PRAVEEN KUMAR

• Directed end-to-end management of Property Tax processes, including.
• Compliance: Managing tax return filings, assessments, bill processing, adjustments, and refunds across multiple states.
• Valuation analysis: Reviewing jurisdictional assessments vs. fair market values, preparing valuation appeals, and advising on property reassessments.
• Accruals & reconciliations: Preparing monthly/quarterly accruals for client portfolios; reconciling general ledger with tax liabilities.
• Delivered direct client servicing for clients through review calls, compliance dashboards, and tax planning discussions.
• Liaised with jurisdictions for tax payments, adjustments, and refunds-related queries.
• Collaborated with auditors, legal teams, and tax authorities to resolve disputes and negotiate tax savings.
• Designed and implemented automation tools saving over 2400 hours annually.

Leadership & Team Management

• Managed and mentored a 14-member team, including performance monitoring, goal setting, and career development.
• Conducted technical and process trainings, improving team expertise and efficiency.
• Led annual appraisal cycles, providing feedback and aligning individual goals with organizational objectives.
• Oversaw resource planning and workload allocation, ensuring timely delivery of client commitments.
• Implemented employee engagement initiatives and recognition programs to boost morale and retention.

Project & Process Management

• Spearheaded a process transition from the US, successfully standardizing procedures and streamlining workflows through automation, improving efficiency and accuracy.
• Led multiple automation and compliance projects from initiation to delivery, ensuring timely completion within budget.
• Developed and implemented Valuation & Compliance Dashboard to track accruals, distributions, assessments, and refunds in real time.
• Applied process optimization techniques (Lean/Six Sigma) to reduce redundancies and improve turnaround time.

Key Achievements

• Managed compliance for multiple client portfolios, ensuring timely and accurate reporting. Developed a Valuation & Compliance Dashboard to track accruals, distributions, assessments, and refunds in real time.
• Consistently recognized for client satisfaction (>98%) and leadership in improving process quality.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

• Supported clients in valuation, compliance, and tax bill management.
• Conducted property assessment reviews, rate change research, and valuation adjustments.
• Coordinated directly with US jurisdictions to retrieve bills, verify payments, and resolve disputes.
• Assisted in preparing accrual schedules, valuation reports, and distribution reconciliations for the filings.
• Maintained SOPs to align with updated compliance requirements.
• Streamlined tax preparation processes for increased efficiency and accuracy.

• Contact Jurisdictions –Interact with respective jurisdictions via telephone, e-mail, or Fax to retrieve tax bills and Payment Status. Maintain tax authority contact systems. Contacts include Jurisdiction’s assessors, auditors and treasurers, etc.
• Research - Research and create rate change requests, detailing rate changes for a specific release for investigation and approval. Enter approved rate updates/changes into the rate content systems.