A result-oriented candidate with excellent communication skills, proven track record of delivering results and implementing change in highly demanding multi-cultural environments. Possess total 9yrs of work experience with current position as(Sales & Operations) KeyAccount Leader. Possess excellent interpersonal, communication and organizational skills with proven abilities in Team management, & Customer relationship management.
Overview
12
12
years of professional experience
Work History
Key Account Leader (Sales Operations)
Canvera Digital Technologies Pvt ltd
04.2019 - Current
Frequent one-on-one with team for improvement of productivity and quality.
Maintaining balance between the focus metrics, key business priorities & Focus on the concept of solution delivery.
Establish clear communications at all levels and build rapport across disciplines.
Lead the team effectively by aligning individual, team and organizational objectives and achieving designated targets.
Identify sales opportunities over the phone with both new and existing customers.
Register all relevant information captured during customer interactions in CRM tools, by using software iconsole.
Updating partners about the change in product price and new product launch.
Meeting existing Partners and new customers to increase the sales.
Solving the problem and queries of existing partners and new clients.
Prepare order form, preparing daily sales report.
Follow up the orders through mail & phone call.
Follow up for the payments and orders.
Follow up orders creating process and by editing apply changes taking approval for orders discount all process through mail.
Keep updating partners about the schemes and eligibility to qualify for next level and benefits for the same.
Handle customers’ incoming requests, provide necessary support, qualify and route according to business rules.
Anticipate changes, future needs or risk in the business/areas of responsibility and propose appropriate measures to meet these challenges.
Extremely proficient in People Management through proper mentoring, Task scheduling, Roster Planning-Staffing accordingly, Feedback oriented monitoring, Guiding and training the team members, while building a work culture that Engages/Motivates people.
Work closely with the sales representatives to assist in the process of the sales cycle, from order entry to shipping and follow-up with the customer.
Enquiries Generating for the company and converting them to partner.
Studying market the company products as compared to other companies.
Identify new and prospective customers, initiate and develop alternative sources of content to increase business.
Monitoring sales targets on daily/weekly/monthly basis and taking corrective action as on Necessary basis, in order to achieve sales targets.
Sales Relationship Executive
Canvera Digital Technologies Pvt ltd
04.2017 - 03.2019
Handle Presentations, Product demos and interaction with all key people convince them implicitly, closing the case keeping all the major aspects in front and increased sales growth.
Demonstration given to the all existing and new clients about our product.
Enquiries Generating for the company and converting them to customers.
Studying market the company products as compared to other companies.
Updating partners about the change in product price and new product launch.
Meeting existing customers and new customers to increase the sales.
Making cold calls and generating leads.
Enquiry generations on regular Interaction with customers.
Building long term relationships with the customers.
Sales & Service Executive
Aegis Automation India Pvt Ltd
06.2013 - 03.2017
Identify new and prospective customers, initiate and develop alternative sources of content to increase business.
Retention of existing business partners.
Formulation and implementation of sales plans.
Enquiry generations on regular Interaction with customers.
Preparing RFQ (Request for Quotation).
Highly driven for results & excellence, with the ability to achieve results by effective coordination and relation within the team and other internal departments.
Demonstrated skill in achieving results in all key operational metrics like achieving targets and customer Satisfaction as defined by the Business.
Demonstrations of cc Cameras and Dvr.
Installation of Dvr, cccameras, Back up & Troubleshoot.
Corrected positions of the CCTV cameras to ensure all angles are covered by the cameras.
Assured that the DVR of the CCTV are in good working condition.
Changed and replaced cameras that broke down.
Trained the staff who are assigned to operate the CCTV.
Monitoring sales targets on daily/weekly/monthly basis and taking corrective action as on Necessary basis, in order to achieve sales targets.
Monitor customer preferences to determine focus of sales efforts.
Stress resistant, able to work under and cope with pressure without unduly compromising delivery.
Follow up for Purchase Orders and Contract agreements.
Education
Advance Diploma - Hardware & Networking
Jetking
B-com - computers
Jagruthi Degree College
Intermediate -
Wesley Junior College
SSC -
JBM High School
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Front Page
Outlook
Internet Explorer
Mozilla Firefox
Windows Vista
Microsoft Access
Adobe Photoshop
Installation of various operating system
Antivirus
Drives
HDD
Devices
Accomplishments
Won Special recognition award for excellent performance for several months during production.
Consistent performer among the team meeting expectations of Management.
Languages
English
Urdu
Telugu
Hindi
Personal Information
Date of Birth: 06/12/83
Nationality: Indian
Driving License: TS01220150004207
Marital Status: Married
Hobbies and Interests
Playing Cricket
Watching Movies
Disclaimer
I hereby declare that the above-furnished details are true to the best of my knowledge.