Satpal Singh
IT Infrastructure & Security Professional
Amritsar
Summary
14+ years of experience in IT System and Network Administration domain. Good understanding of Network Security and Cyber Security Concepts. Proficient in installation, configuration and maintenance of routers, L3 switches and other networking equipment. Experienced with Linux Servers as Open Source Mail Server, File Server, FTP Server, Backup Server. Hands On experience in Network Testing & Implementation (Voice & Data) along with Indoor Wireless Networking. Hands On experience with Open source SIP server/Voice Technologies. Good understanding of cloud computing technologies AWS, Azure and GCP. Knowledge & understanding of Backup Technologies & Disaster Recovery Methods. Good understanding of Server Hardware Technology, UNIX, SQL Administration, LANs, WANs. Good understanding of Virtualization technologies. Hands on experience with HyperV and KVM. Basic understanding of Docker, Kubernetes technology (Containerization & Orchestration). Basic understanding of ITIL concepts.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Lead IT-Infrastructure (Manager)
Khanna Paper Mill Ltd.
2021.10 - Current
- Plan, priorities and manage resources within a collaborative team-based environment, both for IT service delivery and service development
- Design, plan and implement system and network architectures that are high performing, scalable, fault tolerant, secure, and compliant
- Bring in the best practices for cloud, virtualization, WAN optimization etc
- While optimizing the TCO
- Solution design for Managed services, IT infrastructure architecting, messaging, enterprise application sizing and designing infrastructure for applications
- Monitor the system on proactive basis and respond immediately to security or usability concerns
- Align with other team members to ensure all components of IT services delivery are in sync
- Experience implementing packages and working with vendors
- Providing support and guidance for the Enterprise Infrastructure and cloud services like Microsoft, Amazon & Private Cloud Providers etc
- Create and Manage project business cases keeping OPEX/CAPEX into consideration
- Ability to think logically and demonstrate strong analytical and problem-solving skills
- In last 3 years participated in Projects as Lead: Data Center Implementation and Network Revamp Project for complete plant, Cyber Security Audit, Information Security Management System (ISMS) Implementation, Information Technology Service Management (ITSM) Implementation, Reviewing all the organization’s policies and procedures as per latest compliance and regulatory guidelines, Office 365 Implementation & Migration from Google Workspace, CCTV Surveillance system with AI and Machine Learning.
Lead System Administrator
Kellton Tech Solutions Ltd.
2020.11 - 2021.09
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
- Technologies using: Network: ILL, MPLS, Broadband, IPSec
- Storage: NAS
- Mailing Solutions: GSuite
- Security: Fortinet Firewall, End Point Trend Micro
- Hardware OEM: HP
- Virtualization: Xen Server
- Server OS: Windows Server 2012R2, CentOS7, Ubuntu20.04, Ubuntu 18.04
- Voice: IPPBX.
Deputy Manager (IT)
Midland Microfin Ltd.
2016.10 - 2020.09
- Corporate IT: Responsible for all aspects of Corporate IT Operations
- Deploy and manage internal infrastructure to support businesses
- Oversee end user support across multi location offices with a heterogeneous environment
- Formulate and implement an effective BCP/DR strategy for corporate services
- Data Center Operations: Responsible for all aspects of physical DC Operations across multi offices
- Capacity planning to ensure we have adequate bandwidth, space and power at all times
- Network Operations: Manage all networking infrastructure
- Work with team to effectively design, implement and maintain a secure network
- Deliver 99.99% network up time
- System Operations: Oversee the function of the 24X7 operations team
- Managing incident response
- Procurement: Vendor relationship management
- Software/Hardware Asset Management
- Identify new Vendors/OEMs as required by the business from time to time
- General: Create & maintain recruitment and training processes/documentation
- Continuously improve operational procedures for effective functioning of the business
- Automate manual processes
- Experienced in managing DC/IT operations
- Managing a reasonably sized team in demanding environments
- Good communication & people management skills
- Good understanding of Linux/Windows operating systems
- Believe in great customer service attitude & effective and decisive leadership
- Ability to work with a distributed team across diverse geographical zones
- Technologies used: Network: ILL, MPLS, Broadband, P2P, L2 & L3 network
- Storage: NAS
- Mailing Solutions: Mithi Software Technologies, GSuite
- Security: Sophos XG 230, Fortigate 30E, EPS7.2 Antivirus
- Hardware OEM: Lenovo, SuperMicro
- Server OS: Windows Server 2012R2, CentOS7, Ubuntu16.04
- Virtualization: Hyper-V, KVM
- Voice: Grandstream UCM & SIP Server.
Assistant Manager-IT
BBC Heart Care Pruthi Hospital
2014.10 - 2016.09
- Worked as Assistant Manager-IT and handling a team of 3 engineers
- RF & Wi-Fi Implementation - Implemented Wi-Fi with various Wi-Fi concepts in organizations as per requirements of the hospital
- Long Range AP Link Implementation
- Network Security – Installation and maintenance of various Network Security Hardware/Software’s
- Configuration of Firewalls (SonicWALL, Sophos, Fortigate 30E)
- Server Support - Remote/Client and server Installation/Maintenance/Recovery which includes setup of new Server with proper security patches etc
- Client Support - Ubuntu client installed and support with version 14.04, 12.04 and 10.04
- Email Solution – Open source email server designed and implemented with OpenChanges with Zentyal OS
- And Zimbra Mail on Redhat
- Backup Solution- Bacula, Deja, Second copy and duplicati Configured and implemented for backup of clients
- Network Support – Proper designing of new or existing network, configuration of Routers and Switches
- Antivirus Server – Escan Antivirus and Total security system implemented
- Data & Voice – Planning, Implementation, Restructuring of data & voice for organization
- Handling experience of Correl EPBX.
