9+years of experience as a Functional Consultant, Quality Analyst and Service Assurance Engineer in Oracle Cloud Expenses ( Conversational Chat bots and Intelligent Document Reader) and R12 ( Order Management ) applications. My passion is to work at the intersection of Technology and business in building and delivering Innovative products.
I.Collaborated with PM and delivered 20+ Features.Some of the features include
II.Analyzed over 300 customer bugs and worked with Automation team to develop scripts for code-related issues.
III.Improved the Quality of products delivered to the customer by raising 200 bugs with close to 50% bugs being code related issues.
IV.Identified 8 Enhancement Requests and coordinated with PM to include them.
V. Developed Python scripts to automate the comparison of Internal Automation click coverage with the top 500 customer clicks, saving 15+ hours of manual work.
I.Lead an Oracle Apps Order Management Module team of eight members for six new business unit implementations in Oracle ERP Release 12.
II.For the features dealt, there were no P1 or P2 post-production bugs.
III.Represented Order Management team at client location for multiple critical releases and ensured that there are no blockers by working with 10 other teams.
IV.Machine Learning Algorithms were developed in Python to predict customer escalated bugs with an MAPE of 20%
V.Worked with ITA, Business Analysts and Development teams for delivering 60+ features and raised 300+ bugs.
Product Management
undefinedOracle Certified R12.1 Order Management Implementation Specialist