Arunkumar M
Hotel Management
Katpadi
Summary
Customer-oriented proficient in hotel management PMS and CRM systems. Reliable individual with excellent leadership skills and great attention to detail. Collects payments and maintains records of expenses, resolves issues regarding hotel services and welcomes and registers guests daily. Committed to assessing guest needs and maintaining optimal guest service levels.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Hotel Management
Own Business
06.2018 - Current
- Updated hotel management on noteworthy incidents that occurred overnight through comprehensive reports detailing actions taken to address them effectively.
- Collaborated with hotel management to develop strategies that improved guest experiences while maintaining operational excellence.
- Offered information on menu items, garnishes and preparation methods to choosy guests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Intern
Airtel
01.2021 - 03.2021
- Company Overview: Consumer Buying Behavior with a focus on Perception towards data card
- Market analysis and research, Interaction with Customers, Reporting & Presentation
- Reached the target in a short span of time and maximized sales growth and achieved the special incentive during the internship at Airtel
- Consumer Buying Behavior with a focus on Perception towards data card
- Market analysis and research, Interaction with Customers, Reporting & Presentation
Intern
Railway
01.2021 - 03.2021
- Company Overview: Railway controlled application ZIGBEE using wireless embedded technology
- Implementation, Testing, Deployment, Documentation
- Railway controlled application ZIGBEE using wireless embedded technology
- Implementation, Testing, Deployment, Documentation
Education
Master of Business Administration - PGDM
SRM University
B.E. - ECE
Jayam College of Engineering
Higher Secondary - undefined
St.Marks Matriculation HR. Sec. School
Secondary - undefined
Government Hr.Sec.School Katpadi
Skills
Customer Analysis
Competitor Analysis
Sales Growth Mapping
Hotel management
Errands management
Dining facility management
Areas Of Interest
- Marketing & branding
- Sales Strategies
- Advertisement Planning
- Campaign Handling
- Reporting & Corporate Sales
Educationprofile
- Master of Business Administration [PGDM], SRM University, 5.5
- B.E. [ECE], Jayam College of Engineering, 64%
- Higher Secondary, St.Marks Matriculation HR. Sec. School, 52%
- Secondary, Government Hr.Sec.School Katpadi, 50%
Trainingsundergone
- PG (Airtel), 2 Months, Consumer Buying Behavior with a focus on Perception towards data card, Market analysis and research, Interaction with Customers, Reporting & Presentation
- UG, 2 Months, Railway controlled application ZIGBEE using wireless embedded technology, Implementation, Testing, Deployment, Documentation
Professionalachievement
Reached the target in a short span of time and maximized sales growth and achieved the special incentive during the internship at Airtel.
Otherqualifications
- Active NSS member in College
- Played and bagged various prizes in Chess competition at school level
- Program organizer and Event Manager for various innovative College functions.
- Skilled Team player to organize and conduct symposiums.
Personal Information
- Father's Name: K.Manoharan
- Date of Birth: 07/27/89
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that all the above information is true and correct to best of my knowledge.
Timeline
Intern
Airtel
01.2021 - 03.2021
Intern
Railway
01.2021 - 03.2021
Hotel Management
Own Business
06.2018 - Current
B.E. - ECE
Jayam College of Engineering
Higher Secondary - undefined
St.Marks Matriculation HR. Sec. School
Secondary - undefined
Government Hr.Sec.School Katpadi
Master of Business Administration - PGDM
SRM University
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