N. KRISHNAMOORTHY
Nungambakkam
Summary
Results-driven Back Office Executive at M/s. MRL POSNET PVT LTD, adept at enhancing customer satisfaction and resolving complex hardware issues. Demonstrated strong leadership and adaptability while managing warehouse operations and optimizing device recovery processes, contributing to operational efficiency and quality assurance.
Overview
7
7
years of professional experience
Work History
Back office Executive
M/s. MRL POSNET PVT LTD
09.2018 - Current
- Company Overview: A Worldline Company
- Achieving high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods.
- Follow-up with service providers for resolving queries/complaints.
- Identified and resolved various types of issues in POS terminals such as Investigated hardware product issues involving materials.
- Identify faulty devices, send the same to get it repaired and reuse the devices.
- Managing customer’s termination and device recoveries.
- Managing warehouse operation expenses such as couriers, Paper rolls, Chargers and cables, Etc.
- Co-ordinating with HD team and DTDC courier...
- A Worldline Company
Education
B.com - bank managament
Pachaiyappa's Collage mens
01.2018
Higher Secondary -
Karnataka sanghaHigher Secondary School
Chennai01.2014
SSLC -
St joseph high School
Chennai01.2012
Skills
- Adaptability and learning
- Team leadership
- Strong work ethic
Languages
- Tamil
- English
Disclaimer
I do hereby declare that all the above said information is true to the best of my knowledge.
It Forte
Windows '98, 2000, XP, 7, MS Office, MS Excel
Personal Information
- Age: 25
- Father's Name: Nagarajan S
- Date of Birth: 10/21/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Back office Executive
M/s. MRL POSNET PVT LTD
09.2018 - Current
B.com - bank managament
Pachaiyappa's Collage mens
Higher Secondary -
Karnataka sanghaHigher Secondary School
SSLC -
St joseph high School
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