Raja Dawn
Management Consultant
Kolkata,WB
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations. Creative professional offers proven track record of successful programming strategies. Results-driven individual leverages advanced strategies and tactics that drive viewership and revenue. Proficient in content analysis, budgeting and forecasting. Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply [Number] years of experience to new professional challenges with growth-oriented organization.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Program Director
KPMG India
12.2017 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Championed process improvements that resulted in streamlined operations and cost savings.
- Optimized resource allocation, ensuring the successful completion of multiple concurrent projects.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Maintained and updated project related documents.
- Established program policies and procedures to comply with regulatory requirements.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Monitored program performance to identify areas for improvement.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Implemented best practices in project management to optimize workflow efficiencies across the organization.
- Developed [Type] program from ground up, laying out framework, and defining roles.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Developed and implemented program evaluation systems to assess program impact.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Developed and implemented new media programming strategy that increased viewership.
- Developed new program and feature ideas for station.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Monitored programming schedules, conformance to guidelines and quality.
- Developed and recommended policies and procedures for evaluating programs.
- Supervised media programming team and provided feedback to drive quality programming.
- Oversaw staff schedules and assignments to handle programming demands.
- Negotiated and managed contracts with several media outlets to secure new content.
- Developed proposals and operational plans within assigned area.
- Scheduled and monitored programming to air content as planned.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
- Prepared tape for broadcasting by completing final editing.
- Monitored programming trends to keep content relevant and up-to-date.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Determined broadcast requirements to plan event coverage and regular programming.
- Analyzed viewer data and adjusted programming lineup to maximize potential viewership.
- Facilitated programming by coordinating resources and deliverables between departments.
Senior Manager
Meghraj Capital Advisors
09.2016 - 11.2017
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
- Implemented and developed operational standards, policies and procedures
- Held monthly meetings to create business plans and workshops to drive successful business
- Provided strong leadership to enhance team productivity and morale
- Led cross-functional teams to achieve project milestones and deliver high-quality results
- Consistently met or exceeded annual performance targets set by senior leadership
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit
Senior Manager
IL&FS Infrastructure Development Corporation
06.2008 - 08.2016
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
- Implemented and developed operational standards, policies and procedures
- Held monthly meetings to create business plans and workshops to drive successful business
- Provided strong leadership to enhance team productivity and morale
- Led cross-functional teams to achieve project milestones and deliver high-quality results
- Consistently met or exceeded annual performance targets set by senior leadership
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects
- Improved team performance by providing comprehensive training and fostering a collaborative work environment
- Mentored junior staff members for skill development and career progression within the organization
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures
- Identified cost improvement changes and cost savings plans to increase company savings
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease
- Achieved operational excellence by streamlining processes and implementing best practices
- Consolidated vendors and renegotiated contracts to optimize costs
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
- Examined quarterly financials to determine business operating capacity
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively
- Evaluated hiring, firing, and promotions requests
- Executed appropriate staffing and budgetary plans to align with business forecasts
- Carried out and developed social media, e-blast and public relations campaigns
- Produced staffing matrix to provide adequate coverage of department
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Established team priorities, maintained schedules and monitored performance
- Defined clear targets and objectives and communicated to other team members
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Leveraged data and analytics to make informed decisions and drive business improvements
- Assisted in organizing and overseeing assignments to drive operational excellence
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Member of Board of Directors
Jharkhand Infrastructure Development Corporation
06.2009 - 05.2011
- Played an active role in crisis management efforts when necessary, mitigating potential damage to the company''s reputation or financial stability
