Summary
Overview
Work History
Education
Skills
Hr Skills
Personal Information
References
Hobbies and Interests
Timeline
Generic
Malathi Nalla

Malathi Nalla

Hyderabad,TS

Summary

Director with 18 years+ of experience in human resources. Proven ability to work with senior management team to integrate the human resource function within the business operating strategy. Results-driven HR professional with a track record in achieving growth and service delivery efficiency gains. Seeking a challenging role to utilize my skills in driving process improvements, enhancing employee experience, and improving team engagement to contribute to organizational success. Committed to providing exceptional guidance and solutions, driving continuous improvement, and fostering positive and impactful employee experiences.

Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Overview

19
19
years of professional experience

Work History

Director -HR Services, South

Jones Lang LaSalle Property Consultants, India
06.2007 - Current
  • Company Overview: Provides integrated solutions for real estate planning, management, design, delivery and investment across various sectors and locations
  • Joined as HR executive for management of a full spectrum of HR operations, systems, and programs.
  • Leads the HR Services team for the South region, overseeing a wide range of HR operations.
  • Responsible for providing strategic HR support, implementing new technologies and processes, and driving employee engagement initiatives.
  • Key focuses include policy interpretation, process excellence, case management, change management, and continuous improvement of HR services.
  • Collaborates with cross-functional teams to enhance overall workforce experience and align HR services strategies with business objectives.
  • Spearheaded implementation of innovative employee experiences programs, impacting JLL India employees through improved processes and technology.
  • Lead South HR Services team, offering expert guidance to managers on complex HR matters, fostering a culture of continuous learning and development.
  • Established high-quality relationship management standards, facilitating timely solutions and positive outcomes through cross-functional HR coordination.
  • Enhanced employee experiences using advanced case management and knowledge tools, driving continuous improvement in collaboration with HR shared services team.
  • Provided crucial support in policy interpretation and complex event management, including redundancy programs, working closely with HR Business Partners and Specialist teams.
  • Facilitated change management for people managers, promoting adoption of new HR systems and tools to improve operational efficiency.
  • Leveraged data analytics to identify trends and address workforce challenges, continuously improving overall employee experience.
  • Delivered comprehensive HR support across talent management, performance management, and employee relations, ensuring alignment with organizational goals.
  • Successfully managed complex employee cases, maintaining strict compliance with policies, procedures, and legal requirements.
  • Led cross-functional collaborations to develop and implement effective HR processes and initiatives, driving organizational efficiency.
  • Conducted training sessions and briefings to enhance HR knowledge and promote best practices throughout the organization.
  • Implemented proactive approach to addressing employee issues, ensuring fair and timely resolutions to maintain positive work environment.
  • Developed and embedded HR operational reporting, launching new analytics solutions aligned with business demands to support data-driven decision-making.
  • Achieved significant improvements in engagement levels in critical areas, contributing to overall employee satisfaction and retention.
  • Consistently delivered projects within specified timelines and quality metrics, demonstrating strong project management skills.
  • Successfully integrated shared service capabilities into HR service delivery model, enhancing overall service efficiency and effectiveness.
  • Identified and optimized critical processes, resulting in reduced cycle times and improved time-to-deliver metrics across HR operations.
  • Streamlined Offboarding process for Philippines and Govt Leave policy.
  • Streamlined Onboarding & Offboarding process for Sri Lanka.
  • Roll out of the automated offboarding process through MS Power Automate - SOP with various scenarios for smooth settlement of the dues to the nominees of the deceased employee.
  • Guidelines for recovery of the pending dues from exited employees.
  • Streamlining offboarding process for Philippines and reduced the cycle time to release the Full & final settlement.
  • Changes brought in the vendor portal to make the process of leave more efficient.
  • Provides integrated solutions for real estate planning, management, design, delivery and investment across various sectors and locations

HR Executive

Bank of America Continuum Solutions (Wholly owned subsidiary of Bank of America)
12.2006 - 05.2007
  • Company Overview: Leading investment banking company employing around 4,500 professionals.
  • Managed Background verification process for the new hires.
  • Follow up and effectively coordinate with the vendors to maintain the SLA of the verification process.
  • Conducting the new hire integration process effectively by completing the joining formalities and explaining the policies and procedures that should be adhered by the employees.
  • Leading investment banking company employing around 4,500 professionals.
  • Trained 25-member management team on interviewing techniques and best practices, conducting that contributed to sound hiring decisions.
  • Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
  • Reworked new-hire orientation program to include HR information and company resources.

Education

Executive Post Graduate Program - HR management

LIBA
01.2023

BSC - Computers

R B V R R Women’s College
01.2007

Intermediate - undefined

Saankary Junior College
01.2002

SSC - undefined

Nirmala Hrudaya Girls High School
01.1998

Skills

  • HR Skills
  • HRIS
  • Internal Audit
  • Peoplesoft
  • Service Now
  • Training Programs
  • UAT
  • Career
  • Payroll
  • HRIS applications
  • Workday
  • MS Office
  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Operations management
  • Project management
  • Team management
  • Human resources management
  • Content development
  • Problem-solving
  • Time management
  • Team collaboration
  • Stakeholder engagement
  • Conflict resolution
  • Performance management
  • Process improvement
  • Teamwork and collaboration

Hr Skills

  • HRIS
  • Internal Audit
  • Peoplesoft
  • Service Now
  • Training Programs
  • UAT
  • Career
  • Payroll

Personal Information

Title: Director

References

Available upon request

Hobbies and Interests

  • Badminton
  • Volleyball
  • Travel
  • Trekking

Timeline

Director -HR Services, South

Jones Lang LaSalle Property Consultants, India
06.2007 - Current

HR Executive

Bank of America Continuum Solutions (Wholly owned subsidiary of Bank of America)
12.2006 - 05.2007

BSC - Computers

R B V R R Women’s College

Intermediate - undefined

Saankary Junior College

SSC - undefined

Nirmala Hrudaya Girls High School

Executive Post Graduate Program - HR management

LIBA

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Malathi Nalla