Basketball
Shah Alam
Product Manager - Unsecured Loans
Mumbai,Maharashtra
Summary
Seeking a highly rewarding career where I can utilize my skills and knowledge for organizational and personal growth.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Product Manager - Unsecured Loans
HDFC Bank
Mumbai, Maharashtra
06.2021 - Current
- Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task to achieve targets.
- Lead Management - Prioritized roadmap in order to achieve product goals and metrics.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Supported marketing teams, creating, deploying and optimizing campaigns for clients.
Sales Manager - Merchant Services
HDFC Bank
Kolkata, West Bengal
06.2019 - 06.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Responsible for managing and growing the profitability of the portfolio along with POS Volumes for the merchant sourced in the financial year.
- New Acquisition: Acquisition of 1000+ merchants annually · Managing productivity of the Off-roles sales team. Ensuring adequate manpower availability within the region for wider & deeper geography penetration.
- Product Enhancement & Cross Sell – · Driving penetration of digital products like Smart Hub, Digi POS, PayZapp for Business etc. · Cross sell of different bank products i.e. CASA, Auto Loan, Consumer Durables, Term Loans, BL, EEG.
- Monitoring chargeback and fraud volumes of merchant accounts. Ensuring periodic follow up with internal stakeholders / customers in response to red flags of high-risk merchants
Education
MBA - Marketing
06.2017 - 04.2019
B.Com (Hons.) -
06.2014 - 05.2021
Skills
Banking products knowledge
B2C Sales
Business Development
Lead Management
Accomplishments
- Contribution towards achievement of 4000 crore of business in a quarter.
- Won "Awesome August contest" for achieving most number of ARNs in the month of August 2019.
- Managed a team of 10 employees to to drive revenue and encouraged cross-selling.
Certification
Google Adwords
Interests
Football
Cricket
Travelling
Photography
Timeline
Product Manager - Unsecured Loans - HDFC Bank
06.2021 - Current
Sales Manager - Merchant Services - HDFC Bank
06.2019 - 06.2021
Xavier Institute of Social Service - MBA, Marketing
06.2017 - 04.2019
Lucknow University - B.Com (Hons.),
06.2014 - 05.2021