- Oversaw development of long-term strategic plans, aligning company goals with market trends and opportunities
- Implemented [Type] policies to cut overhead costs [Number]%, increase productivity and maximize profit [Number]%
- Reviewed outcomes and metrics to evaluate performance, effectiveness and impact
- Evaluated organizational performance metrics to identify areas for improvement and optimize operations
- Spearheaded successful mergers and acquisitions, resulting in increased market share and profitability
- Advised executive management on critical decisions, contributing to the achievement of annual revenue targets
- Engaged in [Type] and [Type] fundraising activities, raising over $[Amount]
- Assisted in the development of sound corporate policies that promoted ethical behavior throughout the organization
- Established clear expectations for board member responsibilities, increasing effectiveness in decision-making processes
- Managed and planned social activities to encourage program engagement
- Guided organization through periods of change by providing strong leadership during transitions and restructures
- Strengthened company''s financial position through effective oversight of budgeting and resource allocation
- Supported talent acquisition efforts by serving as an ambassador for the organization at industry events and conferences
- Managed $[Amount] budget to allocate funds for various [Type] and [Type] events
- Provided guidance on capital investments that optimized returns while minimizing risk exposure
- Enhanced shareholder value by developing and implementing strategic initiatives
- Defined organizational problems to create and implement correction plans
- Used [Type] and [Type] resources effectively to achieve set goals such as delegating responsibilities and organizing tasks
- Used [Software] and [Software] to create and update mission and vision statements
- Promoted environmental sustainability initiatives within the organization leading to improved corporate citizenship and reputation
- Attended public hearings to gain community input
- Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decisionmaking
- Collaborated with [Number] other members to seek involvement in policy decisions, fundraising and visibility of organization
- Assisted with identifying and recruiting other board members, successfully recruiting [Number] board members
- Championed corporate governance best practices, improving overall board performance and accountability
- Collaborated with fellow board members to establish a robust succession planning process for key leadership positions within the organization
- Cultivated key partnerships with stakeholders to support business growth objectives
- Fostered a culture of innovation by promoting collaboration among executive team members
- Ensured company compliance with industry regulations, reducing risk exposure and potential legal liabilities
- Provided guidance and leadership on strategic planning initiatives and organizational development
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission
- Monitored financial metric and provided strategic direction to support financial stability
- Developed and implemented strategies to drive organizational growth and development
- Assisted with development of organizational budgets and resource allocation plans
- Established and maintained relationships with key stakeholders to facilitate short- and long-term success
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission
- Introduced new methods, practices, and systems to reduce turnaround time
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Spearheaded innovative approaches to resource allocation and strategic planning
- Prepared annual budgets with controls to prevent overages
- Researched potential local, regional, and national funders and assisted in relationship building
- Prepared and presented reports to inform board on organizational progress and goals
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning
- Presided over board meetings and conducted board business to address organizational objectives
- Established and maintained strong relationships with customers, vendors and strategic partners
- Managed financial, operational and human resources to optimize business performance
- Analyzed industry trends and tracked competitor activities to inform decision making
- Initiated strategy to drive company growth and increase market share and profitability
- Developed innovative sales and marketing strategies to facilitate business expansion
- Formulated and executed strategic initiatives to improve product offerings
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
- Represented organization at industry conferences and events
- Monitored key business risks and established risk management procedures
- Maintained P&L and shouldered corporate fiscal responsibility
- Communicated business performance, forecasts and strategies to investors and shareholders
- Oversaw business-wide changes to modernize procedures and organization
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Cultivated company-wide culture of innovation and collaboration
- Oversaw divisional marketing, advertising and new product development
- Devised and presented business plans and forecasts to board of directors
- Directed technological improvements, reducing waste and business bottlenecks
- Founded performance- and merit-based evaluation system to assess staff performance
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
Senior Consultant
PricewaterhouseCoopers Pvt. Ltd.
