Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Personal Information
Languages
Timeline
Generic

Amita Oberoi

New Delhi

Summary

Accomplished Crew Scheduler with a proven track record in the aviation industry

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manager (Crew Management Systems)

Alliance Air
New Delhi
01.2001 - Current
  • At present leading a team of Crew Schedulers as a Manager Cabin and Cockpit Crew Rostering/Planning
  • Roster Planning
  • To ensure coverage of schedule and prepare rosters using ARMS Software based on optimal performance and regulatory guidelines.
  • Ensure compliance with aviation regulations and company policies related to crew duty time limitations and rest requirements.
  • To ensure equalization of flying hours, trips, layovers, week off and stand by duties.
  • To ensure balanced roster keeping complete work life balance for crew and marking of all crew absence days and trainings are done.
  • To ensure the publish of planned roster after complete Audit and Check of Legalities within the prescribed deadline.
  • To work in Pre-Ops to provide complete coverage on flights going beyond D+48 hrs window.
  • Generate reports and analytics related to crew scheduling, utilization, disruptions, and compliance.
  • Provide insights and recommendations based on data to enhance crew efficiency and minimize operational disruptions.
  • Collaborate with stakeholders to refine reporting tools and dashboards for improved decision-making.
  • Day of Operations
  • To monitor and update crew schedules in real-time, addressing any disruptions or changes promptly.
  • To take decisions in case of diversions and groundings in concierge with OCC.
  • Oversee system updates, upgrades, and integrations, working closely with IT and ARMS support teams.
  • Coordination with flight operations, ground operations and other departments to resolve any crew related issues.
  • Ensuring Compliance with crew Enterprise Agreements & Organisational policies.
  • Assist in the development and implementation of business rules, alerts, and decision-support tools for crew tracking and recovery.
  • Analysing and compiling factors leading to gap between published roster and day-to-day roster and provide various solutions for overall improvement.
  • Analyse information and statistics to provide advice on roster impact and provide recommendation to improve roster quality.
  • Worked as a Team member in cockpit crew rostering planning of B-787 Fleet with Air India.
  • Implemented for first time crew roster on Aviation resource management software giving breakthrough from manual planning.
  • Scheduled and assigned crew based on operational requirements and regulatory guidelines using resource management software ARMS.
  • Ensure compliance with aviation regulations and company policies related to crew duty time limitations and rest requirements.
  • Coordinate with flight operations, ground operations and other departments to resolve any crew related issues.
  • Crafting and managing crew pairings within our Crew Management System.
  • To ensure equalization of flying hours, trips, layovers, week off and stand by duties.
  • To publish balanced roster keeping complete work life balance for crew.
  • Publish the planned roster after complete Audit and Check of Legalities within the prescribed deadline.
  • Nodal officer for SAG (Safety Action Group):
  • To plan and conduct in-house SAG meetings to address any Flight safety, Environment and infrastructure related safety issues.
  • To ensure all staff are apprised of importance of SAG, Flight safety website, Volunteer Forms and Hazard Log Reports.
  • To ensure Any safety related hazards are addressed as per their nature of severity.
  • To ensure all Staff are SMS trained and their validities are maintained.
  • Nodal Officer for DMS (Document Management System)
  • To upload all important Documents pertaining to CMS department and ensure all latest circulars, notifications and manuals with revisions are uploaded.
  • To ensure all staff are appraised of DMS portal to keep themselves updated on Latest Information.
  • Other Projects:
  • MIS related to Pilot Sector Reports for technical training and monitoring to provide support to finance on Fuel usage and no of landings done by a particular aircraft and Flying Hours done by crew.
  • Flight operation Quality assurance (ATR 42-320 & CRJ FLEET) to provide complete monitoring of aircrafts events using FQQA software.
  • To do analysis of the crucial data for exceedances and do the analysis of reports generated and make different trends.
  • Technical Support as a Supervisor in Information Technology.
  • Software Installation, Report Generation, developing in-house Applications for users, Basic Troubleshooting (Application Software, LAN, Internet), Maintaining Backups (Server and Desktop Applications).
  • Managed staff scheduling to optimize workforce productivity and meet operational demands.
  • Oversaw daily operations to ensure efficient service delivery and compliance with regulations.

Education

M.Sc. - Information Technology

Karnataka State Open University

B.Sc. - Physics

Delhi University

Skills

  • Good Verbal and written Communication
  • Willingness to learn new skills
  • Positive Attitude towards solving problems
  • Ability to work as a Team Leader
  • Ready to relocate
  • Skilled to work under minimal supervision
  • Time Management
  • Operational strategy
  • Customer service

Certification

  • Diploma, 3 years, NIIT, Computers
  • Microsoft Certified Solution Developer
  • Diploma in Software Testing

Disclaimer

I hereby declare that all the above mentioned facts are true to best of my knowledge and senses.

Personal Information

  • Father's Name: Lt Sh J.B Mittal
  • Mother's Name: Mrs Nirmala Mittal
  • Date of Birth: 05/16/77

Languages

English
Upper Intermediate
B2
Hindi
Advanced
C1

Timeline

Manager (Crew Management Systems)

Alliance Air
01.2001 - Current

M.Sc. - Information Technology

Karnataka State Open University

B.Sc. - Physics

Delhi University
Amita Oberoi