Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francis Mondal

ITES
Hyderabad,TELANGANA

Summary

Dedicated Microsite professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks. Motivated to learn, grow and excel in Amazon.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Microsite Advisor

Amazon Development Center India
Hyderabad, Telangana
08.2016 - Current
  • Actively worked with Associates and handled concerns quickly and efficiently. Escalated major issues to supervisor/management when required.
  • Worked with Program Managers, Process Engineers to deliver projects accurately and efficiently.
  • Used Microsoft Word/Excel and other software tools to create documents/spreadsheets and other communications as required
  • Carried out Microsite Advisor day-to-day duties accurately and efficiently, including maintaining project pipeline
  • Led projects and analyzed data to identify opportunities for improvement.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Associate Web Designer

Global Website Solution
Kolkata, West Bengal
03.2012 - 02.2016
  • Designed websites for specific customer needs.
  • Marketed websites both online and offline.

Water Consultant

Britannic Water Treatment Co.
Doha, Qatar
05.2009 - 12.2010
  • Worked as a Water Consultant marketing the company's products such as filters and water plants.
  • Provided live demonstration to customers both in homes and offices about water quality.

SME

Wipro Limited
Kolkata, West Bengal
01.2007 - 10.2008
  • Provided Customer Service for the client managed by the company
  • As an SME handled a team of 10-12 Associates and provided support to them
  • Handled day-to-day SME activities such as preparing and sharing various reports with Leadership

Education

Bachelor of Science - Economics

St. Xavier's College
Kolkata
08.2002 - 07.2006

High School Diploma -

St. Xavier's Collegiate School
Kolkata
04.2000 - 03.2002

Skills

Analytical and Critical Thinking

Excellent Communication

Planning and Coordination

Advisory

Basic Math

Timeline

Microsite Advisor

Amazon Development Center India
08.2016 - Current

Associate Web Designer

Global Website Solution
03.2012 - 02.2016

Water Consultant

Britannic Water Treatment Co.
05.2009 - 12.2010

SME

Wipro Limited
01.2007 - 10.2008

Bachelor of Science - Economics

St. Xavier's College
08.2002 - 07.2006

High School Diploma -

St. Xavier's Collegiate School
04.2000 - 03.2002
Francis MondalITES