DEBANJANA MALAKAR
BENGALURU
Summary
Strategic-thinking Business Development Manager with 7 years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Well-educated in lead generation and relationship development with key clients and stakeholders. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies and driving territory development. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Manager
Blanchard India, BYLD Group
Gurgaon
06.2023 - Current
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Drafted proposals for prospects in response to their requests for information.
- Organized meetings between senior management and prospective customers.
- Created presentations to attract new business opportunities.
- Conducted research on industry trends, competitor activities, and customer needs.
Academic Counsellor
upGrad
Bengaluru
02.2023 - Current
- Lead Generation through email marketing, content marketing.
- Lead counselling, client meeting and need generation.
- Data driven product pitching and presentation.
- Nurturing a client base encompassing Working Professionals.
- Adept in and Well versed of the industry pertaining to Data Science, Business Analytics, Digital Marketing, HR Analytics, Product Management, Healthcare Management.
- Effective presentation and negotiation skills.
- Closing of sales, customer retention through feedback generation. Maintaining customer database for relationship management.
- Created counselling and recovery plans for clients based on difficulties and goals to be achieved.
- Conducted counselling using a wide range of methods, including face-to-face, phone, live chat and Zoom/Google meets.
Sr. Business Development Executive
Unacademy
BENGALURU
04.2020 - 02.2023
- Floor Training of new employees on pitch and software handling
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Driven high value conversions
- Scheduling regular meetings between the stakeholders and the business/placement team
- Consistently exceeded quotas through penetration of new accounts.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Analyzing customers’ needs to suggest to make possible changes
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
Business Development Executive
Skillathon
BENGALURU
03.2020 - 04.2020
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Supervisor
British Council
Kolkata
06.2017 - 01.2020
- Leading 10-20 Member Team
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Solicited customer feedback to identify and improve on areas of weakness.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Arranging Promotional Events and Fairs to showcase company associations
Education
Junior Research Fellowship - Nanotechnology
Jadavpur University
Master of Science - Microbiology
University of Calcutta
Bachelor of Science - Microbiology
St.Xavier's College
MBA - Marketing
Heritage Business School
Skills
- Communication
- Business Development
- MS Excel
- CRM Platforms
- Pipeline Management
- Lead Generation
- Product Demonstrations
- Relationship Building
- Sales Presentations
- Relationship Development
- Verbal and Written Communication
- New Business Development
- Proposal Writing
- Account Development
- Revenue Forecasting
- Training and Mentoring
- Account Management
- Presentation, Conducting Meeting
Affiliations
- Yoga & Chakra Meditation
- Had been a Travel and Spiritual Blogger
- Book Reading is a passion
Languages
English
First Language
Certification
- B2B Sales Masterclass: People Focused Selling from Udemy
Timeline
Business Development Manager
Blanchard India, BYLD Group
06.2023 - Current
Academic Counsellor
upGrad
02.2023 - Current
Sr. Business Development Executive
Unacademy
04.2020 - 02.2023
Business Development Executive
Skillathon
03.2020 - 04.2020
Supervisor
British Council
06.2017 - 01.2020
Junior Research Fellowship - Nanotechnology
Jadavpur University
Master of Science - Microbiology
University of Calcutta
Bachelor of Science - Microbiology
St.Xavier's College
MBA - Marketing
Heritage Business School
- B2B Sales Masterclass: People Focused Selling from Udemy
Similar Profiles
Raja Kumar SinghRaja Kumar Singh
Junior Dot Net Developer at Yoma Technology (Byld group)Junior Dot Net Developer at Yoma Technology (Byld group)
Sudhakar LSudhakar L
Senior Business Development Manager at BYLD GroupSenior Business Development Manager at BYLD Group
MANISH JHAMANISH JHA
Senior Executive (Team Leader) at BYLD Group (Accountmein Fintach Pvt. Ltd.)Senior Executive (Team Leader) at BYLD Group (Accountmein Fintach Pvt. Ltd.)