Francis Mondal
ITES
Hyderabad,TELANGANA
Summary
Dedicated Microsite professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks. Motivated to learn, grow and excel in Amazon.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Microsite Advisor
Amazon Development Center India
Hyderabad, Telangana
08.2016 - Current
- Actively worked with Associates and handled concerns quickly and efficiently. Escalated major issues to supervisor/management when required.
- Worked with Program Managers, Process Engineers to deliver projects accurately and efficiently.
- Used Microsoft Word/Excel and other software tools to create documents/spreadsheets and other communications as required
- Carried out Microsite Advisor day-to-day duties accurately and efficiently, including maintaining project pipeline
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Associate Web Designer
Global Website Solution
Kolkata, West Bengal
03.2012 - 02.2016
- Designed websites for specific customer needs.
- Marketed websites both online and offline.
Water Consultant
Britannic Water Treatment Co.
Doha, Qatar
05.2009 - 12.2010
- Worked as a Water Consultant marketing the company's products such as filters and water plants.
- Provided live demonstration to customers both in homes and offices about water quality.
SME
Wipro Limited
Kolkata, West Bengal
01.2007 - 10.2008
- Provided Customer Service for the client managed by the company
- As an SME handled a team of 10-12 Associates and provided support to them
- Handled day-to-day SME activities such as preparing and sharing various reports with Leadership
Education
Bachelor of Science - Economics
St. Xavier's College
Kolkata 08.2002 - 07.2006
High School Diploma -
St. Xavier's Collegiate School
Kolkata 04.2000 - 03.2002
Skills
Analytical and Critical Thinking
Excellent Communication
Planning and Coordination
Advisory
Basic Math
Timeline
Microsite Advisor
Amazon Development Center India
08.2016 - Current
Associate Web Designer
Global Website Solution
03.2012 - 02.2016
Water Consultant
Britannic Water Treatment Co.
05.2009 - 12.2010
SME
Wipro Limited
01.2007 - 10.2008
Bachelor of Science - Economics
St. Xavier's College
08.2002 - 07.2006
High School Diploma -
St. Xavier's Collegiate School
04.2000 - 03.2002