06.2004 - 05.2008
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects
- Prioritized projects and project tasks depending upon key milestones and deadline dates
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions
- Collaborated with internal teams to develop customized solutions that addressed unique client needs
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts
- Managed cross-functional teams to ensure timely delivery of high-quality solutions for various projects
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients
- Identified key areas in need of improvement and implemented plans to rectify issues
- Exceeded customer requirements with accurate and deliverable solutions
- Implemented data-driven approaches for assessing project success, continuously refining processes based on insights gained over time
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency
- Identified business issues through careful collaboration with key stakeholders
- Enhanced team performance by implementing training programs and fostering a collaborative work environment
- Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of necessary resources for projects
- Determined areas for improvement and implemented processes to alleviate problems
- Streamlined processes to cut downtime and optimize employee productivity
- Streamlined project management processes, improving efficiency and reducing overall costs
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes
- Leveraged extensive industry knowledge to provide valuable insights into emerging trends impacting client businesses
- Streamlined key process for entire department by implementing method to improve efficiency
- Provided expert guidance on change management initiatives, leading to successful organizational transformations
- Evaluated clients' needs and created plan of action to provide solutions
- Monitored and managed staff performance to attain target metrics both individually and team unit
- Identified new revenue ideas and opportunities within existing markets
- Gave budget suggestions for projects, outlining financial needs, and forecasting
- Developed custom solutions based upon clients' strict requirements
- Assisted in business development efforts, securing new contracts and expanding the company''s client base
- Increased company revenue through restructuring processes and advising executives on important decisions
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity
- Optimized resource allocation by analyzing project requirements thoroughly and assigning appropriate personnel
- Conducted thorough market analyses, identifying growth opportunities and informing strategic decision-making for clients
- Monitored technology use and program functionality, updating programs and making changes to enhance output
- Performed business research and financial analysis
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings
- Assessed needs for projects and made proposals to senior executives
- Created monthly forecast templates and resource management allocations for approved projects
- Aligned closely with business owners and employees to gather information and gain operational insight
- Supported clients with business analysis, documentation, and data modeling
- Created and developed detailed work plans to meet business priorities and deadlines
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Integrated technology and business operations to identify targeted solutions to customer issues
- Organized and analyzed primary and secondary research to understand industry, market and company trends
- Collaborated with teams to define, strategize, and implement marketing and web strategies
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Onboarded and managed new client accounts to boost retention rates
- Renegotiated outsourcing contracts to save considerable costs
- Implemented practices and procedures to reduce expenditures and increase savings
- Automated system e-commerce features to improve client sales
- Evaluated staff performance and provided coaching to address inefficiencies
- Evaluated customer needs and feedback to drive product and service improvements
- Generated reports detailing findings and recommendations
- Helped meet changing demands by recommending improvements to business systems or procedures
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Developed effective improvement plans in alignment with goals and specifications
- Conducted regular reviews of operations and identified areas for improvement
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Educated staff on organizational mission and goals to help employees achieve success
- Maintained database systems to track and analyze operational data
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Gathered, organized and input information into digital database
- Collected, arranged, and input information into database system
- Supported creation of detailed, technical financial models to value potential acquisition targets
Independent Architect
Delhi Development Authority
02.1999 - 06.1999
- Researched materials to determine appropriate selection for projects
- Applied creative problem-solving skills to address unique challenges in the architectural design process
- Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge
- Reviewed technical drawings developed by CAD technicians and drafters
- Implemented advanced computer software for drafting and designing, improving overall efficiency and accuracy in architectural plans
- Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent
- Balanced aesthetics with functionality by creating architectural designs that met both visual appeal and practicality requirements
- Conducted thorough site analysis before beginning any new construction or renovation projects
- Designed visually appealing structures by integrating artistic elements with practical applications for various project types
