Vikrant Verma
IT Manager
Gurugram
Summary
- I have over 4 years of experience working in Customer Relationship and IT Manager. I was IT Manager at Spherion Solutions Pvt Ltd, where I was handling IT management Competencies: customer relationship management, lead generation and team handling.
- Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
- Hardworking and passionate job seeker with strong organizational skills Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Computer & IT Manager
Spherion Solution Pvt. ltd.
Gurgaon
08.2018 - Current
- Issuing of laptop and desktop to new Joined Employees.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
- Assisted computer users with technical issues remotely and at workstations.
- Generated reports covering details about data, system operation and error monitoring.
- Maintained spreadsheets of data across multiple systems.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Coordinated with IT teams to resolve advanced computer software and hardware problems.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Supported time-sensitive project input milestones by keeping team on-task.
- Collaborated with vendors and contracted companies to create interfaces between internal systems and third-party assets.
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
- Recommended system improvements, accounting for budgetary concerns and performance requirements.
- Applied data privacy and processing regulations to storage tasks.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Trained and supported end-users with software, hardware and network standards and use processes.
Education
High School Diploma -
National Institute of Open Schooling
Delhi 04.2012 - 06.2013
High School Diploma -
National Institute of Open Schooling
New Delhi 10.2014 - 10.2013
Bachelor Computer Application - Computer Engineering
Manav Bharti University
Solan, Himachal Pradesh 05.2014 - 05.2017
Skills
Troubleshooting of hardware & networking, softwareInstalling Windows, Linux & SoftwareBasic backtrack / Kali LinuxRemote connection troubleshootingFast learner
Email Marketing
Communication
Patience
Attention to detail
Documentation and reporting
Decision Making
MS Office
Active Listening
Windows 10
IT support
Computer literacy
Computer networks
Computer savvy
Computer knowledge
Computer assistance
Certification
Certified Information Security consultant
Timeline
Computer & IT Manager
Spherion Solution Pvt. ltd.
08.2018 - Current
High School Diploma -
National Institute of Open Schooling
10.2014 - 10.2013
Bachelor Computer Application - Computer Engineering
Manav Bharti University
05.2014 - 05.2017
Certified Information Security consultant
03-2013
High School Diploma -
National Institute of Open Schooling
04.2012 - 06.2013