Summary
Overview
Work History
Education
Skills
Timeline
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Gunjan Prehar

Gunjan Prehar

Cabin Crew
Gurugram,Haryana

Summary

Cabin Crew with 7 + years of experience in in-flight operations and procedures while providing excellent customer service to passengers. Equipped with first-aid and medical emergency skills to respond to inflight emergencies and security concerns


Following are the transferable skills, which may apply:

  • Adept at delivering premium customer service, maintaining an accurate service schedule on all flights, and maintaining order during the course of a long flight.
  • Ability to adapt to different team dynamics while working with individuals from varied cultures and nationalities. Learnt to communicate in a way that’s polite, welcoming and personable; whilst being clear, diplomatic, tactful and ultimately assertive at the same time.
  • Effective communicator while adding customer service and conflict resolution experience.
  • Ability to work in pressurized work environment which is a combination of long hours, an irregular schedule, and demanding passengers.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Business Class Cabin Crew

Etihad Airways
Abu Dhabi, U.A.E
06.2015 - 07.2019


  • Strive to ensure that every touch-point of passenger's on-board experience lived up to the high standard of service experience and quality.
  • Practice active listening and positive problem solving while working with the team comprising of diverse backgrounds and nationalities to achieve positive work environment.
  • Respond during emergency by effectively implementing instructions from the flight deck and following required safety and emergency procedures.

Senior Cabin Crew

China Airlines
Taipie, Taiwan
09.2013 - 05.2015
  • Regional expert for Indian Subcontinental flights.
  • In addition to my previous role, I was operating long haul flights with 16 hours + flight time, cross several time zone in one shift.

Cabin Crew

Indigo Airlines
Delhi, India
06.2012 - 08.2013


  • Producing written flight reports and accounting for sale of goods after completing each sector flight.
  • Preserved passenger dignity and minimized discomfort in aiding passengers with issues such as airsickness, fear of flying, spills and other scenarios.
  • Perform all work duties in an aircraft environment in accordance with established standards, policies, and regulations, including DGCA regulations
  • Attending to individuals needing special assistance (such as unaccompanied minor, individuals with a disability and the elderly) throughout the aircraft operations.

Education

BBA - Bachelor of Business Administration

Gurugovind Singh IP University
Delhi
06.2009 - 06.2012

Skills

    English

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Timeline

Business Class Cabin Crew

Etihad Airways
06.2015 - 07.2019

Senior Cabin Crew

China Airlines
09.2013 - 05.2015

Cabin Crew

Indigo Airlines
06.2012 - 08.2013

BBA - Bachelor of Business Administration

Gurugovind Singh IP University
06.2009 - 06.2012
Gunjan PreharCabin Crew