Sharad Kumar Singh
Software Consultant
Gurgaon,Harayan
Summary
A result-oriented professional with over 7 years career in Business Support, Implementation Engineering, Operations and Maintenance in Telecom and Food Safety domain. Good analytical skill and proficient in creating highly interactive Tableau Dashboard. Experience in Reporting tools like Oracle BI 10c, 11c and 12c and Tableau Desktop.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Software Consultant
Radicle Software Pvt Ltd
Gurgaon, Haryana
03.2019 - Current
- Client: NSF International
- Consulted with clients to align future software development or adding new features in existing application with customer priorities.
- Responsible for gathering and analyzing the business requirements & then convert into interactive dashboard using filters, parameters, Actions, LODs etc..
- Proficient in creating complex SQL queries and basic knowledge of PL/SQL.
- Modify and fix issue in existing Tableau Dashboard and publish onto Tableau server.
- Create, Modify and Configure Oracle BI 10c, 11c, 12c reports into application.
- Handle application defect issue for EMEA and APAC region.
- Develop and maintain thorough system documentation and training material.
Software Engineer
Net Connect Private Limited
Noida, UP
03.2018 - 02.2019
- Client: Ericsson India Global Services
- Creating visualization report of transactions using tableau and upload onto tableau server.
- Monitoring L1 resources and their daily routines task such as system health check and ticket resolution.
- Ensure performance of the team must be on track and increasing.
- Automate reports and monitoring application using shell scripting.
- Coordinates with teams and stakeholder for what types issue they are facing in the project.
- Prepare weekly and monthly achievement report and submit to the client.
Associate Consultant
Datamatics Global Services Limited
Noida, UP
08.2017 - 02.2018
- Client: Amdocs
- Generate complete billing report after every bill cycle and categories in region and products wise. And share analysis report to business team.
- Perform reconciliation on failed billings and highlight the issue of failure in report.
- Assisted in determining operational feasibility through analysis, problem definition, requirement analysis, and proposing solutions.
- Resolving top priority tickets with in SLA.
VAS Engineer
Net Connect Pvt. Ltd
Noida, UP
11.2015 - 05.2017
- Client: IBM India
- Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.
- Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
- Creating complete revenue and transaction reports using shell script and Excel.
- Monitor value added renewal cycle and prepaid/postpaid recharge transactions.
- Provide insight reports of revenue on daily bases.
Associate Support
Yoma Multinational Solutions Pvt Ltd
Noida, UP
08.2014 - 11.2015
- Client: One97 Communication Ltd - Paytm
- Generate revenue reports of VAS services on daily bases.
- Monitoring of servers through the panel. Server health checkup, Disk space, CPU Usages, managing running processes.
- Managing files from the command line, creating, viewing and editing text files using unix commands.
- Analyzing storing logs. Archiving and copying files between systems. Installing and updating software packages.
Education
B.Tech in Electronics & Communications
College Of Science & Engineering, Jhansi 08.2008 - 06.2012
12th
Govt Inter College, Bahraich 08.2005 - 06.2006
10th
Govt Inter College, Bahraich 08.2003 - 06.2004
Skills
Tableau
Accomplishments
Runner in District Badminton Championship in doubles.
Certification
Three months training on sql, c++ from IIIT Gwalior
Hobbies
Listening music, playing badminton and chess.
Declaration
I, Sharad Kumar Singh, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Software Consultant
Radicle Software Pvt Ltd
03.2019 - Current
Software Engineer
Net Connect Private Limited
03.2018 - 02.2019
Associate Consultant
Datamatics Global Services Limited
08.2017 - 02.2018
VAS Engineer
Net Connect Pvt. Ltd
11.2015 - 05.2017
Associate Support
Yoma Multinational Solutions Pvt Ltd
08.2014 - 11.2015
B.Tech in Electronics & Communications
08.2008 - 06.2012
12th
08.2005 - 06.2006
10th
08.2003 - 06.2004
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