- Evaluated project requirements to identify and mitigate risks
- Investigated new materials, technologies, or methods to enhance building performance while maintaining costeffectiveness
- Reduced environmental impact of building designs by incorporating eco-friendly materials and energy-efficient systems into each project
- Completed comprehensive code compliance evaluations to scrutinize projects against established architectural criteria
- Streamlined construction processes by coordinating with engineers, contractors, and other professionals to ensure timely completion of projects
- Researched zoning laws and building codes to verify conformance with regulatory agencies
- Prepared detailed fee estimates used to coordinate with architect-engineering firms for design services
- Monitored and analyzed project costs and resource allocation to mitigate overages
- Conducted pre-planning studies for new construction and renovations to buildings and facilities that included specialized functions
- Prepared detailed estimates of material quantities necessary for construction bids accurately using specialized software tools
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion
- Assisted clients in obtaining required permits from local authorities throughout all stages of the approval process
- Developed comprehensive master plans for large-scale urban development projects, prioritizing sustainability and community integration
- Refined conceptual designs into detailed plans by adding floor plans, elevations and section drawings
- Produced detailed drawings and specifications used by contractors and engineers to build projects
- Determined project costs and made adjustments to keep projects within budget
- Analyzed and applied new technologies to improve functionality of designs
- Designed custom furniture adapted to floor plans, working closely with multiple furniture vendors
- Assessed building site suitability based on topography, zoning and access to utilities
- Devised innovative strategies to reduce construction costs while meeting strict quality standards
Education
Post-Graduate Programme in Management - Finance & Marketing
Indian School of Business (ISB)
Hyderabad 04.2003 - 05.2004
M.Planning - Transport Planning
School of Planning And Architecture (SPA)
New Delhi 08.1997 - 04.1999
B.Arch - Architecture
University of Roorkee (Now, IIT Roorkee)
Roorkee 07.1992 - 05.1997
Skills
Smart City Development
Public Private Partnership
Government Sector Consulting
Transport Planning
Architectural Design Business Development
Project Structuring and Financial Modelling
Project Management
Procurement and Contract Management
Strategic leadership
Budgeting and financial management
Financial Management
Policy Implementation
Regulatory Compliance
Group and individual instruction
Customer service experience
Operations Oversight
Innovation and Creativity
Strategic Planning
Staff Development
Compliance Management
Curriculum Development
Business Management
Partnership Development
Budget coordination
Personnel Supervision
Differentiated Instruction
Budget Administration
Analytical Thinking
Employee Work Scheduling
Analytical Skills
Dependability and Cooperation
Program Operations
Reliability
Professionalism
Time management abilities
Interpersonal Skills
Self Motivation
Adaptability and Flexibility
Task Delegation
Multitasking Abilities
Professional Demeanor
Written Communication
Voice Over Production
Program Guidelines Adherence
Goal Setting
Critical Thinking
Multitasking
Continuous Improvement
Performance Management
Interpersonal Communication
Props Selection
Program Scheduling
Team Collaboration
Teamwork and Collaboration
Problem-Solving
Problem-solving abilities
Excellent Communication
Decision-Making
Effective Communication
Active Listening
Organizational Skills
Team building
Attention to Detail
Problem-solving aptitude
Staff Hiring and Evaluations
Adaptability
Relationship Building
Task Prioritization
Personnel Management
Communication Equipment
Program Development
Program Requirements
Websites
Accomplishments
- Completed Certificate Program in Public Procurement, World Bank, August 2020
- GMAT score (2002): 710 / 800 (95 percentile)
- Trained in Hindustani Classical Music (Vocal)
Membership
- Member of Institute of Town planners of India
- Member of Council of Architecture, India
Personal Information
- Date of Birth: 05/17/73
- Marital Status: Married
Publications
- Managing Drone Traffic in Cities - An Infrastructure Roadmap for Drone Ecosystems in our Cities, 12/2022, Newsletter of Mahratta Chamber of Commerce Industries and Agriculture (MCCIA), Pune, India, http://www.mcciapunesampada.com/2022/12/managing-drone-traffic-in-cities.html
- Contributor to KPMG Thought Leaderships (Envisioning Urban India@2047 - March 2022), 2022
- KPMG Thought Leadership co-author - Future of Smart Mobility (2021), 2021
- Contributor to KPMG Thought Leaderships (Catalyzing the National Infrastructure Pipeline - August 2020 and Envisioning Urban India@2047 - March 2022), 2020
- Published article entitled Alternative to Metro rail in Business Standard (20th June 2002), 06/20/2002, http://www.rediff.com/money/2002/jun/20metro.htm
Timeline
Program Director
KPMG India
12.2017 - Current
Senior Manager
Meghraj Capital Advisors
09.2016 - 11.2017
Member of Board of Directors
Jharkhand Infrastructure Development Corporation
06.2009 - 05.2011
Senior Manager
IL&FS Infrastructure Development Corporation
06.2008 - 08.2016
Senior Consultant
PricewaterhouseCoopers Pvt. Ltd.
06.2004 - 05.2008
Post-Graduate Programme in Management - Finance & Marketing
Indian School of Business (ISB)
04.2003 - 05.2004
Independent Architect
Delhi Development Authority
02.1999 - 06.1999
M.Planning - Transport Planning
School of Planning And Architecture (SPA)
08.1997 - 04.1999
B.Arch - Architecture
University of Roorkee (Now, IIT Roorkee)
07.1992 - 05.1997