Anup Kar

• Company Profile : Global IT solutions & services company.

Roles:

• Preparing MIS Reports as per SLA with a view to apprise management of the process operations and assist in critical decision-making process.
• Prepare periodic reports, such as summaries and dashboards, for the senior management, that provide Revenue and Resource Utilization pipeline, and present current status on various dimensions such as project management, execution, quality of delivery, process compliance and project profitability.
• Executing various revenue and non-revenue related contracts, and renewing those well in time. Tracking actual v/s the targets on weekly basis, and preparing specific Project wise Profitability Reports.
• Collaborate closely with auditors, internal engineering and functional teams to keep the organization ready for audits through proper planning, internal audits and keeping evidences ready, and finally getting the organization audited from external agencies, both in India as well as USA for ISO and SOC compliances.
• Work closely with US counterpart in getting US related legal documents, policies, procedures, audits and other contracts completed.
• Drive status meeting with the relevant stakeholders, leaders and mangers to check the status of various goals and initiate action through right channel wherever it is needed.
• Handling first point escalation for all technical and process issues, provided technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
• Plan and schedule changes, coordinating with different stakeholders.
• Organizing follow-up discussions for identifying RCA (Root Cause Analysis) and other action items for each major incident.
• Identifying Process bottlenecks and implemented new and improved processes and policies.
• Reviewing and updating service management documentation on a regular basis.

• Company Profile : Hydrated Lime, Quick Lime and Lime Powder Manufacturing and Export

Role:

• To analysis the various operations in organization and identifying improvement, coordinating with various departments to understand the workflow to analysis and develop processes.
• Monitoring adherence to quality systems & ensuring compliance with various service Levels, quality standards & maintaining requisite documents.
• Provide analytical inputs to Operations Head on revenues, capacity utilization, costs and profitability for planning.
• Develop best practice sharing across functional areas.
• Track and monitor full and consistent implementation.

• Company Profile: Global Charted Firm (International accounting and book keeping)

Roles:

• Handling team of 3 members, coordinating various projects and guiding
• Managing accounts and books of various industry clients and professionals, financial preparation and auditing.
• Created budgets and forecasts for management group to meet regular accounting deadlines.
• Gathered financial information, prepared documents, and closed books.

• Company Profile: Intellectual property Consultancy

Roles:

• Complete documentation of requirement to process Trademark, Copyright, ISO
• Co-ordination with client to get information, update, query resolving.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Delivered clerical support by handling range of routine and special requirements.

• Company Profile: Distance learning course and computer training institute

Roles:

• Handling front office desk, attending visitors and enquires
• All back office documentation and filing, keeping record, inward/outward maintaining
• Preparing financial statement and reports for clients
• Creating batch schedules and coordination with faculties.
• Supported office manager with proactive correspondence management, document coordination and customer relations.