Akhil Nigudkar

• Develop and manage relationships with key accounts to ensure satisfaction and retain business.
• Identified and pursue new business opportunities in order to expand the customer base and increase sales with 10% YOY growth
• Instrumental in driving the organization's 70th year vision of building new customer base and driving health communities in different channel of distributors & driving social selling techniques to enhance customer base & drive overall business thus achieving 8% increase in the customer base and starting 10 new communities based on health
• With the help of analytics and by creating marketing materials and campaigns utilizing various digital platforms helped nutrition category to grow from 55% to 73% in the last year
• Negotiate and manage contracts with key clients
• Develop and execute strategies to maximize customer retention and satisfaction with focused approached reached 55% overall repeat buyers with the assigned accounts
• Monitor market trends and competitor activities to ensure optimal business strategies.
• Collaborate with other departments like marketing , training , customer service & D&L to ensure customer needs are met in a timely manner.
• Worked with channel and alliance partners on joint marketing and sales opportunities.

• Managed 10 direct reports in a varied sales team, with full accountability for developing store strategy, store plan and operational excellence
• Monitored inventory to determine loss points, maintain clear records and strengthen controls helping the store pilferage to be below 1% and as per standards
• Trained team members in successful strategies to meet operational and sales targets ,Implemented challenging personnel and department goals to drive performance
• Encouraged and motivated team of 20+ retail professionals to deliver superior service in every customer interaction.
• Managed store organization, maintenance, and purchasing functions.

• Handled complete retail store operations with area of 4000 sq.Ft.
• Store, with sales and customer Services with achieving sales of close to 30 lacs a month
• Setup exclusive Bombay Dyeing store in Ahmedabad & Bandra ( Mumbai ) Overseeing the projects right from scratch
• Ensured 0 complaint position on Daily Basis
• Gathered customer feedback and acting on it and reporting to Head Office on weekly basis.,.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

• Established and maintained strong collaborative relationships with clients, resulting in an increase in repeat business by 10%.

• Developed and implemented strategy for expanding customer base to include new industries, resulting in new client’s acquisition in a 6- month period.

• Collaborated with different teams and Helped various customers in Investment and Services, resolved customer financial problems, improved operations and provided exceptional client support and thus being the top medical insurance premium deal in the city in the month of July'12.