Mayur Sarang
Vasco Da Gama
Summary
Results-driven Operations and Sales Leader with 16+ years of experience across Retail, Consumer Electronics, Telecom, and Logistics industries. Proven track record in driving revenue growth, retail operations management, distributor management, and large-scale team leadership. Experienced in managing multi-store retail operations, leading teams of 70+ sales professionals, and delivering training programs for over 1600 employees. Recognized for operational excellence, sales performance, and successful product launches for global brands including OPPO and Apple.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Operations / Logistics Manager
Dhiira Business Solutions
11.2022 - 01.2026
- Added 12 new clients in one year generating average revenue of $84,000
- Ranked among Top 3 performers in monthly sales consistently
- Managed logistics operations including shipment coordination and delivery tracking
- Collaborated with sales, finance, and compliance teams to improve operational performance
Operations Manager
Enigmasoft Technologies Pvt Ltd
03.2022 - 11.2022
- Worked in a matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
- Reviewed operations reports to understand numbers and trends.
- Worked on ISO 9001 and 27001 certifications.
Operations Manager
Inlead Electronics Pvt Ltd (Formerly OPPO Mobiles)
10.2017 - 09.2022
- Managed operations for 9 OPPO exclusive retail stores ensuring achievement of revenue and operational KPIs
- Led a 73-member sales team including managers, team leaders, and sales executives
- Managed 16 key distributors and regional partners driving channel growth and territory expansion
- Identified new retail opportunities leading to 30% store expansion
- Delivered product training and sales capability programs for 73 sales professionals and 26 trainers
- Conducted training sessions for over 1600 employees across regions
- Hosted two large-scale product launch events to strengthen brand presence and market engagement
- Recognized as Best Trainer twice and Employee of the Month three times
Retail Operations / Sales Manager
Apple India (Channel Operations)
- Managed Apple retail store setup including fixtures, merchandising, and customer experience standards
- Delivered 23% year-on-year sales growth through improved sales strategies and customer engagement
- Achieved highest sales performance across three consecutive quarters
- Trained retail sales teams on Apple product portfolio and premium customer experience
- Monitored sales performance using KPI tracking, sales reporting, and market analysis
Solutions Consultant
V5 Global Services Private
08.2008 - 09.2009
- Managing and monitoring the inventory level of the store, and sending a weekly indent for stock requirements.
- Deliver optimal customer service through professionalism and product knowledge.
- Manage sales of HCL and Toshiba laptops.
- Ranked as the top salesperson for three quarters.
Education
MBA - Sales & Marketing
Indian School of Management and Studies
Skills
MS Excel
MS PowerPoint
Business Reporting
Sales Analytics
Retail Operations Systems
Timeline
Operations / Logistics Manager
Dhiira Business Solutions
11.2022 - 01.2026
Operations Manager
Enigmasoft Technologies Pvt Ltd
03.2022 - 11.2022
Operations Manager
Inlead Electronics Pvt Ltd (Formerly OPPO Mobiles)
10.2017 - 09.2022
Solutions Consultant
V5 Global Services Private
08.2008 - 09.2009
Retail Operations / Sales Manager
Apple India (Channel Operations)
MBA - Sales & Marketing
Indian School of Management and Studies
Core Competencies
- Retail Operations Management
- Business Operations
- Channel Sales & Distribution
- Distributor & Partner Management
- Store Expansion Strategy
- Sales Performance Management
- Training & Development Programs
- Team Leadership & Development
- KPI Monitoring & Business Reporting
- Sales Forecasting
- Logistics & Supply Chain Coordination
- Customer Experience Optimization
Key Achievements
- Ranked Top 3 Performer in OPPO India during tenure
- Awarded Employee of the Month three times at OPPO
- Recognized as Best Trainer twice at OPPO
- Led 30% retail store expansion for OPPO
- Hosted and managed two major product launch events for OPPO
- Delivered 23% year-on-year sales growth while working with Apple India
- Achieved highest sales performance across three quarters at Apple India
- Delivered training programs for 1600+ employees across regions
- Added 12 new clients within one year at Dhiira Business Solutions generating average annual revenue of $84,000
- Ranked in Top 3 in monthly sales performance consistently
Leadership & Training Impact
- Managed and mentored 73 sales professionals
- Developed 26 regional trainers
- Delivered structured training programs for 1600+ employees
- Managed 16 distributors and channel partners
- Led multi-store retail operations across multiple territories