Shubhangini Meshram

• Act a single point of contact for in-country client´s Payroll, HR and Finance managers for payroll related queries and escalations and responsible for Payroll Processing Services to promote successful working relationships between Payroll Provider, client and other Accenture stakeholders
• Participate in, and represent client’s interests in, Payroll Provider(s) performance reviews, steering committees and global payroll service reviews relating to the governance of the Payroll Provider(s) Service
• Supporting Internal & External audits, payroll compliance reviews as defined by Client and Accenture
• Identifying weaknesses, gaps and opportunities for improvement and reporting the findings in a simple, compelling way to influence the business to transform and change the status quo
• Recommending improvements across all aspects of an operating model - redesign of business process, and technology enhancements
• Designing and implement programs for performance management, leadership development, employee assessment and succession planning for the team
• Develop and maintain effective working relationships with Business Unit teams and other stakeholders by providing value added analysis
• Prepare end users through HR training and mentoring to help them execute the business processes solution in accordance with the project timeline

• Responsible for Payroll Processing Services and promote successful working relationships between Payroll Provider, client and other Accenture stakeholders
• Support improvement projects during transition and ongoing service delivery
• Responsible for the review and sign off for the payroll activities being delivered by the team
• Escalation and resolution point for team members and client with regards to process related queries
• Ensures process documents including the DTPs\LWI’s are updated regularly and made available to the team
• Perform “Root Cause Analysis” on any escalation/violation and suggest appropriate corrective action for current remediation and future controls
• Perform audits of Key Controls executed by team to ensure accurate execution
• Ensures that the process dashboards and visual management displays are reviewed on an ongoing basis and up to date
• Executing performance management system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments along with ensuring team scorecards, one on ones etc. are completed on a timely basis
• Actively participate in all process related business meeting in-person or virtually through conference calls
• Ensure process controls are in place. Responsible to ensure maintenance, validation and updating of the process documentation e.g. Opex, Bottoms up etc. as applicable with Client and Accenture documentation requirements

• Core HR Activities
• Responsible for conceptualization and documentation of comprehensive HR policy and procedures manual along with designing, formulating & implementing them
• Also responsible for aligning the HR policy in accordance with the corporate business plan & the latest industry standards
• Owned manpower planning and designing organization structure periodically
• This includes handling entire recruitment cycle right from sourcing to offer negotiation, joining formalities, induction and onboarding programs
• Key player in promoting and monitoring Performance Management System including target/objective setting and performance review/evaluation elements
• Preparation of Training calendar, identifying internal & external trainers, scheduling trainings as per the plan, making necessary arrangements, receiving feedback and perform effectiveness analysis, publishing Training man hours status reports
• Preparation employee training calendar, skill gap analysis & competency mapping, identification internal & external trainers, receiving training feedback and understanding the effectiveness
• Wage study, increments, promotion & transfer process, tracking employee health & medical insurance, incentive and bonus pay-outs, sharing monthly payroll inputs
• Handling employee grievances, POSH, security incidents, Background checks, supporting internal and external audits
• Conducting exit Interviews and ensuring the full & final settlement is completed
• Organizing employee reward & recognition contests, outbound events, annual sports and family days, employee get to together and other festival celebrations

Time Management & EDM Payroll

• Successfully completed Employee data management for Payroll via Virtual transition.
• Quality Checks performed for all transactions.
• Handled Client calls from onshore and offshore team for process improvement and standardization
• Created and updated Payroll LWI’s based on process updates/information
• Imparting training to team members through classroom and job shadowing.
• Reporting and sharing with clients on timely basis