Manukrishna K S
Optometrist/Product training specialist
Shoranur
Summary
Proven Training Specialist and Consultant Optometrist with a track record of enhancing customer satisfaction and retention at various organisations, through expert ocular examinations and personalized service. Skilled in operations management and public speaking, adept at fostering client relationships and implementing best practices. Achieved significant improvements in team performance and service delivery by leveraging both technical and interpersonal skills.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
Training Specialist
Carl Zeiss
ROTN Region, Tamil Nadu
04.2023 - Current
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Maximized customer retention by resolving issues quickly.
Consultant Optometrist
Eyewa
Abu Dhabi
11.2021 - 03.2023
- Leveraged full field of optometric instruments and equipment to determine patient visual acuity and refractive state.
- Prescribed corrective eyeglasses and contact lenses to align with patient diagnosis.
- Contact dispensing and fitting assessment.
- Planned and prepared stores for DOH inspections.
- Coordinated staff training with external agencies.
- Monitoring and updating daily sales report
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Developed and maintained courteous and effective working relationships.
Consultant Optometrist
Rivoli Eyezone
Abu Dhabi
06.2019 - 06.2021
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Conducted regular inventory of eyeglasses frames and prescription contact lenses, maintained stock levels and submitted orders to vendors.
- Conduct ocular examination through slit lamp bio microscopy.
- Expertise in handling Visio office, Eye ruler and Fundus camera.
- Counseling and referral of patients with indications of pathological condition to ophthalmologist for additional examination.
- Insurance billing direct and reimbursement.
Clinical Optometrist Cum Trainer
Vasan Eye Institution
Malappuram
10.2018 - 03.2019
- Prometric exam trainer (DHA, HAAD, and MOH) at Vasan institution of ophthalmology.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Conducting sophisticated ocular examinations such slit lamp, anterior segment photography, OCT, Fundus photography.
- Conducting biometry using IOL master and contact 'A' Scan.
Clinical Optometrist Cum Academic Coordinator
Al Rayhan eye hospital
Kondotty
07.2016 - 08.2018
- Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Recruited and hired staff members to help implement program initiatives.
- Managed curriculum implementation and continuous improvement of industry best practices.
- Attending on call ocular emergencies during night and providing ocular first aids and conducting ocular evaluations.
Consultant Optometrist
Lens and Frames opticians
Palakkad
01.2014 - 05.2016
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures using phoropter, slit lamp, direct ophthalmoscope and retinoscope.
- Quality check for frames and lens pre and post fitting.
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Increased sales and customer satisfaction through personalized servicing.
Education
MBA - Hospital Management
Bharathiar University
11.2014 - 12.2017
Master of Science - Optometry
Rayhan College of Optometry
11.2014 - 12.2016
Bachelor of Science - Optometry
IGNOU
08.2009 - 07.2013
Skills
Ocular Examination
Additional Information
- DOH/HAAD and DHA Licensed
- Valid UAE driving license
Certification
Basic Life Support
Timeline
Training Specialist
Carl Zeiss
04.2023 - Current
Consultant Optometrist
Eyewa
11.2021 - 03.2023
Consultant Optometrist
Rivoli Eyezone
06.2019 - 06.2021
Clinical Optometrist Cum Trainer
Vasan Eye Institution
10.2018 - 03.2019
Clinical Optometrist Cum Academic Coordinator
Al Rayhan eye hospital
07.2016 - 08.2018
MBA - Hospital Management
Bharathiar University
11.2014 - 12.2017
Master of Science - Optometry
Rayhan College of Optometry
11.2014 - 12.2016
Consultant Optometrist
Lens and Frames opticians
01.2014 - 05.2016
Bachelor of Science - Optometry
IGNOU
08.2009 - 07.2013
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