Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.
Canteen Automation System (May 2022 - August 2022)
Excelled in overseeing the administrative tasks for creating a prototype of a food reservation and automated payroll system for Crescent institute's food outlets. Coordinated the smooth flow of ideas and implementation phases between management and our team. Managed internal conflicts to enhance team efficiency. Recommended up-to-date methods and their scalability for the system's successful implementation campus-wide.
Speech Emotion Recognition Using MLP Classifier (December 2022 - April 2023)
Assessing the clarity and efficacy of the project introduction, ensuring a comprehensive grasp of the problem statement and the importance of Speech Emotion Recognition. Reviewing the pre-processing procedures, encompassing feature extraction and normalization,to confirm thorough documentation and improvement of input data quality. Analyzing the rationale behind the chosen model, assessing its appropriateness for audio-based emotion classification. Inspecting the outcomes of the Speech Emotion Recognition model, incorporating confusion matrices or alternative visual aids for presentation.
Mahalla360 (November 2023 - February 2024)
Work alongside UI/UX designers to develop visually appealing and user-friendly interfaces. Transform design mockups and wireframes into responsive web/mobile interfaces. Write clean, semantic HTML code and apply responsive CSS styles for optimal user experiences across devices. Employ JavaScript for interactive elements and event handling. Utilize frontend frameworks like React JS for efficient development and modular design