Meghana Mahalingam

Technical Skills - Aura/LWC, Apex, Triggers, REST API's, Flows, Service cloud voice with Amazon connect and configurations.

IA SPS Realignment – Current Project (Role – SFDC Lead Developer), Client – Honeywell

Safety and Productivity Solutions business group in Honeywell is rebranded as Industrial Automation. Which involves change in Business group, Business unit, and line of business. As part of this, major technical changes are made.

• Responsibilities include participating in grooming calls, conducting technical analysis, designing technical approaches, estimating tasks, ensuring on-time delivery from all team members, and presenting sprint demos to product owner.

Salesforce Voice with Amazon Connect, Client – Central Square Technologies (Honeywell Sub vertical)

Transforming their existing telephony feature to Service cloud voice with Amazon connect which included Lambda functions, Lex bots, omni channel flows, SFDC configurations and complex amazon connect flows.

• As senior developer, I excel in understanding end-to-end requirements, analyzing user stories, ensuring high-quality deliverables within deadlines, and rapidly mastering Amazon Connect.

SPS GDM PSS Convergence Project, Client – Honeywell (NTT Data)

Convergence of PSS business functionalities with GDM business , with new enhancements, which included various configuration and customization changes along with multiple integrations.

• As senior developer, I proactively addressed pending items during critical project phase. I successfully tackled challenges related to Salesforce limits, incorporated new enhancements, and swiftly refactored code and flows to resolve apex CPU and SOQL 101 issues without impacting existing GDM functionalities.

Quote Automation - Configure to Order, Client – Honeywell (NTT Data)

Request for Quote feature which involves multiple systems such as Hybris ,SFDC ,Apigee, SAP integrations which includes multiple API callouts in the end to end flow has been automated.

• As sole contributor, automated feature that involved queueable apex, future methods, REST API's, triggers, Aura components and configurations.

HBT Ecommerce Client – Honeywell (NTT Data)

Hybris as a front end is an ecommerce platform for Honeywell hardware and software products. When customers select the products and request for the quote is sent to salesforce.

• As senior developer, implemented feature that processes quotes upon request from Hybris. This involved seamless REST API integration with Hybris and SAP, multiple callouts, Salesforce field updates, trigger logics, flows and email triggers.

Intelligent Case Management Client – Honeywell (NTT Data)

Cases created through Email to Case where will go through Azure model for the classification and the classified cases are sent back to SFDC where SFDC performs various logics as per the requirement.

• As senior developer, played pivotal role in understanding end-to-end requirements, collaborating with third-party systems, designing integrations. This encompassed working across five different orgs, each serving distinct Honeywell business unit.

Opportunity Management: Client – Cisco (Accenture)

Opportunity simplification, customers can perform various things on opportunity in simplified way. Includes various custom features in opportunities, quotes, products and all related objects.

• Transitioned from quality analyst role to salesforce developer, successfully delivering first development project with high quality and client appreciation. Proficiently handled complex development tasks while maintaining focus on timely delivery.

Unified Calendar and Scheduling: Client – Cisco (Accenture)

A custom calendar with all the events and other details about cisco.

• Progressed from junior QA role to pivotal team member, ensuring flawless production deployments with zero defects.