Hi, I’m
Syed Abdul Hamid
Software Development Manager
Bangalore
Summary
Accomplished Development Manager with18 years of industry experience encompassing a wide range of skills, roles, and domain knowledge to design, build, deliver high quality solutions.
Innovative and inclusive leadership style and research-oriented mindset with expertise in transforming vision, realizing strategies into software roadmap and products.
Specialization in Travel domain with more than 15 years' experience in product development and building, mentoring, leading & managing cross-functional diverse teams (PM, PO, Dev, QA)
Pro-active approach towards problems solving with strong analytical and problem-solving skills delivering high quality products.
Other key skills include budget management, project management skills, people management skills, building and managing client relationships.
Overview
19
years of professional experience
7
years of post-secondary education
Work History
AmadeusBangalore
Development Manager
07.2013 - Current
Job overview
- As part of Customer Experience department, set up Product Expert Group (team of SMEs on Amadeus Altea products), Digital Transformation Group teams and Altea product support teams
- As part of Altea eCommerce products, set up Development teams and building competencies for functional domain and technical skills on Amadeus corporate travel and leisure travel platforms.
- Provide professional services through SME support on issues faced by airlines in Altea products
- Translate vision into strategy and pioneer digital transformation for customer experience and support through introduction of pre-active, re-active and retro-active support platforms – chatbot, Automated Case Management and analytics
- Mange scope, roadmap, budget, reduce operations cost & stakeholder management
• Requirements review with stakeholders
• Design and solution review with team and managing software Delivery
• Project Management & People Responsibility
• Led cross-functional teams of engineers (PM, PO, Dev, QA)
• Mentor junior engineers through onboarding process & long-term career development
Sabre Travel TechnologiesBangalore
Lead Engineer
12.2009 - 07.2013
Job overview
- Worked as a Team Leader on Holiday Autos, LMN Distribution, Travelocity & Lastminute products at Sabre Holdings, developing high quality Travel Solutions to distribute content to partners and affiliates.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Introduced agile methodologies and development best practices to division to enhance product development.
IBM India LimitedPune
Senior Software Engineer
01.2005 - 12.2009
Job overview
- Worked as Technical Lead for AMEX Corporate Travel group, PNC treasury management and CITI Bank accounts
- Involved in requirements review, design and development, testing and support phases of SDLC for back-office systems and SOA / web services applications.
- Involved in automation of HR recruitment process requirements review, design and development, testing and support phases of SDLC.
- Supervised team of developers and business analysts, trained and managed team of developers
Infonox SoftwarePune
Software Engineer
05.2003 - 01.2005
Job overview
- Worked as developer for Merchant Acquiring and underwriting applications to facilitate transactions for card and online payments systems
- Gathered and defined customer requirements to develop clear specifications for project plans
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements
Education
IIIT-BBangalore, Karnataka, India
Diploma from Artificial Intelligence And Machine Learning
03.2018 - 04.2019
BITS PilaniBangalore, Karnataka, India
Master of Science from Software Engineering
01.2011 - 12.2012
Vijaynagar Engg CollegeBellary, Karnataka, India
B.E from Computer Science
08.1998 - 08.2002
Skills
Enterprise Application Design and Development
Timeline
IIIT-B
Diploma from Artificial Intelligence And Machine Learning
03.2018 - 04.2019
Development Manager
Amadeus
07.2013 - Current
BITS Pilani
Master of Science from Software Engineering
01.2011 - 12.2012
Lead Engineer
Sabre Travel Technologies
12.2009 - 07.2013
Senior Software Engineer
IBM India Limited
01.2005 - 12.2009
Software Engineer
Infonox Software
05.2003 - 01.2005
Vijaynagar Engg College
B.E from Computer Science
08.1998 - 08.2002
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