Operations Executive IT
Tata Consultancy Services
2013.02 - 2014.06
- TATA CONSULTANCY SERVICES (TCS) is a World Leading Indian MNC, which provide various services in area of Networking, Software Solution and Integrated IT Services and Solutions
- TCS has a unit named TCS iON which have a project of Online Assessment for most of the Biggest Client in India like IBPS, IIT, IIM, CBSE and many more
- Platform: SMB
- Project: iON Assessment
- Pay Role: Genius Consulting Pvt Ltd/Core Integra Consulting Pvt Ltd
- Duration: Feb 11th, 2013 – June 5th, 2014
- Worked as Operations Executive IT with following job responsibilities
- Plant Infrastructure Support - LAN - Points to be Ensured (Network Audit)
- Power Related Checks (Power Audit)
- LISP Control Management
- Deployment of Manpower
- Security & Other Arrangements at the venue
- Exam Time Management
- Seating Arrangements(Lanscaping)
- Monitoring of Primary and Secondary Servers (Examination/ Online Assessment System)
- Software Support – Installation & trouble shooting of Windows Operating System & other general Software Packages
- Regular updating of latest patches & Updates for Windows Online Examination System
- Internet services providing through proxy server
- Network Support - Configuration and maintenance of the switched and hubs on LAN
- Maintenance of the structured cabling of the network.
Desktop Support Engineer
Jainsons Malleables
2010.01 - 2013.02
- JAINSONS MALLEABLES is the leading manufacturer of Malleable Cast Iron Galvanized Pipe Fittings in India for Water Supply, Fire Fighting & Natural Gas Distribution for almost most three decades having more than 35 years of experience
- Company is ISO 9001:2008 approved Company (approved by UL-MSS India)
- Worked as Desktop Support Engineer with following responsibilities
- Key Activities: Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
- Planning and undertaking scheduled maintenance upgrades
- Talking to computer users to determine the nature of problems
- Responding to breakdowns
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts
- Supervising junior engineering and technical staff
- Obtaining replacement or specialist components, fixtures or fittings
- Checking computer equipment for electrical safety.
Education
Executive Programme - Cyber Security
Executive Program Cyber Security
MIT SCC 2001.04 -
Bachelor of Science - Information Technology
Punjab Technical University
Jalandhar 2001.04 -
Skills
Self Motivation
undefinedQualifications
CEH v11, 2023, EC-Council, Fortinet NSE 1 (Network Security Associate), 2021, Fortinet, Comptia S+ (601), 2021, Simplilearn, AWS Architect Associate 2018, Machine Learning, 2019, Udemy Online Course, Certified Information Security Specialist(CISS), 2015, Cyber Cure Technologies, Red Hat Certified Engineer(Training), 2010, Jetking Jalandhar, Cisco Certified Network Associate(Training), 2007, 2014, IIHT Jalandhar, Network Bulls Gurgaon, PG Course in Cyber Security, 2023, MIT SCC, B.Sc Information Technology. (B.Sc IT), 2012, Punjab Technical University, Jalandhar, 1 Yrs Polytechnic Diploma in Computer Hardware, 2007, Mehr Chand Polytechnic, Jalandhar, Senior Secondary, 2006, P.S.E.B. Mohali, Matriculation, 2004, P.S.E.B. Mohali
Personal Information
- Date of Birth: 08/25/88
- Marital Status: Married
Certification
EC-Council Certified Ethical Hacker
Timeline
EC-Council Certified Ethical Hacker
2024-08
Comptia S+ (601)
2023-07
Lead IT-Infrastructure (Manager)
Khanna Paper Mill Ltd.
2021.10 - Current
Fortinet NSE 1 (Network Security Associate)
2021-07
Lead System Administrator
Kellton Tech Solutions Ltd.
2020.11 - 2021.09
AWS Architect Associate 2018, Machine Learning
2019-01
Deputy Manager (IT)
Midland Microfin Ltd.
2016.10 - 2020.09
Assistant Manager-IT
BBC Heart Care Pruthi Hospital
2014.10 - 2016.09
Operations Executive IT
Tata Consultancy Services
2013.02 - 2014.06
Red Hat Certified Engineer(Training)
2010-12
Desktop Support Engineer
Jainsons Malleables
2010.01 - 2013.02
Cisco Certified Network Associate(Training)
2007-07
Executive Programme - Cyber Security
Executive Program Cyber Security
2001.04 -
Bachelor of Science - Information Technology
Punjab Technical University
2001.04 -
Similar Profiles
Radhika PrasadRadhika Prasad
Procurement Officer at Ittihad Paper Mill & Crown Paper MillProcurement Officer at Ittihad Paper Mill & Crown Paper Mill
RAJAT DHALLRAJAT DHALL
DGM - Institutional Sales at Khanna Paper Mills LtdDGM - Institutional Sales at Khanna Paper Mills Ltd
Rajnish Kumar SinghRajnish Kumar Singh
Quality Control Trainee at KHANNA PAPER MILLS LIMITEDQuality Control Trainee at KHANNA PAPER MILLS LIMITED