UMA DEVI PK
Restaurant Manager
Pollachi,TAMILNADU
Summary
Well-trained Assistant Restaurant Manager promoting 6 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Enthusiastic Assistant Principal offering 5-year history of supporting academic administration functions. Motivated to improve relationships among faculty, students and administrators. Personable and outgoing with skill in building rapport with diverse cultural and socioeconomic backgrounds.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Restaurant Manager
The Slaves
Pollachi, Tamilnadu
08.2016 - Current
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Carefully interviewed, selected, trained and supervised staff.
- Interacted positively with customers while promoting hotel facilities and services.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Organized receptions, promotions and corporate luncheons.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
ASSISTANT PRINCIPAL
GLOBAL SCHOOL OF HOTEL MANAGEMENT
POLLACHI, TAMILNADU
06.2006 - 06.2016
- Supervised and evaluated teaching and support staff through instructional leadership and professional development.
- Oversaw schedule management and protocols for orientation, registration and related activities.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Administered standardized tests to evaluate student performance and progress.
- Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
- Partnered with principal to administer school program in alignment with vision and goals, providing positive, high-expectation academic environment.
- Monitored student behavior and enforced discipline policies.
- Collaborated with system's comptroller to develop functional budgets within allocated funds.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Administered personnel policies and procedures and approved professional staff additions.
- Led meetings to convey policy changes, gather information and assess employee thoughts.
- Explored and implemented innovative use of technology in language education.
- Coordinated yearly operations and staff budget, tracked expenses and documented actions.
Head of the Hotel Management Department
Shri Jayendra Saraswathi Maha Vidyalaya college
Coimbatore, Tamilnadu
06.2003 - 05.2006
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Collaborated on financial, operational and administrative issues.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Successfully completed special projects to exceed goals of department and overall organization.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Assisted coworkers and staff members with special tasks on daily basis.
Senior Lecturer
PGP College
Namakkal, Tamilnadu
06.2002 - 05.2003
- Supervised junior lecturers' course development and recommended refinements to enhance student learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
Education
Master of Arts - Tourism Management
Indira Gandhi National University
New DelhiBachelor of Arts - Catering And Hotel Management
Karpagam College of Arts & Science
CoimbatoreSkills
Student and parent relations
Academic administration
Policy development and enforcement
Student achievement
Staff Management
Policy and procedure development
Training
Process improvements
Human resources
Timeline
Restaurant Manager
The Slaves
08.2016 - Current
ASSISTANT PRINCIPAL
GLOBAL SCHOOL OF HOTEL MANAGEMENT
06.2006 - 06.2016
Head of the Hotel Management Department
Shri Jayendra Saraswathi Maha Vidyalaya college
06.2003 - 05.2006
Senior Lecturer
PGP College
06.2002 - 05.2003
Master of Arts - Tourism Management
Indira Gandhi National University
Bachelor of Arts - Catering And Hotel Management
Karpagam College of Arts & Science