Summary
Overview
Work History
Education
Skills
Interests
Disclaimer
Personal Information
PRAKASH CHINNAMUNIAPPA

PRAKASH CHINNAMUNIAPPA

Bangalore

Summary

To associate with an organization which progresses dynamically and gives me a chance to update my knowledge and my skill in the state of the art new technologies and be a part of the team that excels in work towards the development of organization.

Overview

9
9
years of professional experience
5
5
Languages

Work History

IT Operations Developer II

Tyson IT Solutions Pvt Ltd
06.2022 - 06.2025
  • Creating Service Accounts and providing the required access to datasets for the projects.
  • Monitoring query slots allotted for each project and ensuring the killing the queries which takes more query slots.
  • Currently working on Data Security Services on Cloud, ensuring to applying row level security to the datasets and creating policy tags as required for the project.
  • Operations activities includes, such as Account Access cleanup and mapping of ARS roles to concerned assignment groups and updating ownership of assignment group as per organization changes.
  • Worked on replicating data from SAP applications and non-SAP systems in real-time to the SAP HANA database using SAP SLT.
  • Monitored DICE jobs and ensure that the jobs are running successfully to complete the Data ingestion from Source to target systems.
  • Monitored RPA bots and ensure the bots successfully complete the processes scheduled and ensure that scheduled tasks are completed.
  • Provide technical support to end users for technical queries and the issues they are facing with.
  • Working on ticketing tools like ServiceNow and Box Office.

Senior Engineer

Cibersites Private Limited
12.2020 - 08.2021
  • Currently working different MDM technologies like Wrangler, Meraki, Esper and Soti.
  • Experience of working with Global customers and providing resolutions to issues in iOS and Android devices for Intelity Clients.
  • Provide technical support to end users for technical queries and the issues they are facing with.
  • Working on different ticketing tools like ServiceNow and Zendesk.

Systems Engineer

Tata Consultancy Services
11.2015 - 03.2019
  • Mobile Device Management and experience of working on Mobileiron and Intune, providing resolutions to issues in iOS and Android devices for PwC customers.
  • Worked on Blackberry work and Good for Enterprise too.
  • Taking trainings and refresher trainings for the associates in the Service Desk.
  • Have been an SME earlier and supported service desk during high volumes.
  • Provide technical support to end users for technical queries and the issues they are facing with.
  • Creating Knowledge Base documents for new issues occurring.
  • Coordinating with the Service Desk and higher management team for achieving quality results within defined parameters.
  • Giving feedback to the new associates about how to provide correct resolution to customers and maintain good customer relationship.
  • Making daily, weekly and monthly reports (ASA, AHT, VSAT).
  • Attending weekly and monthly meetings.

System Engineer

Tata Consultancy Services
10.2014 - 11.2015

Technical Support Executive

HGS International Services Pvt Ltd
04.2013 - 08.2014

Education

Graduate - Computer Science Engineering

Nitte Meenakshi Institute of Technology
GPA: 80.30%

Skills

Good Typing speed at 30-35 words per minute

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Interests

Playing Football, Cricket and Volleyball
Watching movies and listening to music

Love Farming

Disclaimer

I hereby declare that the above declaration details furnished are true to the best of my knowledge and belief.

Personal Information

  • Father's Name: Chinnamuniyappa B M
  • Mother's Name: Devamma Y
  • Date of Birth: 04/01/88
  • Nationality: Indian

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