Soniya Rakesh Tiwari
Marketing Executive
Palghar,MH
Summary
Dynamic Business Development Manager with a proven track record at EXIDE Life Insurance Company Limited, excelling in client relationship building and strategic planning. Leveraged team leadership and business development skills to significantly expand the client base through innovative solutions and effective negotiations, ensuring high levels of customer satisfaction and repeat business.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
Work History
Business Development Manager
Exide Life Insurance Company
Palghar , Maharashtra
2018.04 - 2020.03
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Generated new business with marketing initiatives and strategic plans.
Business Development Manager
Bajaj Allianz Life Insurance Co
Palghar , Maharashtra
04.2017 - 03.2018
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Relationship Officer
Axis Bank
Palghar , Maharashtra
2021.04 - 2022.07
- Collaborated with team members to develop innovative marketing strategies for promoting credit card products and services.
- Enhanced sales performance by conducting thorough market research to identify potential clients and target audiences.
- Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
- Utilized advanced CRM software tools for efficient lead tracking, follow-ups, reporting, and overall pipeline management activities.
- Negotiated favorable terms with clients by showcasing the value of diverse credit card options available based on their unique financial needs.
- Increased revenue through cross-selling additional financial products such as loans, insurance policies, and investment opportunities to existing customers.
Education
Licentiate - Insurance
Insurance Institute of India
Mumbai 2017.01 - 2017.02
HSC (10+2) Grade - Commerce
Sonopant Dandekar Sikshan Mandali
Palghar 2011.07 - 2013.05
SSC - Academic
Holy Spirit High School
Palghar 2003.06 - 2013.05
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Decision-Making
- Business Development
- Relationship building and management
- Client Relationship Building
- New Business Development
- Team Collaboration
- Relationship Development
- Strategic Planning
Travelling
Palghar, Mumbai, Thane, Gujrat , Bihar UP
Languages
Marathi
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Punjabi
Bilingual or Proficient (C2)
Timeline
Relationship Officer
Axis Bank
2021.04 - 2022.07
Business Development Manager
Exide Life Insurance Company
2018.04 - 2020.03
Business Development Manager
Bajaj Allianz Life Insurance Co
04.2017 - 03.2018
Licentiate - Insurance
Insurance Institute of India
2017.01 - 2017.02
HSC (10+2) Grade - Commerce
Sonopant Dandekar Sikshan Mandali
2011.07 - 2013.05
SSC - Academic
Holy Spirit High School
2003.06 - 2013.05
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