Timeline
Waiter
Seven Spices
06.2024 - 02.2025
Educator
Camp Australia
08.2023 - 05.2024
Sales Representative
Trident Group
11.2022 - 06.2023
Managing Director
Sheela Stays Pvt. Ltd.
01.2019 - 06.2023
Master of Management -
Macquarie University
Bachelor of Business Administration -
Macquarie University
Certifications And Work Rights
- Working Rights (Student Visa 500)
- Available for Part-time / Casual Employment
- Working With Children Check
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