Deena Subedi
Bengaluru
Summary
Compassionate counselor with experience across diverse settings, including schools, college and community health organizations. Skilled in developing tailored counseling strategies that address individual needs, fostering emotional growth and resilience. Demonstrated ability to build trust and rapport with clients from varied backgrounds, leading to significant improvements in mental well-being and life satisfaction.
Overview
2
2
years of professional experience
Work History
Counsellor
Yenepoya (Deemed to be University)
Bengaluru
11.2023 - Current
- Organisational Support: Developed and successfully implemented Standard Operating Procedures (SOPs) for the Counselling Service, establishing a professional, consistent, and confidential framework for service delivery.
- Clinical Caseload: Provided comprehensive individual and group counseling to faculty members and young professionals, addressing work-related stress, emotional distress, performance challenges, and personal crises.
- Crisis Management: Delivered timely, high-acuity crisis intervention and tailored follow-up support to individuals facing immediate emotional or mental health concerns, mitigating risk to individuals and the wider organization.
- Wellness Training: Organised and facilitated informative seminars and workshops for faculty and staff on topics related to mental well-being, personality development, and effective coping strategies.
- Managed the Rotaract Club, fostering leadership skills among young professionals.
Customer Care Executive
Sitel
Hyderabad
02.2017 - 09.2017
- Assisted customers with inquiries using company communication platforms.
- Resolved customer issues effectively through problem-solving techniques.
- Maintained accurate records of customer interactions in CRM systems.
Education
Master of Science - Counselling Psychology
Martin Luther Christian University
Shillong, Meghalaya09-2023
M.Div - Theological Studies
Southern Asia Bible College
Bangalore06-2021
Bachelor of Arts - English
IGNOU
West Bengal12-2015
Skills
- Crisis Intervention
- Cognitive Behavioral Therapy (CBT)
- Trauma/Grief Therapy
- Multi-Cultural Competence
- Workshop Facilitation
- Individual counseling
- Mental health support
- Psychoeducation
- Group counseling
- Wellness training
Certification
- Cognitive Behaviour Therapy (CBT) (Online) - July 2024
- Trauma and grief therapy - May 2025
- Personality types at work (Coursera) - Sept 2024
Timeline
Counsellor
Yenepoya (Deemed to be University)
11.2023 - Current
Customer Care Executive
Sitel
02.2017 - 09.2017
Master of Science - Counselling Psychology
Martin Luther Christian University
M.Div - Theological Studies
Southern Asia Bible College
Bachelor of Arts - English
IGNOU