Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sai Varada Raj GAMPALA

Hyderabad,TG

Summary

Results-driven Business Analyst with nearly 6 years of expertise in CRM (Customer Relationship Management), SAAS, SQL, ERP Applications (SAP), and Robotic Process Automation (RPA). Proven proficiency in Agile Methodology, DevOps, Product Ownership, and Project Management, adept at facilitating Requirement Gathering, Stakeholder Management, and User Acceptance Testing (UAT). Seeking to leverage comprehensive knowledge in Business Analysis, coupled with strong technical acumen in Salesforce.com, to deliver optimized solutions and drive business process improvements in a dynamic organizational setting. Profile Summary Professional Experience: Seasoned Business Analyst with experience specializing in SAAS, CRM (Salesforce.com), SQL, Middleware, RPA, and ERP applications. Track Record and Achievements: Proven track record in delivering cost-effective, high-performance technology solutions aligned with complex business requirements. Business Analysis Skills: Expertise in eliciting, documenting, and prioritizing business requirements through comprehensive Requirement Gathering sessions. Industry Knowledge: Deep understanding of domains such as oil & gas, Supply Chain Management, Logistics, Energy & Utilities, Health Insurance, and Manufacturing industries. Project Management Experience: Hands-on experience managing Data Migration projects and producing detailed documentation (BRD, FRD, User Stories, Test Cases). Release Management and GAP Analysis: Skilled in Release Management strategies and conducting thorough GAP analyses. Client Communication and Implementation: Effective communicator experienced in client interaction, needs assessment, and tailored solution implementation. Team Leadership and Collaboration: Strong team player with demonstrated leadership in managing project timelines, conducting stakeholder meetings, and fostering collaborative environments.

Overview

9
9
years of professional experience

Work History

Sr. IT Business Analyst

Shell India Markets Private Limited, Randstad
Bengaluru, KA
01.2021 - Current
  • Conducted structured requirement gathering workshops and documented findings
  • Executed GAP analysis to identify deficiencies in existing system
  • Collaborated with Business team to analyze current processes and propose improvements
  • Drafted Business Requirement Documents
    Managed product backlog items in Azure DevOps, ensuring clear descriptions and acceptance criteria
    Presented PBIs during sprint planning meetings to align development and testing efforts
    Established and led effective project teams to ensure timely deliverables
    Participated actively in sprint review meetings to assess completed work
    Designed future processes based on findings from Gap Analysis
    Developed comprehensive test plans and scripts, facilitating user acceptance testing
    Documented strategies for Test, Audit Logging, User Acceptance Management, and Retention and Disposal
    Gathered requirements for Service Now catalog UAM activities
    Assisted in ATD activities to support project objectives
    Documented lessons learned and best practices for continuous improvement.

Business Analyst

FIELDCORE SERVICES SOLUTIONS, GE POWER
Bengaluru, KA
11.2019 - 08.2020
  • Salesforce, Business Analysis, Analyzed and assessed Field Core strategic direction and plans, developing comprehensive roadmaps and business cases
  • Facilitated requirement gathering sessions and workshops
  • Evaluated existing and developed new client business processes
  • Assessed client technology capabilities and managed functional/non-functional requirements
  • Defined Epics, Features, and PBIs
  • Oversaw delivery assurance, including test planning and execution
  • Compiled and presented reports, findings, business cases, and client project requirements
  • Managed formal/informal change processes within projects
  • Engaged in daily SCRUM calls to monitor progress and resolve issues
  • Conducted UAT, Hyper care sessions, meticulously tracking progress
  • Drafted and reviewed UAM documents with stakeholders
  • Collaborated with SFDC core team to enhance business processes
  • Stayed updated on CRM and SFDC best practices and industry trends.

IT Business Analyst

United Health Group
Hyderabad, TG
07.2016 - 03.2017
  • Salesforce, Sales Cloud, Experience Cloud, Business Analysis Led requirement gathering sessions to define project scope
  • Analyzed and documented existing and new client business processes
  • Prepared Business Requirement Documents, Test strategies, Audit Logging, and User acceptance management plans
  • Participated actively in daily SCRUM calls to track progress and address queries
  • Presented user stories during sprint planning meetings to align development efforts
  • Collaborated extensively with stakeholders to ensure project success
  • Conducted UAT and Hyper care sessions, meticulously tracking and logging outcomes
  • Utilized JIRA to initiate enhancement requests and address bugs
  • Provided strategic recommendations for future business enhancements
  • CEAT
  • Environment: Salesforce, Sales Cloud, Service Cloud, Web Services

IT Business Analyst

CEAT tyres, Paramatrix Technologies Pvt Limited payroll
08.2015 - 03.2016
  • Leading requirement gathering sessions with stakeholders to elicit and document business needs
  • Conducting ongoing analysis of current business processes to identify areas for improvement
  • Collaborating with development teams to translate business requirements into technical specifications
  • Facilitating Agile sprint planning meetings and daily stand-ups to ensure project progress
  • Managing prioritization of user stories and tasks in collaboration with Product Owners
  • Monitoring and reporting on project status, risks, and issues to stakeholders and management
  • Engaging in continuous user acceptance testing (UAT) to validate system functionalities
  • Developing and maintaining comprehensive documentation such as BRDs, FRDs, and user stories
  • Implementing and overseeing change management processes to ensure smooth project transitions
  • Providing ongoing support and training to end-users during system deployments and enhancements., Orchestrated structured requirement gathering workshops and documented insights
  • Conducted comprehensive GAP analysis to identify system deficiencies
  • Prepared detailed requirement documents and meticulously crafted UAT test scripts
  • Participated actively in daily SCRUM meetings to review progress and resolve issues
  • Managed formal and informal change processes within project scope
  • Executed Functional Unit Testing and System Integration Testing to validate solutions.

Education

Bachelor of Science & Technology - Electronics & Communication Engineering

Jawaharlal Nehru Technological University (JNTU)
Hyderabad, TG
05.2012

Skills

  • Technical Skills
  • Technologies:
  • Salesforce CRM, SAAS applications, RPA, SQL, SAP
  • Tools: Azure DevOps, JIRA,MS Excel, Power Point, Microsoft Visio, Microsoft Word
  • Soft Skills

Languages

English
Bilingual or Proficient (C2)

Timeline

Sr. IT Business Analyst

Shell India Markets Private Limited, Randstad
01.2021 - Current

Business Analyst

FIELDCORE SERVICES SOLUTIONS, GE POWER
11.2019 - 08.2020

IT Business Analyst

United Health Group
07.2016 - 03.2017

IT Business Analyst

CEAT tyres, Paramatrix Technologies Pvt Limited payroll
08.2015 - 03.2016

Bachelor of Science & Technology - Electronics & Communication Engineering

Jawaharlal Nehru Technological University (JNTU)
Sai Varada Raj GAMPALA