AWS Cloud Support professional with hands-on experience in AWS infrastructure, Linux administration, monitoring tools, and cloud environment support. Skilled in EC2, CloudWatch, ELB, Auto Scaling, S3, RDS, Route 53, troubleshooting, and infrastructure monitoring. Experienced in supporting high-availability cloud environments and resolving infrastructure-related issues with a strong understanding of cloud operations and system performance monitoring.
• Configured and supported AWS infrastructure services including EC2, ELB, Auto Scaling, S3, RDS, and CloudWatch.
• Monitored server performance metrics such as CPU, memory, and disk utilization using AWS CloudWatch.
• Designed and managed VPCs, public/private subnets, security groups, and network ACLs.
• Performed Linux server administration tasks and infrastructure monitoring.
• Implemented DNS configurations using Route 53 and optimized application delivery through CDN integration.
• Assisted in troubleshooting production-related infrastructure and connectivity issues.
AWS Cloud Services: EC2, VPC, ELB, Auto Scaling, S3, EBS, RDS, CloudWatch, SNS, SQS, Lambda, Route 53, CloudTrail, CodeDeploy
Production Support & Monitoring: CloudWatch Monitoring, Incident Management, Troubleshooting, Escalation Handling, System Performance Monitoring
Linux Administration: Linux Commands
Cloud Support Activities: System Monitoring, Documentation, Incident Tracking, Technical Support Coordination
Tools: Tableau, Power BI, MS Excel, VS Code, Putty, Control-M